Greenhouse

Pros: I think it's easy to learn and user friendly. You have quick access to customer support and account representatives are usually helpful. Although since we got our new one, we haven't heard from them very much. Our old account rep, [sensitive content hidden], was amazing. They do try and keep up with the trends by coming out with new features throughout the year and informing us of the new features over email. The new features has helped with process automation to some degree. Overall, it is a great value for your money.

Cons: I do think it sometimes tend to behind the trend on the features. There are still some core things within the ATS that is hard to navigate or you have to find workarounds for.

Pros: Easy navigation, scorecards usability, easy to email teams/candidates, customizable and AI feature to generate behavioral based questions.

Cons: Clunkiness, stalling, freezing. Also, I don't have a place to put prospects unless I link them to a specific job.

Pros: The built in automations, streamline processes and set up makes recruiting fast easy and manageable. Best thing, it is easy for hiring managers to navigate.

Cons: You need to have a few add ons for additional features, such as AI tools, texting and note taking. The App is horrible and almost none functional.

Pros: -Structured Hiring Foundation: It provides a framework for objective, signal-based interviewing that aligns with our high-performance culture. -Robust API Ecosystem: The ability to pull data via the BI Connector and Harvest API is critical for our shift toward an AI-native "Intelligence Layer". -Source of Truth: It serves as a reliable system of record -Customization: The ability to build specific role scorecards ensures we maintain a high bar for talent even as we scale.

Cons: $90

Pros: Easy to understand and simple to move candidates’ CVs through each stage. As a recruiter or hiring manager, the system is very straightforward and easy to navigate independently.

Cons: Hopefully, a filter function could be added for the application questions. For example, it would be helpful if I could filter candidates who do not require visa sponsorship and review those CVs directly.

Pros: What I like most is that there is customer support willing to help me with non complex issues that accommodates multiple time zones

Cons: What I like least is probably the amount of data that im able to pull for scheduling. I would also like to see AI incorporated more into scheduling

Pros: Greenhouse keeps the hiring pipeline visible across recruiters, hiring managers, and leadership. The structured interview kits make it easy to standardize feedback, and the integrations with our existing tools fit into the workflow without much friction. When everyone uses it consistently, it's one of the better tools for keeping searches organized.

Cons: Scorecard submissions are too easy to skip for people who aren't in the tool daily. Feedback ends up scattered in other channels instead of centralized in Greenhouse. Better nudges after interviews, especially mobile-friendly ones, would go a long way toward driving adoption.

Pros: Greenhouse ATS has added structure to our TA process. It is intuitive and recruiter friendly. Interview plans and scorecards raised the bar for both candidate experience and how our team interviews. All tasks and communications are well documented, including screens, interviews, scorecards and offers. Access level can be customized so hiring managers don’t get to “do their own thing” anymore, which is a net positive and helps with data integrity. They have a responsive tech support that quickly responds to help resolve issues.

Cons: Reporting is fine for basics but not as robust as we'd like, especially when leadership asks nuanced questions. Candidate satisfaction survey needs improvements for reporting and CRM, and rediscovery are weak compared to other tools.

Pros: I really love the ease of the product and the many functions that it offers as well as the integration.

Cons: It is quite pricey and a bit difficult for our hiring model, we have a unique model which our employee numbers fluctuate.

Pros: Greenhouse allows our company to post internal job postings that allows each employee the opportunity to apply within the company.

Cons: This program is not very functional on a tablet or cell phone. Works great on the computer but you are not able to apply for jobs on a mobile device.

Pros: Greenhouse is very easy to navigate, intuitive and a friendly interface. Clean application flow and customizable email templates make communication smooth. Structured hiring workflows with clear stages, scorecards, interview kits to keep the process consistent.

Cons: No built in NPS scoring for candidate survey and no native headcount planning or headcount management feature.

Pros: Greenhouse is cost-effective and covers the core functionality you'd expect from an ATS. The pricing makes it accessible, and for teams that don't need advanced reporting or complex workflows, it does the job without breaking the budget.

Cons: There are far too many manual tasks involved in day-to-day recruiting operations — things that should be automated simply aren't. Reporting is another weak spot: it's limited in scope and not intuitive to use, making it difficult to pull meaningful insights quickly without investing a lot of time.

Pros: Ease of learning and functionality. Getting onboarded was relatively easy. The customer support is top notch!

Cons: I feel the reports are not the easiest to use and could certainly be much more intuitive and detailed.

Pros: Exemplary customer support and a comprehensive library of how-to and help articles. User friendly, highly customizable. Reporting features are high-level and actually useful.

Cons: Our team specifically desires more automation features and wishes the existing automation features were more customizable. This has gotten better with time!

Pros: Easy to use, their customer service is amazing and available in real time. Love that I can email candidates and get feedback directly in the system and that it integrates easily with Outlook, Slack, Teams etc.

Cons: Cannot text from the system this would help me be able to connect with candidates faster and easier.

Pros: Ease of use - very user friendly. Staff seem to be able to pick up & learn easily. Customer Support - alsway a quick response time

Cons: Applicant Tracking - making candidates easier to flag to move forward in the intervew process I think that is not as user friendly and take a while to learn

Pros: It is incredibly easy to keep track of offers, see candidates in the pipeline, etc. Our reporting on hiring has never been so clean and easy to read.

Cons: It would be nice if there was an easier way for hiring managers to request positions via Greenhouse. Currently, they would request the position and once approved, would get posted. It would be nice if there was a way for this to be more easily monitored. As it is currently, it seems like a lot to trust staff beyond recruiters with. However, we did figure out a workaround through other platforms that has been working well for us. Additionally, some jobs were set up in the testing phase with one person as the approver, and it doesn't allow you to change the approver after it's been posted. It would be great if that was something that was able to change after posting, considering the offer approvals can be changed at any time.

Pros: The accessibility and how much use we get out of it. We have an amazing customer support person named [sensitive content hidden] who is very attentive and helps with all issues that arise.

Cons: The inability to add basic application questions as needed. We have a lot of use with specific questions from candiates and it would be easiest to add them ourselves versus having to do a workaround.

Pros: $91

Cons: There is a learning curve, especially for hiring managers who are not used to structured interviews or consistent scorecard usage. Adoption requires training and reinforcement. Customization can sometimes feel rigid. While structure is a strength, certain workflows or reporting views require workarounds. The reporting is powerful, but not always intuitive out of the box. You need to spend time building dashboards or exporting data to get exactly what you want. Cost can also be a consideration, particularly for smaller teams, though it is justified if you are hiring at scale.

Pros: Strong customer support, easy to use and efficient process automation for hiring workflows, we love that we can also send emails in bulk

Cons: No concerns to highlight at the moment; everything is working as expected. We are still experementing the new features.

Pros: I like greenhouse because of it's ease of use and ability to track candidates well. It makes recruiting across recruiters and hiring managers much smoother, especially with clear pipelines, centralized candidate profiles and easy collaboration tools like notes and scorecards.

Cons: One of the biggest downsides of the platform is that there are limits to customization, especially when trying to scale for bigger companies. One thing I noticed was that the custom parent fields are only limited to 25 options. Another is the reporting function. While custom reports exist, there are many limitations that cause me to have to pull multiple reports and put them together instead of just doing one report. The reports don't get as granular as I need them to be sometimes.

Pros: It's a very well known and broadly used applicant tracking system. There are a lot of function customization opportunities. It also integrates with a large number of external vendors and tools.

Cons: Customer service can sometimes be slow, we get bounced between the chat and our CSM which can delay solutions. Simple functions don't yet exist, like being able to pull reporting or build dashboards for more than 2 variables.

Pros: I really appreciate the level of automation that’s been put in place — it makes a big difference. Everything feels well thought-out and organized, which helps create a much smoother and more efficient process overall. It’s clear there was intention behind how this was built, and it shows in how easy it is to follow and use.

Cons: There does seem to be a lack of configuration options when it comes to the overall look and feel. While the structure and automation are strong, the customization side feels somewhat limited, especially if the goal is to adapt the experience so it better reflects different preferences, branding, or visual needs.