GainSeeker Suite

Pros: The charting wizards do the heavy lifting for you. With a click of your mouse the system looks at your data for process variation and instantly tells points you in the direction of problems in the process, where improvements can be made.

Cons: There isn't anything I don't like. We did a lot of customization in our inspections, which is something that "we" need to get more familar with so we can better support ourselves internally, but they have been great is supporting any fuctionality needs to date.

Pros: We have been able to use the data generated by the softare as trigger points to identify special causes of variation within our process. This helps us to correct problems at a much faster pace. The company has experienced significant cost savings by deploying the software.

Cons: There is a significant amount of work involved in setting up the standards in Gain Seeker.

Pros: GS is completely customizable. It's only limits are what you and your teams limitations on creativity are. It has an easy to use spc suite of tools including OEE, control charts, process capability ratios and indexes, and many others that can be shown for easy interpretation. We use it for all quality metrics, labor assignments, downtime, process improvement logs, and leader standard work. It's versatility, ease of use to drill down, and customizable dashboards are what really set it apart

Cons: Nothing I like least. Looking for the Hertzler team to develop some more data entry tools such as drag and drop. They've been very responsive to requests for improvements/ enhancements for future versions.

Pros: The development team and sales were very helpful and were hands on throughout the process. The develolpment team took the time to show us the code and offered suggestions on ways to configure the system ourselves to save money.

Cons: The ability to seamlessly transfer the program to an Ipad was possible but only allowed for a portion of it to be on the system.

Pros: I appreciate the ability to customize this software to whatever we need it to do. The integrated Python functionality has come in very handy throughout the years to customize the software to what we need it to do.

Cons: At the moment, the offerings around advanced visualizations are not present, but I've been told that it may be coming in the near future.

Pros: - Simple UI - Economical cost - Bug free operation - Great customer support

Cons: - User scalability (many changes require GainSeeker assistance or programming in Python)

Pros: The ongoing support from the staff. We receive undivided attention, we are able to get clear communication on how to solve an issue and willingness to assist.

Cons: This is not applicable to us. We enjoyed everything about this company. The product and the service.

Pros: The Gainseeker software that we use every day is completely custom to our business model. The team at Hertzler built our program from the ground up and gave us everything we needed to get started. I have a team of 40+ operators that have no problem using this system on a daily basis. The technical services group at Hertzler are second to none on fixing any issue that may come up. The operators there take their time to show the primary user all the ends and outs of creating new part numbers or programming in new settings. I have been impressed with everything they have done for me and my company.

Cons: There is a learning curve to the software that can be a struggle to learn from a primary user point of view but the team at Hertzler will help any way they can to ensure their product is up to the customer standard. As stated before the team likes to teach the customer how to get the most out of the program.

Pros: User friendly, good on-line customer support

Cons: I have nothing negative to say about the software.

Pros: The software itself is pretty easy to use once setup. It guides you through checks against standards on our manufacturing lines. Users are easily able to do their standard checks with limited interaction from managers. We run an RDP session on a thin client which cuts down the price for machines on the floor, and overall hardware. We use the backend database to show stats to the plant workers to help them be more efficient and more informed of what they are doing line to line and product to product.

Cons: Setup can be a little confusing and not all options are available right out of the box. Once we dialed in it was good. Tracking down an issue with a standard check can be a little cumbersome if you don't know what your looking for. Normally rely on tech support for these issues.

Pros: We were looking at multiple companies for our new program. GainSeeker gave us the most options and allowed us to customize the system to our needs. The other systems wanted us to fit our needs into their predetermined mold.

Cons: At times it was difficult to get across to our service rep what we were looking to do (when it came to customization) but in the end when we detailed it out (defined what we really wanted and needed) they were able to give us exactly what we wanted.

Pros: It can be customized for each locations specific wants and needs

Cons: Programming and debug can be time consuming

Pros: The precise time at which information is captured is retained. Can be obtained data reports as the necessity...

Cons: It not have the option of language., I like to have the option of Spanish The handling of the package is very unfriendly.

Pros: While there is a lot to like about this software, the ease of use is at the top of our list. It is easy to set up to fit our processes and work flow. The operators find it easy to learn and use. The ease of customization of the interface has been an important part of getting the software implemented and getting the operators comfortable using it. Also, being able to quickly put together desktops & dashboards for the supervisors, managers and technical staff allows us to keep others involved easily.

Cons: Some of the desired customization requires some Python coding. This is not a major issue, however, since there is plenty of support from Hertzler and useful information on the web.

Pros: Ability to customize Template and Inspection based processes. The ability to create Desktop Graphs and Views

Cons: Depending on how it is deployed, it can accumulate allot of data requiring custom indexing on var char fields and frequent de-fragmentation of those indexed fields.

Pros: Customer support is great and very user focused. If the software is lacking something that is seen as an improvement they are very quick to include user inhancments.

Cons: Lack of eastern languages such as Japanese and Chinese. This is restricting slightly on a global rollout.

Pros: still relatively new to using the software but it is easy to navigate and build templates that are needed to support production.

Cons: again relatively new to using the software so not real cons

Pros: The automatization

Cons: The analysis via graphics

Pros: It has given us a platform to establish a common approach to developing & implementing QA systems that is flexible and accessible, unlike our ERP system which was our prior method.

Cons: Limitations on how to output chart info. (Can't get summaries of DPU charts, only raw data, Limited tools to understand causes of trends in DPU Yield charts, can't select an option to show data on pareto defect charts as a default setting)

Pros: Customizable to a wide range of applications

Cons: Does not work with USB devices well. To the point of using them becomes more of a chore than useful. Example, we have a 4inch digital indicator that uses a USB output cable in order to transmit data rather than a serial RS232 port which is what we use for our resistance meters etc.. Because the software is COM based rather than looking for the plugins and drivers based on the name of the device, every time the computer is rebooted it is a toss of the dice as to whether or not Windows will assign it the same COM port number. There is software out there that can assist with this but in todays environment more and more devices talk using USB 2.0 & 3.0 rather than RS232. That being said most of our devices have both options or use a cable along the lines of a Mitutoyo 10 pin.

Pros: Very easy to use on front line

Cons: Glitchy

Pros: User-friendly

Cons: Adding a user to the planner wizard must be done one standard at a time

Pros: Very intuitive, easy to use, very powerful and customizable.

Cons: Some features would be nice, such as the addition of a quick grouping feature for capability charts by trace field...Report writer can be a little tricky to use but is very powerful