Rating
4.6
45 reviews
Starting price
$2,195
Categories
2
Founded
1982
Employees
21
Is outdated SPC software or manual spreadsheets hindering your manufacturing? Hertzler’s GainSeeker Suite provides time-tested quality management by turning complex process data into actionable narratives. By replacing fragmented manual tracking with real-time statistical tools, you gain complete visibility from the factory floor to the executive suite. GainSeeker 10.2 introduces the AI Analyst to supercharge your engineering workflow. Leverage Statistical Deep-Dives to find non-obvious correlations across thousands of data points instantly, eliminating the need for tedious manual analysis. Use Narrative Reporting to automatically generate text for daily quality reports that summarize key metric performance. For custom workflows, our Python SDK triggers AI analysis automatically when specific statistical events occur. GainSeeker automates data collection and secures your proprietary data via a "Bring Your Own AI" architecture.
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(45 reviews)
Our overall experience with the GainSeeker suite is wonderful. Implementation was easy.
Pros: The ability to see "real time data" on all production lines. The manuals provided are wonderfully designed to where one could learn just by following the manual instruction. The ability to easily assess process capability. The user friendliness of the software for plant for operators.
Cons: The requirement to learn python language.
KIMBERLY D. · Quality Manager · Machinery · March 31, 2025
I have stayed with GainSeeker for 20+ years. The software provides exactly what I need and the Hertzler Support Team finds solutions as those needs evolve or if a problem should develop.
Pros: GainSeeker has provided our company with the capability to quickly summarize and report details from warranty analysis. Implementation was easy with the Hertzler Systems Support Team using our ideas to give reporting results desired, as well as automating data uploads and customizing to populate existing Excel reports. The Pareto report functions intuitively and as a Quality Professional would expect.
Cons: As I create Pareto charts, I like to keep data bar colors consistent with the data category. While colors can be changed quite easily with just a few clicks, it does amount to additional time when running large numbers of reports.
Jeff B. · Quality Assurance Manager · Electrical/Electronic Manufacturing · June 22, 2022
| Category | Page | Rank | Placement |
|---|---|---|---|
| SPC | 1 | 1 | Ad |
Domain confidence 98%
The software is great! The team at Hertlzer is top notch as well. They are very helpful when you have questions or want something to work slighly different. They go out of their way to come up with solutions that will work for you.
Pros: The charting wizards do the heavy lifting for you. With a click of your mouse the system looks at your data for process variation and instantly tells points you in the direction of problems in the process, where improvements can be made.
Cons: There isn't anything I don't like. We did a lot of customization in our inspections, which is something that "we" need to get more familar with so we can better support ourselves internally, but they have been great is supporting any fuctionality needs to date.
Deedra S. · Senior Quality Systems Leader · Packaging and Containers · June 6, 2022
Very positive. Great customer service and on line assistance.
Pros: We have been able to use the data generated by the softare as trigger points to identify special causes of variation within our process. This helps us to correct problems at a much faster pace. The company has experienced significant cost savings by deploying the software.
Cons: There is a significant amount of work involved in setting up the standards in Gain Seeker.
Kevin G. · Director of Quality · Packaging and Containers · March 2, 2021
Our experience has been a real partnership. We have worked together on multiple implementation projects across multiple facilities and they have a great grasp of what we do and how we work. They truly partner with us when implementing something new to ensure seamless implementation, training, and deployment. The speed at which we have launched new projects has been a huge asset and is in no small part to their philosophy of partnership.
Pros: GS is completely customizable. It's only limits are what you and your teams limitations on creativity are. It has an easy to use spc suite of tools including OEE, control charts, process capability ratios and indexes, and many others that can be shown for easy interpretation. We use it for all quality metrics, labor assignments, downtime, process improvement logs, and leader standard work. It's versatility, ease of use to drill down, and customizable dashboards are what really set it apart
Cons: Nothing I like least. Looking for the Hertzler team to develop some more data entry tools such as drag and drop. They've been very responsive to requests for improvements/ enhancements for future versions.
Trues W. · Continuous Improvement Manager · Food Production · March 2, 2021
Outstanding customer service and a great development team. Very personable.
Pros: The development team and sales were very helpful and were hands on throughout the process. The develolpment team took the time to show us the code and offered suggestions on ways to configure the system ourselves to save money.
Cons: The ability to seamlessly transfer the program to an Ipad was possible but only allowed for a portion of it to be on the system.
Kristi K. · Business Analyst · Food Production · February 23, 2021
Originally, we brought in Gainseeker to deal with some complex machine and measurement system feedback loops. Since then, we have expanded our usage of the software well past that so that it touches nearly every part of our business and the database serves as our main source of shop floor quality data.
Pros: I appreciate the ability to customize this software to whatever we need it to do. The integrated Python functionality has come in very handy throughout the years to customize the software to what we need it to do.
Cons: At the moment, the offerings around advanced visualizations are not present, but I've been told that it may be coming in the near future.
Brandon H. · Digital Manufacturing Technical Lead · Defense & Space · February 17, 2021
Pros: - Simple UI - Economical cost - Bug free operation - Great customer support
Cons: - User scalability (many changes require GainSeeker assistance or programming in Python)
Anonymous User · Manufacturing Engineer · Biotechnology · February 15, 2021
The software has unique features that are able to capture the specific data we need for our customers. The incredible staff is extremely helpful and available when we need them.
Pros: The ongoing support from the staff. We receive undivided attention, we are able to get clear communication on how to solve an issue and willingness to assist.
Cons: This is not applicable to us. We enjoyed everything about this company. The product and the service.
Irais V. · Quality Systems Engineer · Food & Beverages · June 14, 2019
I have nothing but good things to say about Gainseeker. It makes data collection extremely easy to get to in a short amount of time.
Pros: The Gainseeker software that we use every day is completely custom to our business model. The team at Hertzler built our program from the ground up and gave us everything we needed to get started. I have a team of 40+ operators that have no problem using this system on a daily basis. The technical services group at Hertzler are second to none on fixing any issue that may come up. The operators there take their time to show the primary user all the ends and outs of creating new part numbers or programming in new settings. I have been impressed with everything they have done for me and my company.
Cons: There is a learning curve to the software that can be a struggle to learn from a primary user point of view but the team at Hertzler will help any way they can to ensure their product is up to the customer standard. As stated before the team likes to teach the customer how to get the most out of the program.
Cody A. · Engineering Technician · Automotive · April 25, 2019
Tracking dimensional data on a daily basis
Pros: User friendly, good on-line customer support
Cons: I have nothing negative to say about the software.
Ron G. · QC Manager · Food & Beverages · April 2, 2019
Overall we are happy with GainSeeker. It allows us to keep a database of all of our standard checks, set the limits of those checks, either positive or negative, and react quickly using our dashboards to problems in realtime. The ability to tap into the backend DB and display stats to the works is a huge help as well. Looking forward to the new features in new releases.
Pros: The software itself is pretty easy to use once setup. It guides you through checks against standards on our manufacturing lines. Users are easily able to do their standard checks with limited interaction from managers. We run an RDP session on a thin client which cuts down the price for machines on the floor, and overall hardware. We use the backend database to show stats to the plant workers to help them be more efficient and more informed of what they are doing line to line and product to product.
Cons: Setup can be a little confusing and not all options are available right out of the box. Once we dialed in it was good. Tracking down an issue with a standard check can be a little cumbersome if you don't know what your looking for. Normally rely on tech support for these issues.
Gary R. · Systems Administrator · Food Production · August 14, 2018
We use the system for not only what is was developed by it designers to do, but many other areas. We use it to be a tool for data collection info from may areas of our process. It pulls them all together and analyses the data and gives us a statistical representation of all that is happening.
Pros: We were looking at multiple companies for our new program. GainSeeker gave us the most options and allowed us to customize the system to our needs. The other systems wanted us to fit our needs into their predetermined mold.
Cons: At times it was difficult to get across to our service rep what we were looking to do (when it came to customization) but in the end when we detailed it out (defined what we really wanted and needed) they were able to give us exactly what we wanted.
Anonymous User · Vice President Of Engineering · Food Production · August 14, 2018
My experience has been good... excellent customer service... GainSeeker has enabled us to consolidate and standardized data across plants
Pros: It can be customized for each locations specific wants and needs
Cons: Programming and debug can be time consuming
Mike C. · Engineer · Electrical/Electronic Manufacturing · August 13, 2018
Pros: The precise time at which information is captured is retained. Can be obtained data reports as the necessity...
Cons: It not have the option of language., I like to have the option of Spanish The handling of the package is very unfriendly.
Reyes C. · Quality Engineer · Plastics · August 10, 2018
Pros: While there is a lot to like about this software, the ease of use is at the top of our list. It is easy to set up to fit our processes and work flow. The operators find it easy to learn and use. The ease of customization of the interface has been an important part of getting the software implemented and getting the operators comfortable using it. Also, being able to quickly put together desktops & dashboards for the supervisors, managers and technical staff allows us to keep others involved easily.
Cons: Some of the desired customization requires some Python coding. This is not a major issue, however, since there is plenty of support from Hertzler and useful information on the web.
Jay M. · Quality Manager · July 18, 2018
Great Records of Operational performance and Tractability.
Pros: Ability to customize Template and Inspection based processes. The ability to create Desktop Graphs and Views
Cons: Depending on how it is deployed, it can accumulate allot of data requiring custom indexing on var char fields and frequent de-fragmentation of those indexed fields.
Paul B. · IT / IS Manager · Automotive · July 13, 2018
Fast notification of issues
Pros: Customer support is great and very user focused. If the software is lacking something that is seen as an improvement they are very quick to include user inhancments.
Cons: Lack of eastern languages such as Japanese and Chinese. This is restricting slightly on a global rollout.
Phillip B. · Engineer · Chemicals · June 28, 2017
Recently spent a day with our rep and it was great to see all the functionality of the Gainseeker suite. He did an amazing job squeezing a 2 day training into 1. Overall Hertzler staff was incredible and welcoming thanks to everyone for a great day of training.
Pros: still relatively new to using the software but it is easy to navigate and build templates that are needed to support production.
Cons: again relatively new to using the software so not real cons
Stephen K. · Sr. Process Engineer/Product Mgr · Automotive · April 12, 2017
When I started to used the program, never thought that will easy to use, is very easy because all system is friendship. The system have many applications where can do many analysis, that part is the most important because support my company. The support is the best team they are one of them support team, always we keep in touch about new version, make changes on the system, etc. for me GS is the best program for analysis, I wanna work for you.
Pros: The automatization
Cons: The analysis via graphics
Jose P. · Improvement coordinator · Food Production · January 24, 2017
I use Gainseeker every day. The programming language is clumsy, but it improved when Python was introduced to the system. The inability to change the visuals on the charting options, causes it to appear dated and clumsy. In an era of mobile phones, web graphics, etc., a clunky graphing output loses many superficial audience members (managers). You need in-house specialists to get traction with the system, which means additional resources. Once that happens, rapid deployment is possible and is only limited by your imagination and resources.
Pros: It has given us a platform to establish a common approach to developing & implementing QA systems that is flexible and accessible, unlike our ERP system which was our prior method.
Cons: Limitations on how to output chart info. (Can't get summaries of DPU charts, only raw data, Limited tools to understand causes of trends in DPU Yield charts, can't select an option to show data on pareto defect charts as a default setting)
Rodney H. · QA Manager · Consumer Goods · January 16, 2017
$7c
Pros: Customizable to a wide range of applications
Cons: Does not work with USB devices well. To the point of using them becomes more of a chore than useful. Example, we have a 4inch digital indicator that uses a USB output cable in order to transmit data rather than a serial RS232 port which is what we use for our resistance meters etc.. Because the software is COM based rather than looking for the plugins and drivers based on the name of the device, every time the computer is rebooted it is a toss of the dice as to whether or not Windows will assign it the same COM port number. There is software out there that can assist with this but in todays environment more and more devices talk using USB 2.0 & 3.0 rather than RS232. That being said most of our devices have both options or use a cable along the lines of a Mitutoyo 10 pin.
Dustin J. · Quality Engineer · Defense & Space · January 13, 2017
We have had several error messages that popped up shortly after implementation, which frustrated several employees. The dashboard data only takes screengrabs, which makes it difficult to send to the team when we have more information than is on the first part of the box
Pros: Very easy to use on front line
Cons: Glitchy
Molly M. · Quality Manager · Plastics · January 13, 2017
Overall pretty easy to use and user-friendly. One of the downfalls of this is when you have the planner wizard you have to add each individual to each standard instead of adding them once to a 'blanket' standard. It is very time-consuming. The charting options are great and easy to work with.
Pros: User-friendly
Cons: Adding a user to the planner wizard must be done one standard at a time
Craig C. · Quality Technician · Automotive · January 13, 2017
This software has been well adopted and is proving very valuable on our continuous improvement journey
Pros: Very intuitive, easy to use, very powerful and customizable.
Cons: Some features would be nice, such as the addition of a quick grouping feature for capability charts by trace field...Report writer can be a little tricky to use but is very powerful
Matt S. · Corporate Quality · Packaging and Containers · January 13, 2017
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