gGastro

Pros: This program is great for endoscopy units if its the only software you are using. It is easy to use and learn. The customer support team is amazing.

Cons: It is not as customizable as advertised when first being sold the product. There are some areas for improvement. Areas you can not leave out and things you can't customize.

Pros: Tech support is very helpful in addressing issues on the fly.

Cons: It was a little difficult to learn just because it's very involved, maybe more than it needs to be.

Pros: I like that it is GI specific and is fairly customizable

Cons: Sometimes enhancement requests are slow to happen

Pros: I appreciate the ease of having everything in one system.

Cons: I would enjoy having more mobile features.

Pros: The ease of use is most likable about this software. Growing up in the digital age i'm a quick learner when it comes to software and tech. I've witnessed many co-workers who considered themselves not so tech savvy learn this software quickly. Many functions tend to carry over into each task to the point that I've been placed in several different departments at work and I already know the system of gGastro well, no new learning needed. This is a great feature.

Cons: I don't think it's a con at all but it would be neat to add an instant messaging type feature. The tasking and messaging works well and gets the job done. However a common situation I face is the need for timely responses from co-workers. I believe a live messaging type feature would bring even more value to this already great software program.

Pros: This is the most GI-specific EHR out there and it does a great job integrating the endoscopy workflow, scheduling, and outpatient workflow. Good document management, faxing integration, usually fast.

Cons: Stuck in internet explorer and activex from over a decade ago. Imagine using a cell phone that old. This is a cumbersome setup that requires use of Windows OS, unsafe browser settings, and it often stops working after Windows auto-updates. Patient portal and patient communications in general are dated, though does allow sharing of PDF versions of chart docs. Fax was nice but direct should work a lot better. Can only renew or prescribe meds one at a time. Importing pharmacies and local providers is cumbersome.

Pros: Easy to learn and navigate . You can complete billing, scheduling, and messaging without having multiple systems!

Cons: Slow as molasses! I have used other EMRs and this is by far the slowest one ! I can’t even imagine how efficient I could be in patient service if this EMR worked at its full potential. You can not “flip” from screen to screen quickly or even type too fast!

Pros: Reporting features for financial info are great.

Cons: Reporting features for clinical aspects are weak. Has trouble working with large volumes of data. (i.e. Year to date reports for 10 months or more always time out and won't complete running)

Pros: The product is intuitive, easy to use, and GI-specific.

Cons: Very attentive, don't have any issues they aren't working on.

Pros: The leadership is continually trying to improve the product. It is also the PREMIER GI-specific EHR. The integration of clinical information between the endoscopy suite and office is seamless IF gMed product is used for both. The integration between clinical and practice management is extremely helpful for a managing physician

Cons: Major general complaint: It is still very cumbersome and impossible to efficiently work within an electronic healthcare record. Significant specific complaint: Clinical data recorded in either a tasking note or gPortal is not readily available to the clinician. Those separate and distinct sections have to be searched for clinical information. To avoid this problem, I often "dual document"

Pros: Easy system to learn, well laid out, integrates with outside organizations, looks to the future

Cons: Very attentive, don't have any issues they aren't working on

Pros: I've gotten used to the product and its quirks. It is possible to modify it to one's preferences.

Cons: Requests for fixes are too slowly addressed. Many obvious flaws are ignored. Many unnecessary steps are for a simple process. The program is very slow at times.

Pros: The best part of this product is the fact that it is specialty specific.

Cons: The hardest part of the product is moving forward with electronic medical records. We switched over from paper to EHR and it was a challenge. Now that the transition is complete, we could never imagine going back.