Mend

Pros: I like the ability to test your connection/audio/video prior to visit. The informational videos while waiting on your provider. Allows you to connect remotely when you can't physically be at appointments.

Cons: Could be user error but it doesn't connect correctly for me in microsoft edge so I have to connect using google chrome. Not a huge deal just an issue I encountered one day when I tried to connect from outside of google chrome.

Pros: Very personable and such a great experience for an online call

Cons: Nothing at this time that I did not like

Pros: Easy to connect. My doctor [sensitive content hidden]) is a great doctor. That helps with the entire experience.

Cons: Some of the commercials and the stupid fact that you have to leave lengthy reviews.

Pros: Very knowledgeable. Explained throughly and in simple terms that i could understand.

Cons: No cons to write. I have a good experience

Pros: It’s easy to use and it helps for when I can’t come in.

Cons: Sometimes the connection can be a kitty spotty.

Pros: Very informative. I awas able to get all questions answered. Provider was very knowledgeable and patient.

Cons: There's nothing like in person, in my opinion. So It does have a different feel, but it does work great with a busy schedule.

Pros: My therapist is wonderful! She’s caring and a great listener.

Cons: Everything has worked so well, the video and sound is fine, the link always works right away. I only feel that having a short text or note to take away would be a helpful addition.

Pros: User friendly and easy to use. Very convenient.

Cons: Nothing. I don’t really have any cons to note.

Pros: Feeling the personal touch with my provider and being able to laugh, maybe even cry if needed

Cons: I don’t really have any concerns about this platform

Pros: Mend is a wonderful online method to attend medical appointments for those who lack transportation, are out of town, or have any type of disability. I wouldn't be able to attend my mental health appointments without Mend.

Cons: I've been using Mend to attend my weekly therapy appointments for 4 years and I have no complaints so far.

Pros: Very thoughtful and thorough questions on health topic

Cons: No dislikes, met my schedule and requirements

Pros: The doctor was fantastic..very through and caring!

Cons: Nothing! I appreciate that I was allowed to do online versus house call as I have 2 yaooy dogs!

Pros: The nurse practitioner was knowledgeable and helpful.

Cons: Our connection was slow and cut out at times, but I don't think that is a Mend issue.

Pros: The way she explained everything on that my ct scan

Cons: Nothing she explained everything clearly

Pros: she explanation everything about my meds. she showed that she knew what she was talking about.

Cons: everything was good. she was very knowledgeable

Pros: [sensitive content hidden] was excellent!!! She was very thorough.

Cons: No cons and I think it is a wonderful program.

Pros: Accessibility and being able to see my provider whenever, especially when working a full time job.

Cons: Nothing at all i would change on this platform

Pros: Simplified communication with the provider.

Cons: Small images on screen may impair nonverbal communication.

Pros: Quick and easy, sweet staff, and interesting TED Talks while you wait.

Cons: The connection bars making you think the videocall won’t work when it ends up working.

Pros: Very nice and informative about my illness

Cons: N/A nothing least like very informative about the visit

Pros: It's fast, easy, efficient. I feel like it's a good thing for people who don't need to or cannot make a hospital visit.

Cons: No problems at all. No cons for me about mend.

Pros: The provider was very helpful and communicated very well.

Cons: I enjoyed my Mend appt. There is nothing to report.