Rating
4.8
27 reviews
Starting price
$0.01
Per User
Categories
4
Founded
2016
Employees
260
Funding
37.3M
Series B
An award-winning social media intelligence platform powered AI & big data that empowers businesses to understand and better serve their customers by revealing key consumers' insights in real-time. * Collect and analyze customer data from every social media platform * Monitor conversations from over 200 million websites, news outlet, TV, blogs, and forums to give your brand the insights it needs to make smarter decisions * more than 15 AI modules to give you human-like help 24/7
Ad spend / mo
$0
0 paid keywords
Paid visits / mo
0
Organic keywords
44
Organic visits / mo
122
SEMrush reports no paid spend for this domain, but Google confirms 63 ad creatives- a paid channel SEMrush's panel misses.
Creatives run
63
as tahlil albayanat alraqmiah Company For Information Technology sharikat shakhs wahid
Active now
8
last 14 days
Advertising since
Feb 2023
3+ yrs running
Last seen
today
still active
Running 24 ads on LinkedIn as Lucidya | لوسيديا - a paid B2B channel, on top of any Google/Capterra spend. Includes video creative.
The shared messaging across Social Listening & Consumer Intelligence Platform advertisers - the validated angles to copy. See the niche →
(27 reviews)
Pros: Quite helpful, fairly easy to use and great customer support.
Cons: they could use better analytics for Instagram.
Ghadi A. · Contract Specialist · Information Technology and Services · May 25, 2022
Pros: The automated reports help keep track of key industry events and developments. I like that they are customizable, versatile and exportable to Excel and PowerPoint.
Cons: Sometimes metrics do not reflect current social media interactions
AlHanouf A. · Consultant · Information Technology and Services · March 29, 2022
Pros: My favorite part about the tool is the alert feature, which lets the team know when there are unusual traffic spikes for PR and crisis management purposes.
Cons: There can be a delay in receiving exported reports via email.
| Category | Page | Rank | Placement |
|---|---|---|---|
| Social Media Monitoring | 2 | 34 | Shortlist |
Domain confidence 97%
Meznah A. · Business development · Marketing and Advertising · March 28, 2022
Sentiment analysis and understanding customer behavior is the fastest, best and safest way To understand what exactly your customers want, when, and where
Pros: Sentiment analysis, It was a new way for me to know what customers say about me. In our work, details are very important
Cons: at this moment and after using Lucidya for more than a year, I have not encountered any feature that has not been developed continuously
Mohammed G. · Marketing Manger · Marketing and Advertising · March 22, 2022
Pros: Agreat data specially in arabic with great ppt reports in arabic and english
Cons: Nothing big but always looking for enhancement
Liana A. · Consultation · Hospital & Health Care · February 22, 2022
Love it, especially the team
Pros: - Easy to use - Local expertise in term of Arabic Language - Real time alerts
Cons: Nothing to mention so far, maybe more user permission customization will be nice to have
Mai A. · Partner & VP · Financial Services · February 19, 2022
Great experience with perfect application
Pros: So accurate in analysis my customers feelings and their language with accent
Cons: Until now can't find any things yet because it's just 2 weeks experience but i think i will not find
Adham M. · Marketing manager · Plastics · February 19, 2022
Helpful
Pros: Easy to use, simple and real time data from twitter , facebook and instagram
Cons: Enhancement in instagram to have more data
Dr Osama K. · Assistant Medical Director · Hospital & Health Care · February 18, 2022
Perfect
Pros: Flexible tool to social media analysis .
Cons: More involve on social media platforms like TikTok, snapchat
Anonymous User · Regualtroy Affairs Manager · Medical Devices · February 18, 2022
Pros: Identify local Arabic dialects and ease of use
Cons: The price is slightly high for emerging companies
Anonymous User · ceo · Printing · February 17, 2022
Collecting all social media pages (Instagram, Facebook,...) data and information
Pros: accurate settlements in both (Arabic & English) on real-time data
Cons: we need additional access for integration with other platforms
Ahmed J. · Business Development · Human Resources · February 17, 2022
Pros: Easy to use and summerize whatever information you need.
Cons: Almost nothing to mention here.. its fine.
Bisher A. · Project Manager · Telecommunications · February 16, 2022
Pros: I loved the social listening tool, it can tell you alot about what people think of your brand
Cons: I didnt feel there’s anythibad about their servics.
Mohamad F. · Owner · Apparel & Fashion · February 16, 2022
Pros: we used lucidya to be more engaged with the customer and to know who more engaged with our pages
Cons: we love the reports of lucidya specially in arabic
Hafez R. · Sr. Business Analyst · Information Services · February 16, 2022
Pros: it was easy to use. also very supportive during technical issues
Cons: it would be better to go to other social media platforms like TIKTOK and Snapchat
Anonymous User · Project Sales engineer · Wholesale · December 11, 2021
a great experience, helps in a lot in business
Pros: it's a great tool that helps with social media listening, brand reputation management and it lets you aware of your customers, knowing exactly what they want.
Cons: A great company, the dashboards could be enhanced
Anonymous User · Marketing and Communications · Food & Beverages · December 1, 2021
Customer support were helpful in guiding towards customizable tools
Pros: Very informative insights and impressions analysis
Cons: They could improve on social lestining to make it better in analysing how positive or negative impressions
Abdulghani A. · Communication business analyst · Marketing and Advertising · October 10, 2021
Pros: The dashboard and how it collects data and especially how it helps in the Arabic language
Cons: not supporting full social platforms as what we really or our clients care about knowing all what is posted and mentioned about them all over media channels online.
iyad a. · Director of Business development · Online Media · August 24, 2021
Being able to identify existing service gaps and customers' general sentiment towards the offered services allowed us to provide evidence-based feedback to clients on how our solutions can help address these gaps.
Pros: Lucidya, for me, takes social media listening analysis to a new level for companies within the region with their quite impressive Arabic language analysis, which also identifies Arabic dialects and customers' feelings. I found this to be nothing less than essential for the fast-growing market and especially local businesses cause being able to access that data in real-time and timely detect and address any concerns or needs was most helpful. The tools automated reports also provided far more than expected insights into what would be the best direction to take.
Cons: That the analysis tool is not more commonly used, as having more companies familiar with Lucidya will enable a more solid data oriented workplan.
Anonymous User · Project Manager · Hospital & Health Care · August 11, 2021
I was trying to manage the fireback of my communication on social media
Pros: The positive and negative segmentation was useful for my client
Cons: The visualizations need to be improved and customized to the clients' slides
Anonymous User · Senior Business Analyst · Market Research · August 11, 2021
Pros: The ability to make my life easier using machine learning and I feel like it’s magic. All the sentiment analysis I wanted to do is as simple as blinking.
Cons: The user experience can be enhanced significantly
Mahmoud H. · Software Engineer · Financial Services · August 10, 2021
People feedback on our brand and campaigns with timeliness gap and also gather all satisfaction rating on one portal
Pros: It is a spectacular tool to track our brand and customer care efficiency
Cons: I hope they can expand to cover other social media portals like LinkedIn, Snapchat, etc
Anonymous User · Financial Manager · Hospital & Health Care · August 10, 2021
Pros: it provides the required data in a short period of time, which is an amazing feature
Cons: nothing to dislike about lucidya, they have very professional team and great sales support
Mohamed A. · Business Analyst · Marketing and Advertising · August 8, 2021
the tool is good, but need more attention in terms of accuracy and values.
Pros: was good in benchmarking, but need to check all numbers for a potential miscalculation.
Cons: - keywords analysis were not too bad, the presentation of information was poor . -miscalculations were a riguler problem. - long time for historical data to be gatherd.
Anonymous User · Report and analysis specialist · Marketing and Advertising · August 8, 2021
Pros: The ability to see the overall picture of the appearance of the company on different social media networks.
Cons: Nothing Specific, everything is perfect and the support team is great.
Anonymous User · Growth Analysts · Glass, Ceramics & Concrete · August 8, 2021
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| 14 |
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| Social Media Marketing | 4 | 31 | - |
| Survey | 4 | 36 | - |