Homebase

Pros: It was easy to use and navigate the app. It allowed me to easily schedule my employees and alert them of any changes to their or the whole team’s schedule.i also liked that it includes the employee’s location at the time of clocking in.

Cons: The free basic access does not allow you to do simple things like clock in, which is why I downloaded it in the first place.

Pros: I appreciated the Homebase marketing app because it streamlined marketing activities into one platform. It was intuitive to use and made it easier to launch campaigns, communicate updates, and monitor results without unnecessary complexity.

Cons: Some functionalities felt limited, particularly when trying to tailor campaigns or access more detailed insights.

Pros: The dashboard is fairly easy to use and I was able to export to excel, this was helpful to integrate with my current payroll company

Cons: LOTS AND LOTS AND LOTS OF THINGS. First the time clock button is right next to the logout button, so I was flooded with phone calls to log back into the time clock. Next customer service... actually I should say.....What customer service??? The only way you can speak with someone at Homebase is by calling the sales phone number, they want you to use their AI to service all of your needs and this is not always feasible. Finally, I cancelled my service and they still charged my account, again tried to get this fixed but AI did not understand and I did not receive a call back, I had to call the sales phone number to actually find someone who was capable of fixing my problem. I DO NOT RECOMMEND USING THIS SOFTWARE, there are lots of other companies that value customer service and are a great value for your money....

Pros: Comprehensive functionality - a one stop shop for all info for all staff. Helps especially from management side to have this in one spot.

Cons: Occasional glitches, iOS, macOS compatibility - wish the app functioned better for higher level needs- scheduling etc.

Pros: Homebase can be accessed from anywhere with just a few clicks. Homebase helps reduce a lot of manual labor. It is definitely value for money as it can be accessed for free. If not, Homebase also has flexible pricing based on the company's needs. It has readily available customer support.

Cons: It is simple to use, so really nothing to like least about Homebase. Considering that the Basics is free, a lot of small businesses can benefit from it. However, if you have more than 10 employees, for example, you can pay for their next cheaper version, and pay a few extra cents to add each extra employee, and benefit more of its features.

Pros: I like that you can navigate this software with minimal directions. Everything is very well displayed, you don't get lost.

Cons: The least I like about it are all the notifications you get sent to your email. You have to go to settings and change that.

Pros: What is like the most is that I’m able to keep up with my worked hours throughout the week . I also love the feature where once I’m clocked out , I’m able to pull money from that days pay which is extremely helpful

Cons: Nothing . The platform is very self explanatory and user friendly . I created an account and was able to immediately navigate the system .

Pros: The most beneficial feature of Homebase for me now is the ease of managing multiple schedules if multiple employers are using the app as you can easily toggle back and forth between teams. It also remains incredibly versatile for scheduling, clocking in for shifts, managing hours and adjusting work hours, as well as communicating across the team/management. I also like that you can keep track of hours and anticipated earnings to ensure hours are clocked in accurately and earnings are also computed accurately. The fact that it can be accessed on a mobile device and mobile device can be used to clock-in is extra convenient too.

Cons: Notifications not coming through consistently remains an issue periodically but has significantly reduced compared to before. The only other issue is that the clocking in feature on a mobile device can be a little inconsistent and not always work.

Pros: I liked how effective the time tracking tool was! I could easily log and view a summary of my hours.

Cons: There were troubles with my staff being able log in and out the system. Homebase did not have an auto clock-out feature.

Pros: Homebase is a easy software to learn. It covers the basics of what we need to do to schedule our team and communicate with them.

Cons: There are features that would be helpful but are not included lower tier plans, but don't warrant the change in pricing to go to a higher tier. For example, overtime calculation across sites. Or another example would be attaching documents to team members. These things would help, but the price jump to turn them on is too extreme.

Pros: It was easy to use and to get set up. I loved that it had a cash advance feature and that it showed how much you owed.

Cons: Sometimes the hours didn’t show until 24 hours later, or if you clocked out it didn’t register so the supervisor had to go back in and manually change it

Pros: I love how easy it is to understand homebase. The convenience of viewing your work schedule and viewing your paystub is a positive.

Cons: There was nothing that I did not like about homebase. You can easily check your schedule from any location.

Pros: I love how it helps keep my team connected. Everything is in one place for communication, so no one feels out of the loop.

Cons: It’s not really a dislike, just an area for improvement. Customer support could be more responsive and quicker to resolve issues. Overall, the platform is great, but stronger support would make the experience even better.

Pros: Easy set-up, makes scheduling a breeze with ai enhancement. Ot warnings, payroll that runs itself. Love it.

Cons: The only con I don't like is the price increase for the paid plans. The essentials plan should be 1/2 price because it comes with so little, and doesn't integrate with PayPal pos

Pros: My favorite thing about Homebase has got to be the ease of having it all in one place. I can look at my timecard and my schedule on my day off. I'm always connected to my team wherever I go.

Cons: I like everything so far, I have not encountered any issues with security or any bugs or other issues.

Pros: Ease of use. It is very easy to teach new employees how to use this app. All types of phones work with this app the same way.

Cons: Sometimes even if you are right next to the central log in area, an error will state that you are too far away.

Pros: The ease of scheduling, time tracking, and being able to budget payroll accordingly. I love that my staff can easily look for someone to trade shifts with, too.

Cons: Sometimes it takes a while for someone to get back to you from customer support regarding your questions/issues.

Pros: Easiness of usage of the product. Great customer support and not have experienced any bugs and issues yet during our use of the platform.

Cons: Our team have not experience any issues that would create a negative impact from Homebase to our performance.

Pros: Availability of client support service. Value for money. User-friendly. Team collaboration and communication chat feature. Scheduling and time tracking made easy.

Cons: Nothing so far so good! In the future for loyalty clients, suggestion and recommendation would be to be adding a loyalty rewards or discount program.

Pros: My favorite feature is that everyone could see who was currently clocked in. This made sure no one was contacting others during a time while they were off the clock. Our new timekeeping system through payroll's time and labor does not have this feature.

Cons: It did not have the ability for employees to update their own time cards with a request to an administrator. As the admin, I had to ask for a correction and manually updated versus receiving a request and simply approving.

Pros: I love the team chat feature. We have used it for employee note sharing and we reference it often for important events and medical knowledge.

Cons: Signing in as management could be easier. It usually only works on the desk top for me to access management features.

Pros: Homebase was user friendly, easy to add and remove employees, and great for record keeping. It was easy to share with my new hires and utilize for time keeping.

Cons: The location feature for clocking in was sometimes a little wonky. Manual edits were required for clocking in when it didn’t detect locations accurately.

Pros: Unfortunately not a highly recommended use for anything. Highly priced for the quality of service to help answer any question or provide any additional assistance on guidance.

Cons: When setting up payroll for a new business they will not allow you to fully account for state/ federal taxes on payroll until you obtain a UI rating which cannot be done until you pay your first employee $1500+ in payroll payments. So pretty useless to have if they don’t allow you to pay anyone until info is provided which can’t be done until payment was processed