Valant EHR Suite

Pros: Valant provides a great experience, the user experience is very nice, the costumer support is very effective and they are fast to respond and give you an answer. It integrates billing easily and helps me with keeping track of hours of service. The scheduler is very versatile, and helps with the workflow, and I can see how all my staff are doing.

Cons: The updates might get in the way of your work, but they usually announce when the system is going to be down for maintenance so you can plan ahead.

Pros: I love how Valant is developed just for behavioral health. It is easy to use and I love the AI component! I love how I can see my patient's other medications and it gives me an estimated cost of their medications. I have saved a lot of time using Valant.

Cons: There isn't anything that I don't like but it is a little pricey so I would say that the price is the only downfall.

Pros: I have historically been a bad note taker (since 3rd grade). The Valant EHR has been a valuable tool for five years since opening my private practice. The AI has been incredible and catching everything that is discussed. Even the little things that would have totally skipped my mind to document later. This will be invaluable going forward, especially for prior authorizations that were previously lacking all the information to get approved.

Cons: Not having a student version to accompany PMHNP precepts. There are inconviiences at times but they are addressed promptly.

Pros: Had the possibility to improve efficiency of charting. Integrated with the existing platform forward looking

Cons: to little flexibility in structure of the note the notes easily became became over detailed, wordy risk of record containing to much private pt information Dictation option not included in the design

Pros: Valant is easy to use, has good technical support and helpful for our practice in communicating. Valant provides us with a system that is accessible and user friendly. It has options for billing, client portals and messaging. Our clients seem to like it.

Cons: About one time a year we have a few days where it freezes up or is down for several hours. This has improved over time but all the EHR's have this kind of issue. It is accessible in and outside the practice.

Pros: What I like most about the Valant EHR suite is its integrated design. Clinical, billing, and financial data live in one system, which allows for clearer visibility into operations, aging, and performance without relying heavily on external reporting tools. It reduces data fragmentation and allows teams to understand operational and financial performance in real time.

Cons: There are a few opportunities to enhance end-user efficiency, such as improved visibility of patient identifiers across screens, more consolidated workflows for credit balance resolution and refunds, and additional system functionality for manual posting. The ability to balance both in the beginning and end, without the need start over when the balance is off. Also, improvement with telehealth functionality.

Pros: Best selling point when I was looking for EHR. I had a meeting with the implementation team to explore services before context

Cons: Minimal system, very few customizable features, app doesn’t always work for residents. Very limited capabilities and function in app.

Pros: I like the versatility of Valant. It is also a very affordable product and a good value for the money. I have had good results with customer support. I don't have to bill or deal with payments so I am not familiar with that part of the product. I appreciate the security of the program to store sensitive information.

Cons: I don't really have a least favorite part of Valant. I appreciate the ease of use, and the format allows me to be as detailed as I want to be.

Pros: General practice management (HIPAA compliant, security, confidentiality, scheduling, documentation options/formats, telehealth, new Ai features for easier yet secure/confidential/HIPAA compliant documentation, treatment planning features, billing, payment, faxing, confidential communication with the clients/staff, customer support and training) from the start and through out the time for a practice. Dedicated trainer to show a new comer the ropes when initially joining, which makes it easy to process and apply all the informative instructions on Knowledge Base pages. Responsive to suggestions made by practitioners and users to make the platform comprehensive and user friendly including the bugs fixes and issues that come up.

Cons: Lack of availability of a personal trainer every time there is a major update. However, it is good that training sessions are offered frequently that users can take advantage of it. It is becoming more and more expensive for a practice, but still provides value for money due to the comprehensive nature of it and staff's responsiveness to problems and suggestions.

Pros: I haven’t using this AHR for approximately two years now and I have had no problem with it. It can handle a lot of information and is easy to use.

Cons: The program offer so much that it takes some time to understand all that offers and how to access these things, such as treatment plan interventions.

Pros: I don't...if I could give it zero stars I would. There is nothing about this platform that I like. It is only second to the worst platform I have used in my 30 years of practice.

Cons: This is not a user-friendly or intuitive platform. It takes six different clicks just to document a session, sign and lock the document. Treatment plan page will default to top of the page when entering goals, objectives and interventions which means you have to be very mindful of which you are working on and scroll down to the appropriate tab to enter information. Dashboard also defaults to original display so anytime you leave you have to reset your preferences all over again. There is too much information on the display which becomes overwhelming to look at and fatigues the eyes after a while.

Pros: It helps us to have an efficient work flow and it is user friendly. The tutorials are helpful when first learning the program.

Cons: Some aspects of the treatment plan. I wish that there were more options for goals and interventions.

Pros: Very easy to manage, never have any problems. What I like the most is that is very easy to navigate .love it!

Cons: I like it all.. when I have questions, they answer fast.. very easy to manage and system never goes down.

Pros: Have been with Valant for 14 years. Came from EPIC and switched to Valant when started a private practice. Finds it to be very similiar. Loves that it is a true all in one. Telehealth, billing, all done in house. Great patient experience, patients love the billing process and invoicing tools. Great outcome measure library- easy to send through the portal, have them fill out, and auto scores and pulls into the notes. Ease of use to send measures or content through portal and pulls into documentation- streamlines that documentation for process. Younger demographic loves the mobile patient portal app- ease of use- filling out paperwork and attending telehealth sessions through there.

Cons: Valant does make a lot of great updates and changes- and they are useful. Sometimes it moves too quick too fast. We do get around to learning about those updates- but if we miss some new features- we can get left behind.

Pros: Its easy to use. Very user friendly. Great Behavioral Health specific prompts for our industry. Very nice.

Cons: Want customer service to pick up a bit more. Sometimes solo providers get pushed down the line. needs to be a bit better

Pros: Its individualized to me and my practice. Very easy and streamlined. I am a practicing Nurse Practitioner and it works for my industry

Cons: Little expensive. But we know that it's important to have features that work for presrcibers so worth the cost

Pros: Valant provides an efficient method to do a thorough Diagnostic Intake assessment electronically. Patient's simply log in to the portal and complete the assessments. Providers are allowed to view results before the appointment. Very efficient, plus it is secure and confidential.

Cons: For my small practice, the price is a con. Obviously, I consider the fee worth it, because I have continued to utilize their services.

Pros: It is simple to use. The tutorial videos are helplful and customer service helps even more. They have provided great short cuts for me too. I love the tasks on the Dashboard because I need an extra level of accountability. I noticed that the system is updated all the time and I love this. Feedback is taken into account and the changes are very helpful.

Cons: I did not know it was apart of the Amazon Web Service until the outage. I do have concerns that this system is apart of one of the 3 largest cloud systems which could make us a target for breaches. I'd like to know what is being done to be sure we are protected moving forward. Is it possible to have the appointment calendar accessible offline? Just a thought

Pros: Valant is intuitive to use and navigate through. Customer support is wonderful. Behavioral health focused and often adding new features that make it easier on the providers and clients.

Cons: It goes down and can be glitchy more often lately and this creates frustration on our team and takes our time to manage impact this has on clients. I wish it was easier to pay your bill....please implement Echeck.

Pros: The ability to bill straight through the system to the clearinghouse is convenient although certain diagnosis are rejected through the clearinghouse.

Cons: $8a

Pros: It is easy to navigate, and to explain when I was trying the sight it made it a lot easy for me to navigate the pages

Cons: It is down way too much to be a sight that we need to chart on, when you need the sight to be up and running way too many complication

Pros: I like how it is easy to use. There are lots of options to choose from. There is good support available.

Cons: I had some challenges with working with divorced parents. Only one portal is allowed and both parents need to sign the paperwork for it to go through to the chart. However, the parents can use a combined email and paperwork has been easier when Valant made some changes.