Remote People

Pros: Horizons made onboarding so easy, and it was significantly easier to keep track of all of my payments in one place.

Cons: I didn't have any issues with Horizons; everything ran pretty smoothly and the platform was very easy to use.

Pros: Horizons’ platform enables a smooth and compelling experience: easy to navigate, offering an efficient and reliable customer support even when it comes to complex topics. Highly recommended!

Cons: Honestly, there is nothing I can complain about, as my experience with Horizons so far has been excellent.

Pros: The hiring and onboarding process was very smooth, and I found the portal easy to navigate. Everything I needed was clear and accessible, and the team was always ready to guide me whenever I had questions. Their support made the whole process feel effortless.

Cons: I came across a minor issue in the HMO dependent section of the portal during onboarding. It was resolved quickly after I reached out by email, so it didn’t really cause much inconvenience.

Pros: What impressed me most was how personalized the experience felt. It wasn’t just about ticking boxes—it was about making sure I had everything I needed to succeed from day one. The resources were well-organized, the tech setup was seamless, and the people? Friendly, responsive, and genuinely invested in helping me thrive.

Cons: As of the moment, I cannot think of any complaints—The Horizon company is all good! No bad experience.

Pros: Horizons is helpful in providing all our administrative needs and help with our transition to the company smoothly. The people in the team are very responsive and provides all the requirements and clarifications I need.

Cons: I could have used a quick meeting or document or video to be officially onboarded into the company and what we can reach out to them for, how to use the website, all HMO related matters, payroll matters, and etc. rather than reaching out to them to ask about these one by one as I go.

Pros: They handle all the complicated stuff—like payroll and taxes—so I don't have to worry about a thing.

Cons: Although not a direct issue with Horizons, a significant challenge is the indirect employment structure. As we are not direct employees of the company that hired us, this can result in different treatment and a feeling of being on the periphery

Pros: My salary is always paid on time, the reimbursement process is simple and hassle-free, and my employment contract is fully compliant with local regulations.

Cons: My experience with Horizons has been excellent. They solved any issues quickly. I have nothing to complain about.

Pros: Onboarding with Horizon was effortless. Their team is always ready to help and provides clear answers to every question. All the information is presented in a simple, straightforward way, making the whole process easy to follow.

Cons: The leave application form could use an update. I faced an issue when applying for a half-day leave because the color used to indicate half days was unclear.

Pros: What I like the most about Horizons is that their support team response so quickly even if its just an acknowledgement! It makes you feel genuinely cared for about your request and questions!

Cons: So far, I can't see anything to dislike them. Will edit the review if ever I found one, hopefully not.

Pros: Onboarding was very easy. In general, they are fast and helpful. I like the web interface which is very simple and user friendly.

Cons: They are a bit late in answering a question which is related with a kind of unique setup for my country.

Pros: Horizons has been easy to use, with a simple and intuitive interface. I've had a great experience with it so far.

Cons: It's not that I necessarily dislike it, but there are some features that I find less useful based on my experience—such as time tracking. I haven't tried the leave request feature yet, but I assume it will work smoothly. If any issues arise, I'm confident that customer support will be happy to assist.

Pros: Smooth Onboarding and Excellent Administrative Support. The payroll system is efficient and reliable, which ensures timely payments without any complications.

Cons: In my view, someone should be available to discuss matters during the proposed tax submission period.

Pros: Horizons is a great tool that has come to solve the issues of payroll for extra-national agreements. it fits my national regulations streamlining procedures related to the payroll and standards to other countries.

Cons: To date, I haven’t encountered any major issues with Horizon. In cases where concerns do arise, they are addressed promptly and efficiently.

Pros: It's ease of use. It is a convenient platform for me to coordinate my HR needs and view my payslips. I am also able to reach out to support in case I have any questions.

Cons: Having to fill out a timesheet every week. If I didn't fill out a leave request, it should be interpreted as having worked a full work week.

Pros: The simplicity of the website is great, its straight forward and not too many clutter. Support service has been great (onboarding team)

Cons: There isnt anything dislikable at Horizon. Maybe communicating with someone might be a little awkward or difficult to get but once they do, they answer fully!

Pros: The onboarding process with Horizons was exceptionally smooth and well-structured. Their team guided us through each step with clarity and professionalism. We especially appreciated the timely support, approachable team members, and their consistent communication. The user-friendly portal and punctual payroll handling stood out as major positives.

Cons: There were hardly any drawbacks. If anything, minor improvements could be made in making some features of the portal more intuitive for first-time users, but the support team always made up for it with quick and clear responses.

Pros: Clean and straightforward interface that’s easy for both HR personnel and employees to navigate. The leave application process is highly intuitive. Employees can submit leave requests with just a few clicks, and the approval workflow is transparent and efficient.

Cons: While core functions work smoothly, there is room to improve the customization options for reporting and analytics.

Pros: The ease of Horizons managing your payroll without having to worry about it the calculations side of things.

Cons: Had a minor issue about the new invoices changes missing a PO number but this was very quickly resolved by Horizons.

Pros: NewHorizons has been a solid partner for handling our payroll needs. Their email support is always responsive, and the portal makes it easy to manage everything—from reimbursements to tax deductions and payroll documents. It’s efficient and hassle-free, just what you want from a payroll provider.

Cons: Nothing I can think of at the moment, probably we have to contact them over mail as physical office is not nearby

Pros: The platform is easy to use and extremely helpful for employees, especially for payroll processing, leave requests.

Cons: I haven’t encountered any significant issues with the Horizons platform. Whenever minor concerns do come up, they’re resolved quickly and effectively.

Pros: Their platform and their employees on my country, they notify us about everything, even legal or mandatory matters we were unaware of and need to take care of, preventing any unpleasant surprises.

Cons: As an employee of a company that uses Horizons services what I like the least is that my employer and Horizons don’t seem to have constant communication. There doesn’t appear to be a strong connection between the two which makes it unclear who to reach out to when problems arise, whether I should contact Horizons or my company, the good thing is Horizons solves the issues they can solve really fast and they will always try to help you.

Cons: Conversion rate is fixed for the entire year. Would be fair for both sides if conversion is just set monthly (even if the conversion is rounded to a whole number).