Sirvoy

Pros: Very helpful customer service, always available within seconds! It has all the features I need to sell my rooms online and connect my OTAs.

Cons: Haven't found anything so far. It would be great to have an app for the phone to use their services maybe.

Pros: direct chat with help 24-hours plus phonecalls. love the dashboard. the agents are english first language so understand well

Cons: the booking widget is so plain, and the price changed a few times, everyone told me the price was 20 or 71 for pro , and now im told 89 for pro

Pros: It's simplicity and helpfulness in avoiding double bookings. All our rooms are displayed well, and it's good that it can be integrated in our own website.

Cons: Nothing special negative to comment. A bit awkward that I have to put in description in all languages when editing a room.

Pros: Help is quick to respond and work with you to resolve issues. Techs are very patient and understand.

Cons: Credit is not as straight forward as you would like. I was trained differently than what actually works.

Pros: Easy of use, and simplicity. Also the tracking of who is doing what is invaluable when you are trying to troubleshoot issues.

Cons: The connection between channel managers and booking engines is a bit flawed. It would be nice if the engines and sirvoy communicated a bit more smoothly.

Pros: Very easy to understand, very friendly user and easy to understand and the support is really helpful

Cons: you cannot export "Payments" you cannot personalize the accounting report that much you cannot select a different date for payments

Pros: I find it to be one of the easiest programs for managing an establishment like our motel and when I have any questions, the team is very helpful.

Cons: Anything I think I don't like, I speak with the team and they clear up my confusion....so nothing really!

Pros: Easy to use. Quickly publish your site. Get back to your business quickly. Have a question? Chat with customer service in less than a minute.

Cons: telling me I could get a gift card for taking this survey. I need a few more apps or add ons.

Pros: Very new to this but so far it feels very intuitive. The online chat assistance has been invaluable!

Cons: Trying to learn on my own is tricky. I’m very grateful for the online assistance

Pros: user friendly interface, easily integratable to websites. Some systems can be very complicated. We don't even use all the features that it has

Cons: it's very much classic hotel type of of business oriented and doesn't give too much flexibility for other types of accommodations. We are a coliving space for example and there are features we're missing

Pros: I’ve been using Sirvoy for 18 months to manage my cottage bookings, ( 80-100% occupancy ) and I couldn’t be happier. It’s been totally reliable, no double bookings or problems at all. The customer support is amazing, fast & helpful, and it feels like having a personal tech team backing you up. I can highly recommend & welcome anyone to contact me to verify!

Cons: Setting it up takes a bit more time, but it’s totally worth it. It’s been rock-solid with no issues at all. The team was super friendly and guided me every step of the way, and the online videos made it even easier.

Pros: Sirvoy has many features that are very helpful for a vacation rental, including the ability to offer different rates on different booking platforms, allowing hotels to offer better prices on their websites and save on commissions Sirvoy is very competitively priced and does not charge a percentage of sales.

Cons: So I could have better reporting it would be nice to easily be able to see how many future bookings there were on a specific date in the past to be able to compare the current room nights booked. It’s easy to look at year to date sales, but it is much better to know how many future bookings we currently have versus the same date last year

Pros: Great service and support It helps me daily when managing bookings and reservations.

Cons: Took time setting up- but it was expected.

Pros: The whole system is so easy to use and it has everything we need to run our hotel. The customer service is excellent and so responsive.

Cons: Nothing. It's great! Plus it's constantly improving.

Pros: The customer service is excellent! Everytime I have a question or an issue, they respond promptly and clearly.

Cons: Can’t do onsite guest invoicing through the software

Pros: That you always get support fast - not that you need it very much it a very easy system to use

Cons: it can what i want it to do so nothing here

Pros: This is a great product that is quite easy to use. Also 9/10 times I can have immediate support in the live chat.

Cons: Some lack of ability to configure some things in channels.

Pros: Klein, Schlank und voller Leistung kurze Wege wenn man Support benötigt

Cons: Oberflächen / Templates / Exporte können verbessert werden. z.b. wäre ein eigenes Rechnungstemplate ganz cool.

Pros: [sensitive content hidden] seems to be the tech I communicate with the most and he always takes time to understand my question and solve it my issue.

Cons: What I least like about Sirvoy is that I (the customer) must always implement any corrective action. Tech support only gives instructions on how to do the task and sometimes it takes an extended period of time to get something accomplished. As a small business owner I am doing everything to keep my business operating and time is highly valuable.

Pros: Reachable account reps. Breadth of settings and options.

Cons: Large learning curve especially for out of the ordinary or very specific setups.

Pros: Their customer service really is five stars. They are knowledgeable, kind and fast. The platform itself offers a lot of helpful options and it is user friendly.

Cons: A bit more expensive than I expected but worth it.

Pros: Chats are always available with very little wait times. They are patient and the make the effort to help me make any adjustments needed.

Cons: None, they have been a great resource for my business