Rating
4.8
129 reviews
Starting price
$460
Categories
8
Founded
2006
Employees
27
Top Rated Alerts, Insights and Automation Customizable Platform to improve User Experience, 24x7, real-time, which in turns will lead to better Adoption, Conversion and Retention, and at a fraction of the cost. Strong features (all customizable): Real User Session Recording and User Replay, Behavior Insights, Process Monitoring/Insights and Technology Monitoring/Insights, Proactive Issue Detection (via synthetic and prediction), Automatic Issue Resolution (via automation) and Alerting.
Ad spend / mo
$0
0 paid keywords
Paid visits / mo
0
Organic keywords
52
Organic visits / mo
7
The shared messaging across Product & Digital Analytics Platform advertisers - the validated angles to copy. See the niche →
(129 reviews)
Fantastic! It's helped me a lot in tracking my website, application, user reporting, etc.
Pros: germain APM is a fantastic functional program for gathering application behavior, website traffic, keeping track of user visits, checking console issues, and triggering operations based on user activity. This program can be used to track a user's application runtime activity. I can track - the HTTP post validates calls, user sessions, and time spent on the app, as well as which pages or products they preferred to spend time on before making a purchase.
Cons: Need to improve on the UX area, there are a few front-end tweaks that could improve this tool.
Md Jahan M. · Digital Marketing | Web Development & Design Specialist - Freelance · Internet · April 21, 2022
Pros: software tools that help to debug and maintain the code
Cons: Its good product for easy to use by everyone
Jasdeep S. · Full-Stack Developer · Computer Software · October 31, 2021
| Category | Page | Rank | Placement |
|---|---|---|---|
| Database Monitoring | 1 | 11 | - |
| Server Monitoring | 1 | 20 |
Domain confidence 98%
Pros: This is the first APM tool that I have signed for trial use for my website. Signup was simple and easy. At first go UI looks simple and easy to use. It allowed me to customize as per my priorities/goal/industry etc. There are plenty of wizards /options available to customize as per ones requirement. If tutorials and user guides are provided for a beginner that would be of great help for people like me who really want to use APM tools for growing their business.
Cons: When I first started using it, I thought it will be easy to understand and use ; with help available for the first time users of APM tool. But I couldn't find help/guide for new users. It was very difficult for me to understand and start using this. I am not able to find anything related features for ecommerce website and tools.
Neha G. · Trial version use of germain APM · Information Technology and Services · September 17, 2021
i have great experience in germain APM tools
Pros: German apm user session tracking functionality very useful, i also like features Analytics, Alerts and performance. Integration was so easy in any website.
Cons: Sometimes forget password option on login page is not working properly also for new user it is very difficult to understand apm tools all functionality so we need proper documentation of all functionality.
Kasam P. · software developer · Computer Software · September 16, 2021
Germain is a platform easy to be intimidated by, but at the same time is the best way to properly focus your effort. It will give you easily accessible control over the most important aspects of your business.
Pros: • What I like the most about Germain is its adaptability, it works for any industry; basically, everyone can benefit from it. It doesn’t matter if you are a small or an enormous company, you will be able to take advantage of the effectiveness of the platform. • Germain provides all kinds of tools to personalize your experience, to the point that you will feel that it has been created just for you, you will feel a human touch & interest behind it. It certainly gives you the feeling of having all the solutions in just one place. • The other key point for me is that it will professionally help you identify and fortify your weaknesses. It is an APM platform that goes straight to setting up your goals and assisting you in taking the necessary steps to achieve them.
Cons: $90
Elena Michelle I. · Data Specialist · Marketing and Advertising · July 30, 2021
24/7 performance monitoring.
Pros: Hassle free signup and user experience is commendable. The application is very responsive and navigation to various features is seamless. It felt very easy to navigate and find various options. Integrated well with advanced features. Performance monitoring is one of the key features of this tool, which works smoothly with the help of more than 60 popular plugins that do complete monitoring and analysis. This is completely automated. Awesome dashboard with various performance based metrics and analytics. Also provides easy exportable & user-understandable graphs in the form of a report. complete and easy configuration of the various automation jobs.
Cons: For a first-time users, there can be a bit of a learning curve to understand and configure the cloud.
Arun C. · Associate Tech Lead · Insurance · July 20, 2021
Pros: 1- I don't need to be a programmer to develop a website with built-in purchases. 2- There are promotions in which you get a domain and pre-designed templates. 3- The Pricing is low.
Cons: 1- Only the Blog is free 2- For adding more functions, I might pay through plugins. 3- The templates are limited, can not be customized.
Brenda L. · Virtual Assistant · Management Consulting · July 20, 2021
Pros: It shows you all activity using the chart like User session login, logout and also displays you pages activity which users redirect on those pages. There will I get results in charts format since last few of months to current date. so it helps to reviews well.
Cons: Layout should be better that right now. so user can easily understand it. I think It should require compare functionality to compare 2 user activity or any 2 date comparison or 2 session comparison.
Nikunj P. · Nice platform to justify and monitor your app activity. · Information Services · August 5, 2020
User Experience data of the software is very good, I like Android Device and Android Application for Monitoring. Don't like Directory Monitor Deployment (not that easy to use) and Drupal because Drupal is very old and now days only a few people using Drupal
Pros: I like Android Device and Android Application for Monitoring
Cons: Don't like Directory Monitor Deployment (not that easy to use)
Anonymous User · Sr. QA · Information Technology and Services · July 30, 2020
My overall experience with germain APM was very good and easy to use I will recommend to my colleges.
Pros: 1) Portal is some time show no preview of report but genuinely it is great product that you build. 2) JS EMBED instruction are very simple to integrate in any web application
Cons: 1) Slightly slow in results can be improve
Arvind V. · Manager · Information Services · July 28, 2020
Pros: I liked the ability to view activities in real time, as well as the video mode of user actions on the site. I also liked the ability to integrate the service directly into Microsoft IIS
Cons: The time bar is not fully visible when viewing a user's session. Also it is not clear which Angular is supported.
Ivan K. · ASP.NET Developer/SEO · Hospital & Health Care · July 23, 2020
To analyze website traffic
Pros: 3 things I like - 1. Idea 2. Easy integration to website 3. Replay of User Session feature
Cons: 3 things I didn't like were more technical and I think are already fixed. 1. 500 error on social login, 2.Empty place (was replaced with geomap) 3. Cut timeline
Yervand A. · Founder · Information Technology and Services · July 20, 2020
Pros: Integrating Germain APM into my React app was incredibly simply (though coming from a technical background). After following the straight-forward wizard to set up tracking for my website, I just needed to download a JavaScript file, add it to my source files and add a script tag to my HTML document. Germain APM has many great features. Personally I really liked the user session tracking functionality. I could look at a user session and see a click-by-click view of how users interacted with my application. Really cool, and can see this being very helpful in debugging issues and in getting a granular understanding of how users interact with my site.
Cons: I found the dashboards a little slow to load, and though function quite well could probably be a little more stylish. Outside of that I found no real problems/issues interacting with the product. Integrating this product into your system might be more difficult for non-technical users though. If you’ve a technical resource to integrate that/set it up, you’ll be up and running in no time at all though.
Anonymous User · Software Engineer · Information Technology and Services · July 16, 2020
It has helped me in analytics and errors which were not reproducible. It has helped me in marketing and in conversion of my nurture funnel.
Pros: 1- I liked the whole functionality and replay feature 2- Integration was super easy in Drupal 3- Good information is like IP address and analytics are there on right. It can be helpful in debugging some unreproducible errors and can be also helpful in finding marketing strategies for conversions. 4- It also helped in analyzing user behaviors.
Cons: 1- It will be good if I can see the real user web page in the session replay. 2- Some kind of analytics charting similar to Segment and Amplitude 3- Not sure its there but will like to have more features in API for some custom integration
Ali N. · Independent Drupal Contractor · Information Technology and Services · July 15, 2020
Pros: Real User Session Replay feature is the most impactful, it is relatively easy to use and was integrated easily with very clear instructions from vendor.
Cons: I suggest adding graphs on Real User Session Replay feature to graph common metrics. I understand you can create these but adding few samples will be great.
Gilbert O. · Director and CTO · Information Technology and Services · July 15, 2020
Pros: 1 - Javascript file that contains my app info and deploy if from germainapm to my website
Cons: - User session replay is an excellent work - every technology available in germainapm that will open for any user to put it in his website easy
Anonymous User · Web Developer · Computer Software · July 15, 2020
We can easily market the site/business, it was very helpful.
Pros: It was very easy to track the visitors on your site, their activities on site, geographical location, IP address and we can also monitor it in real time.
Cons: It was slow in the free trial period and status was timed out.
Anonymous User · WordPress Developer · Computer Software · July 15, 2020
I had a pleasure to check this tool on a few websites. Very interesting solution. A replay of user actions is the same as I did, looks amazing, like a video capture of the screen. Should help a lot to people/companies who work with UI/UX and would like to improve their web pages.
Pros: A realistic replay of user actions, looks like a video capture. A lot of info of the client, including browser and OS version, errors in console, and many others
Cons: The dashboard is a little bit slow. Sessions appear in the dashboard after some time, 5-10 minutes
Maksym M. · CEO · Information Technology and Services · July 15, 2020
Pros: It is very cool tool , simple and easy to use
Cons: I congratulate entire team for their success. Good luck !!!
Sridhar M. · Project Manager · Information Technology and Services · July 14, 2020
Pros: - UI quite clear - A lot of integrations option with many services and programming languages - Insights dashboard is very helpful to analyze and find out the potential risk in our system - The pricing system is transparent and simple enough. There is no hidden cost.
Cons: - Lack of tutorial and no onboarding information. We have to guess and try the feature based on our instinct - Although the UI is clear, but it seems a bit outdated. Need to provide a fresh UI to attract new user - Too many options sometimes are not good because the user will confuse which option that suit their needs. Personalization features could be a good improvement, especially you already asked our preference in the survey after registration
M. Arief G. · Product Manager · Information Technology and Services · July 7, 2020
germain APM offers a plethora of monitoring tools for any technology business with support for a very wide tech stack. We used their automated widgets to monitor and analyse our customer facing web apps and its datasources which were all deployed on a cloud. From monitoring usage and performance of our web and mobile apps to identifying bottlenecks in our database queries, it enabled this very easily and rapidly. The setup was quite straightforward with helpful documentation. It took us almost no time from initiating the setup to discovering insights from our web services.
Pros: 1. Availability to support monitoring across a wide spectrum of technology stacks. 2. The overall process of setting up an automated monitoring widget is quite fast. 3. High degree of customisation and control over a monitoring widget.
Cons: 1. The user onboarding can be greatly improved. There should be a proper welcome guide to take user to the homepage or the desired landing page which should be guided(like a guided tour along with short video tutorial links). 2. Automation: After setting up an automation step for e.g. generating a JavaScript Script for Standard HTML application monitoring, the user has no idea what to do after setting up the monitoring. Where would I be able to see the results of this monitoring? A Step-by-Step or Stage wise like setup guide which preserves the current progress and lets user navigate to next steps until the desired journey comes to an end should be made available. 3. UI Color palette - The UI could certainly make use of more colours which would allow better UX.
Anonymous User · Owner · Information Technology and Services · July 1, 2020
Pros: 1) The UI is nice, user friendly, and developed in Reactjs, which is very nice. 2) From the security point of view, it is good as it creates/deactivates sessions properly. 3) It gives a track of all apps that someone has registered, so that is a nice feature.
Cons: 1) Please make it super simple, provide youtube video tutorials, as I found it hard to install. 2) When you send the emails, please prompt too for a good user experience. 3) I tried to change my password by using the option of profile settings, but I was unable to do that as well. Please add that too.
MUHAMMAD ZIA U. · QA Enginner · Information Technology and Services · June 29, 2020
As a Salesforce product owner, Germain APM helps me monitor operations, user sessions, and performance, especially with the behavior analysis feature. It significantly helps me to improve UX and performance troubleshooting. Another good thing is APM offers pre-configured plugins for salesforce, but it will cost a little bit of time since you need to collaborate with Germain APM to attach the plugin into the application. Overall, it is a pretty good monitoring platform for you to give a try.
Pros: It significantly helps me to improve UX and performance troubleshooting.
Cons: Another good thing is APM offers pre-configured plugins for salesforce.
Anonymous User · Technical Consultant · Investment Management · June 28, 2020
Using Germain is life changing. It is a software that will resolves issues in a timely manner. Very efficient and cost effective. Well recommended.
Pros: The fact that Germain APM benefits a lot of essential industries such as Financial Services, Healthcare, Manufacturing, Media, Retail, Telecommunication, and Transportation is such an amazing job of the software. This technological advancement provides 24x7, real-time, deep insights into complex application performance problems to maintain an expected level of service. The Alert and Automate feature for critical occurrences are also a great factor to have Germain which are cost-saving/effective, improve IT ops, software, and hardware performance. I like that it generates and provides smart and actionable insights that help CX, PX, UX, Application Administrators Developer, and Data Scientist to become more innovative to come up with technical and business issues solutions.
Cons: I just hope to expand the services to more industries in the future especially that we are adapting to the "new normal"
Irene D. · Assistant Manager · Health, Wellness and Fitness · June 27, 2020
The UI of the product is little hard to understand for new customers. Sometimes login system takes too much time to response.
Pros: Germain APM have many features. User session tracking feature one of them. It's very advance tracking system that track user's every event in in his application. I like the feature.
Cons: It is a very useful product. I used their user session tracking system and it works great. It can help people to get analytics of the user session events in the application.
Mohammad W. · Web Developer · Information Technology and Services · June 27, 2020
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| Website Monitoring | 1 | 21 | - |
| Application Performance Management | 1 | 22 | Shortlist |
| Network Monitoring | 1 | 23 | - |
| Web Analytics | 2 | 15 | - |
| Business Intelligence | 2 | 20 | - |
| Reporting | 2 | 50 | - |