Brivo Access

Pros: We used Brivo Access when we first opened our gym in 2015 - They are so reliable, and the system always works - never had a glitch in the system and members always able to get in - Reporting was easy

Cons: We were running a 24/7 gym so we had to gateway many things and brivo was one we had to sync with the gym software - which of course applied more integration fees - which we tried to eliminate - so i would have to fix two different software's all the time - Brivo access is the one that is affordable and fantastic it was the software we chose that was nickel and diming us

Pros: The best thing about brivo is that i am able to use my phone to unlock any door im near without having to look for keys.

Cons: Sometimes the app takes a little long upon opening the app.

Pros: It helps us keep our office secure and provides visibility to everything going on around the office.

Cons: It can be a bit clunky at times and difficult to manage without a consultant.

Pros: The ease to program the fobs. It’s really helpful to also see activity.

Cons: What I like least about Brivo is that you can’t reprogram a fob that was previously used.

Pros: It is easy to use and the app is essential for me so that I can lock and unlock doors when I am not on site. It is easy to set up users, easy to use and manage. I can assign users temporary access in case they just need it for a short time.

Cons: I love it all! Luckily we have been using our security company for a long time and they know all of the tunnels and access panels around the church. They had to do some creative wiring to hook up some of the panels but that isn't a Brivo thing. It is an old building thing!

Pros: When it worked, it was a great product.

Cons: Overpriced compared to competitors. Not just the product itself, but the monthly is 6-7 times more than the competition. The worst part about this product is the customer service. It is the worst customer service. If you don't mind, taking 3-4 days to resolve an issue, then this is your company.

Pros: Security which is totally oversold for its security control which a farse.

Cons: Everything. This system is a pain to setup, control, manage and troubleshoot

Pros: Brivo is relatively easy for an non-IT person to manager. Our low voltage vendor installed the physical hardware and helped created doors/etc on the dashboard. Once everything was installed, I was able to create a group for our employees. Management of users (onboarding/offboard/troubleshooting) is relatively easy...I am not our IT support, so when issues scale above my knowledge base I will call brivo support. Luckily I haven't had any issues...so I haven't called support yet. For what it's worth, I have a pretty good base-understanding of access control systems (as in, I can create a group, user, pull some reporting, etc).

Cons: too many apps, why is there a badge app/admin app? would be great to funnel all services/functions under 1 app. I'm actually pretty sure there are three apps.

Pros: What I enjoy most about using this app is the ease of use and ability to access my office at any time of the day or night without having to worry about having the right key or contacting the right person to let me in. It is safe and secure and super convenient.

Cons: If you are a first time user, you have to coordinate your first time use based on a scheduled time in order for your code not to expire.

Pros: For the most part, the product is easy to use.

Cons: Going from the "Card Bank" to the directory to input a person's name and card information, there are too many steps. It should be an easier way to delete their information out of the system with out going back and forth between the card bank and the directory.

Pros: Ease of adding and deleting decals at a press of a button.

Cons: There should be a way a place to record each decal to a specific vehicle.

Pros: Having the ability to remotely unlock doors has been invaluable

Cons: When the platform was upgraded I had difficulty moving to the new platform with the new administrators code and password it took some time with customer service to figure it out

Pros: It's easy to use and user friendly. The dashboard is easy to navigate

Cons: I can not always run the type of report I need.

Pros: When it works, it’s great! Members love the idea of using the app for ease

Cons: Members struggle with the app daily. Even when we troubleshoot, make sure they’re on our wifi, and allow access always

Pros: The automatic door schedule removes the risk of someone forgetting to physically lock an entrance door at night. Badge access is also great because it is easier to control than using a physical key. Handing out physical keys allows someone access to a building 24/7. With badge access we can control building access.

Cons: I have not figured out how to add multiple schedules to a door. We have one building that I would like to allow to lock around 4pm every Tuesday and Thursday and then unlock again from 6-9pm, but I cannot figure out how to the second time frame. We just end up leaving the door unlocked the entire time.

Pros: The ability to create badges within the system.

Cons: Look up selection for users in the new system is only by last name, this does not work for Granville at all. Our staff spend too much time trying to find users and sometimes can't if we do not have a correct name. This is not helpful.

Pros: Ease of use and easily trainable to end users

Cons: Constant changes to the interface, including omitting useful tools on almost a weekly basis

Pros: Integration was handled through our IT department and was easy.

Cons: Reporting features; configuration of reports is poor.

Pros: The ease of access with the app controls.

Cons: The iOS app crashes from time to time. Other than that, it's solid!

Pros: Brivo software is great it is easy to use

Cons: Brivo software is great, nothing to dislike

Pros: Ease of Access from web portal or mobile app. Usability is fairly easy even for novice users

Cons: 3rd party integrations are clunky, have had syncing issues with 2N, Schlage Allegion, and with Alula. Only integrations without issue is with Eagle Eye, Salto, and Assa Abloy

Pros: The interface is easy to use and fairly intuitive, and has a good mobile app as well for management on the go.

Cons: Can't think of anything that I dislike.

Pros: Ease of use and ability to do an audit to see who comes in and out of the building

Cons: The occasional outage. We use the mobile app primarily instead of a pin or physical badge. The app outage is the difference between someone having a "good experience" or "bad experience" at our business. The only other thing that bothers me is the ability to not transfer mobile passes when a user gets a new phone. I understand it's a security concern from an IT perspective. The blame gets shifted on the staff when it does. If there was a way to manage the issues that cause outages I would wear a brivo shirt to work everyday. (redundancy in the servers that manage the database)