Kipu

Pros: That it is so customizable. If you are a super admin, you can create templates however you would like, specific to each area, and can be used for numerous disciplines.

Cons: It can feel a little clunky to use, which takes additional time when charting. However you can use check box options to get around this.

Pros: I’ve been using Kipu for our behavioral health documentation, and overall it has been a positive experience. The system is designed specifically for addiction and mental health treatment, which makes charting and treatment planning more straightforward compared to general EHR platforms. I appreciate the structured templates and the ability to customize notes to fit our workflow.

Cons: There was a bit of a learning curve at first, but once the team became familiar with it, documentation became more efficient. It has helped us stay organized and maintain compliance. While no system is perfect, Kipu has been a reliable solution for our needs.

Pros: User friendly. A lot of options to keep everything organized. Very good about selecting whom has access to what. Live how it saves every time I input something.

Cons: Bugs. At least a couple times a week it lags really bad. Randomly it will fail to open files. Closes out of nowhere from time to time.

Pros: Robust Billing Sweeps: Kipu excels in its billing sweeps feature, which streamlines the process of identifying and processing outstanding claims, making revenue cycle management more efficient for behavioral health practices. Extensive Customization Options: The platform allows for nearly limitless customization of the instance and documents, enabling practices to tailor workflows, forms, and interfaces to specific needs without significant limitations.

Cons: $7f

Pros: I like how I was able to build or edit my own forms. I love the chat feature. I like how the nurses can order and send prescriptions within the the same place. I love the dashboard and the filters on the side bar.

Cons: No cons for me at this moment. I know billing and other departments have some issues within the system.

Pros: Easy to navigate the dashboard and find patients. Very user friendly interface to use

Cons: The history and physical is kind of limiting and does not fully incorporate psych components for admissions

Pros: The very easy to use system. It wasn’t hard to catch on either.

Cons: The constant hiccups with the system and the rate at it moving slowly at times

Pros: As a nurse it is a fairly simple to use product. It looks modern and is not a "cluttered" program.

Cons: Not a real "task list" like hospital EMR's have. I wish there were a home screen timeline of tasks. I wish that the screen did not refresh every time a PRN medication is selected. It would be so much faster to complete med pass if it just had check boxes for the PRNs and you could select multiple at one time. The program would make communicating between the entire care team easier if there were some types of notifications to the providers when notes were placed by nursing into the client's charts. Being able to input vital signs from the information page of the client's chart would be nice as to not have to click two pages to get there.

Pros: Kipu has an interface that is easy to use even for new users. Compared to othe ERMs it has always been my favorite.

Cons: Reporting features could be easier to use. Takes some time to learn.

Pros: The are friendly when you are signing up

Cons: VERY PRICEY ! Stay away . When you need your records for an audit they will not allow you to access them if you don’t have an active account ! There is other systems that do the same thing at 10% the price

Pros: Kipu makes it easy complete documentation efficiently

Cons: Navigating between documentation days and seeing what has been completed for individual clients can be time consuming

Pros: It has the necessary complexity to ensure all records are maintained along with the legal aspects all the while providing ease of use.

Cons: Having immediate customer support is not always easy.

Pros: VERY EASY TO NAVIGATE. I'VE USED OTHER EMR, THIS ONE IS BEST.

Cons: NO COMPLAINT ABOUT THIS SYSTEM, IT IS VERY WASY TO USE.

Pros: Being able to access all areas in one setting

Cons: Having access to all things as a lead therapist and be able to access the clients files

Pros: its fast and pretty easy to use and understand

Cons: it dosent take off some things that have already been documented

Pros: I like being able to share documents with Clients' parents, allow them to review the documents online, and have the parent sign the document even though they are not in the same room with you. Parents can be in another state or another part of the country, and they can still access any document I share with them.

Cons: It took me approximately two months to learn all of the tools needed to make KIPU an "everyday" user friendly system for myself. I like everything about KIPU. It's (now) easy to navigate, and it's the "end all, be all" system for all of my company's electronic medical record needs.

Pros: Kipu very organized, user friendly and secure.

Cons: It does log you out very often, but it is necessary to keep sensitive information for clients.

Pros: It's easy to use, and has support and easy to understand.

Cons: There should be some new forms to help with therapy notes.

Pros: Forms available to utilize through the charting process

Cons: Inability to alter forms/format to include relevant information

Pros: I like how organized and accessible it is.

Cons: Kipu signs me out a lot of the time. Though its annoying i can understand the reasoning.

Pros: That it very self explanatory and easy to do.

Cons: The password changes every three months. Especially when you used to going in and out on a daily basis.

Pros: It is simple and easy for some of our staff including me to learn how to use it when I first started out with ARC.

Cons: It can be slow at times bringing up our clients name.