Appointy

Pros: The ease of customers being able to set up appointments with my business.

Cons: I like everything about Appointy ! I wouldn’t change a thing.

Pros: The product was fairly easy to set up. It offers a good user experience to set and manage appointments. Some of my clients used this system, so I acted as the administrator. Most of these clients were satisfied.

Cons: Some other competitors offered more integrated services. The integration with WordPress could have been a little more seamless, though it wasn't bad.

Pros: Easy to schedule and versatile to our needs.

Cons: Nothing much, but it can lag sometimes depending.

Pros: The ease of use for admins and clients. Easy on - boarding. Pricing is excellent and the support is superb.

Cons: It is excellent but not flashy...and I need some "flashiness" for my demographic.

Pros: Support is SO responsive and knowledgable and the product is very rich in features

Cons: It is not easy to figure out on your own as it's not super intuitive BUT it is very powerful and support is there to help you - truly like a white glove service.

Pros: The support team is so quick to respond, and they are easily able to point us in the right direction.

Cons: A bit sluggish when navigating via web browser

Pros: I love how the interface of Appointy is user friendly, it doesn't require one to be a tech suvvy.

Cons: I do not like how some of the best features of Appointy are expensive.

Pros: For companies wishing to manage their appointments effectively, Appointy offers a variety of advantages. First of all, it's simple to navigate and set up because to its user-friendly layout. The software offers a number of customisation possibilities, enabling companies to brand their booking system to fit their needs. Automated reminders, online payments, and real-time availability are just a few of Appointy's extensive feature sets that improve client satisfaction and lower no-show rates. The platform is appropriate for businesses of all sizes because it supports numerous locations and staff members. Additionally, Appointy's customer service is attentive and supportive, guaranteeing a positive user experience.

Cons: The restricted alternatives for Appointy's software integration are a negative. It lacks more thorough integrations with CRM or marketing tools, although it does provide basic integrations with well-known systems like Google Calendar and Outlook. The pricing structure should also be taken into account because it might not be economical for small enterprises with loose appointment requirements. Finally, although though the software allows for customization, some customers could find that the design and branding possibilities are a little restricted, especially if they have certain design preferences.

Pros: The software is clean and easy to use. The service from the customer support is even better, they walk you through any questions that you may have. I have never contacted them where they couldn't immediately assist. Thank you for being there for help!!

Cons: It's definitely on the high end of softwares but you get what you pay for. If I pay for a cheaper software, I wouldn't get all of the services that I get with this one.

Pros: My team and I are stressful to manage huge event and crowd. There's multiple date need to be set up and customized. Tight with the dateline, we were so panicked till we found out about them. I must say that I AM SUPER SUPER GRATEFUL. The app is so friendly and easy for my customers. Another thing that made me wont go to any other app is their Support team is the best that i ever liaised. They're very attentive to all my questions, they helped to customize it, i felt that i have another colleague next to me who helped me till all my job done. To [SENSITIVE CONTENT], please reward your team member, [SENSITIVE CONTENT] and others, afraid i might miss their names. Thank you so much! and you guys would grow in this industry

Cons: the booking appointment page would highlight the available slot more obvious, so easy for customer to refer

Pros: it increases productivity and helps us create growth in our company. It allows us to schedule appointments for our meetings and create reminders through messages and emails. It offers us a calendar so that people can see the availability of each date. It provides us with functions to make online payments.

Cons: There are no features that need improvement, it really hasn't provided a great ability to manage all our online appointments and payments. we can improve productivity by eliminating absences and creating a better workflow.

Pros: Scheduling was fairly straight forward.

Cons: Creating an invoice for an appointment was tedious.

Pros: I was able to use it for a class booking business. The Design is totally beautiful, I was Able to restrict client account booking as per validity period of class registrations, Cancellation and Rescheduling is amazing, Easy client sign up form. Reminder emails

Cons: Inadequate Reporting Lack of an Android /IOS App for my customers to log into were my major issues

Pros: 2 years ago was easy to use. Still affordable. 2 years ago was supported and had good customer service

Cons: I have been with Apponity for years. I am now leaving. The reason for my departure is complete inability to work on mobile. iOS app and mobile browser nowadays never work properly. Never is a strong word but it is really never. Mobile app and mobile browser options are limited. Parts and pieces are not functioning after each iOs update. This only indicates that the software is no longer supported in a timely manner by the parent company in Singapore. I can only use my Desktop. Nowadays it is a big drawback for any functioning business. I contacted Appointy multiple times and "we are working on the app" is the only answer. I am leaving although I will lose history of hundreds of clients . The system allows to export only addresses and names and none of the past appointments. Very inconvenient but I have no other choice.

Pros: the ease of this software it user friendly.

Cons: thr cost of itwasnt the best compared to others

Pros: I love how the Appointy support team, in particular, a lady called [SENSITIVE CONTENT HIDDEN]. She was very helpful and did everything in a span of seconds. Your support team is very reliable and Appointy in general has made life very simple. Thanks guys!

Cons: I struggled a bit trying to make changes to the account but the support team did it in a few mins.

Pros: Good integrations and API, lots of booking customization features were included that helped customers and staff alike. Google Calendar sync worked perfectly well and made it easy for staff to block time without logging in.

Cons: The 5 staff limit for $49.99 month was simply too expensive for our taste. We also had issues with the API also provide to be difficult to maintain with a developer. I see they've since added Zapier which might help with that extra cost.

Pros: The flexibility of configuration to suit business needs are very good. It has a good range of features but the most appealing is the Live help and the outstanding level of customer support even during the free trial as all questions are answered and you are sent direct links to the relevant support material.

Cons: One or two small areas could benefit from additional customization such as gift certificate emails need to be slightly better design. Code needs to be bigger than the price you paid.

Pros: The ability to limit the number of attendees to maintain "physical distancing" due to the COVID-19 pandemic. The app keeps track of the reservations.

Cons: Occasional glitch in the reservation system.

Pros: I like Appointy because it take the worry out of scheduling students for tutoring sessions and it's easy for parents to use. This product helps to ensure we are not overbooked which is very important due restrictions with social distancing. The software also gives us the flexibility to cancel and reschedule sessions with ease. One other thing I really like is being able to control how many sessions parents can schedule each week.

Cons: The thing I like least about the software is that it is not user friendly when trying to set up additional seats on the administrative side.

Pros: - There’s a free version, no need to be pressured into upgrading. - A team of software developers who helps customize the widgets on your website - easy to use platforms and also there’s an app on the App Store to use. - I love the interventions with multiple platforms like google analytics, add a book now on Instagram and especially a schedule directly on google business. - I also love to automate my daily tasks and Appointy can connect to zapper, in helping me doing so. I completely recommend Appointy

Cons: It would be nice if they added a little description when hovering on the infos Or options in the settings.

Pros: The best thing is the customer service. I have never in my life been more please with a live-chat service than I have with Appointy. Our questions are often convoluted, sometimes obscure, and even on occasion have the answers in plain sight. The people they have doing tech support for their product are THE reason I wouldn't consider anything else. There is no robo-answer, and the people are genuinely interested in helping me find my solution. This sounds totally crazy, but I almost LIKE when something breaks because I get to interact with these guys! Shoutouts to [SENSITIVE CONTENT HIDDEN] in-particular!

Cons: Some of the default views (admin side) don't make sense. Example: moving to the calendar and I only see the next 3 hours? Default should be a week. And honestly, I think I can probably change that. Wait!!! I get to go talk to the support guys again! Other than that, the customization to make it look more like a whitebox product is a little lackluster.