Verizon Connect

Pros: The platform is strong when it comes to features and functionality, especially for businesses that need detailed fleet tracking and data. It offers tools like GPS tracking, route optimization, and driver performance monitoring, which can really help companies improve efficiency and reduce costs.

Cons: While the features are strong, these issues with support, contracts, and usability are the main things I liked least.

Pros: I love Verizon connect. I have been with Verizon personally for over 5 years and they are a great company!

Cons: I love Verizon connect. I have been with Verizon personally for over 5 years and i can say that there is nothing that I dislike about it.

Pros: NOTHING.WE COULDNT GET THE TRACKERS TO WORK EVEN WITH THEIR OWN TECH SUPPORT TRYING TO GET THEM READY

Cons: TRACKERS WOULDNT WORK. WOULD NOT CONNECT TO SATELITE TO TRACK VEHICLES. THEN THEY WOULDNT CANCEL THE CONTRACT

Pros: I liked the ease of tracking vehicles. The main screen made it super easy to track a vehicle's route.

Cons: Overall, Verizon Connect was more expensive than other companies'. Support became a huge issue as well.

Pros: Overall it does the job and its easy to use. Helps with Verizon basic tasks. Its very used at the beginnings.

Cons: Its not very handy for meetings or upper level tasks that need improved systems. Tracking is also a little dated

Pros: Verizon Connect has given me real peace of mind when it comes to managing vehicles and people in the field. I can see where assets are in real time, track routes, and quickly understand what’s actually happening day to day instead of guessing. The reporting is detailed and makes it easier to hold drivers accountable while also improving efficiency and safety. I appreciate how reliable the GPS tracking is and how much control it gives me over operations without needing constant check-ins.

Cons: The biggest challenge for me has been the learning curve and overall complexity of the platform. There are a lot of features, which is great in theory, but it can feel overwhelming and not always intuitive at first. Some reports take time to customize, and I’ve found that making small changes isn’t always as quick as I’d like. Pricing can also feel high, especially for smaller teams, and customer support responses can be inconsistent depending on the issue.

Pros: VEHICLE MANAGEMENT, TRACKING, COST. THE TRACKING AND VIDEO ARE GREAT AND CUSTOMER SUPPORT IS VERY HELPFUL

Cons: SOME TIME THE VIDEO WILL LAG. THE CHARGES A EXTRA FEE FOR USING FEATURES BUT OTHER THAN THAT EVERYTHING IS GREAT.

Pros: I loved the fact that it has advanced GPS fleet tracking software so you can basically find whoever or whatever business you are looking for while you are travaeling.

Cons: I wanted to try to use the software just for myself but the company wouldnt allow it because you have to have a unit of 5 or more to use the software.

Pros: I like that Verizon Connect is so easy for the user and gives accurate, real-time tracking. It also focuses on safety.

Cons: If you start out with Verizon connect it can feel overwhelming at the start but once you work with it you realize it’s not so complex.

Pros: Ease of use with the desktop version combined with the app allows us to track assets. It also integrates directly with TruckerTools and TruckBase

Cons: The app is sometimes glitchy and does not show all changes made in the desktop. This can lead to confusion

Pros: easy to use, able to keep up with everyone clocking in and out, the price is very affordable for small company, the fleet part is great, dispatching is easy

Cons: Verizon Connect did have a few glitches here and there. They could do better updates so it could perform better.

Pros: I like how Verizon Connect lets me watch trucks move in real time and match loads to drivers quickly so I can keep customers informed and avoid messy back-and-forth calls.

Cons: What bugs me is when the mobile app lags or drops a driver; during the tight pickup window, even the shortest delay makes planning more stressful than it needs to be.

Pros: ​Il punto di forza innegabile di Verizon Connect è la sua tecnologia GPS e telematica all'avanguardia. La piattaforma offre un tracciamento in tempo quasi reale che si aggiorna rapidamente, fornendo ai fleet manager una visibilità senza pari su dove si trova ogni veicolo e attrezzatura.

Cons: Verizon Connect è una soluzione premium e la sua complessità (e il relativo costo) può essere eccessiva per le piccolissime imprese.

Pros: Nothing

Cons: Poor customer support: difficulty in getting support, long wait times for problem resolution and a lack of follow-through. Hardware and software issues: unreliable hardware, persistent glitches, and slow performance. Difficult contracts: frustration with rigid and inflexible contracts, automatic renewals, and challenges in canceling services. They ignored us until after the auto renewal!!!!

Pros: only pro might be they do have a good computer cloud base program. easy to see tracking assets when they sometimes check in.

Cons: we have 14 asset trackers on semi trailers. have been trying to get this to work for 2 years now. But their trackers stop working at about 20% per month. They just dont read anymore. talk with customer service and go thru the trouble shoot procedure and then they send a new one., in which you have a 50% chance of that one working. and they just keep charging you every month if it works or not.

Pros: I liked how easy it was to set up. The online program itself is very easy to use and tracking is very simple to see.

Cons: The installation was a bit harder than the salesman said. We ended up having to pay to have it installed.

Pros: It was cost effective in the beginning, and years ago they had a live account rep you could reach to go over issues. Everything is outsourced & call centers now. Good luck finding anyone at this company that cares enough to follow through with requests

Cons: Customer Service, billing, troubleshooting, any time you had to deal with people. Easy to outgrow. You get what you pay for. Customer service is THE WORST!

Pros: Verizon, connect is great. I love verizon, all in all great service, little pricey, but great, honestly.

Cons: Truthfully, Verizon connect is great other than I despise Verizon pricing and the prices Are too high.

Pros: Dash Cams are so so. The only time they record is when there has been an infraction. Other than that you can't access a live view.

Cons: Customer service sucks and they wasted half my day on the phone by wasting my time. They will talk a few minutes and then place you on hold. When you want straight out answers they give you the run around and don't answer the questions directly. I called months ago to have the contract terminated and told them I would not be renewing it after my time was expired. They auto renewed it without my consent. Now they are telling me that they have no record of me calling to cancel but yet they sent me a return label to return the equipment. Now they want to charge me $1,200 for early termination fee because they claimed that I re signed a new contract which is a lie. I had no intentions of renewing and they knew it.

Pros: We love the real time GPS tracking its a very useful tool. No downtimes so far and its been very user friendly .I'm not that tech savvy so that i need all the help that I can get.

Cons: My distracted driving tool alerts sometimes when I'm not actually distracted .I don't really have any complaints about the Verizon connect.

Pros: Their reports are detailed and easy to run. Connection to vehicle is great because the device is hardwired into the unit.

Cons: Their pricing is a little high. The years required for thte contract is a lot. Also when you order more equipment it starts a new contract.

Pros: Verizon connect works great for tracking all of our stuff. It’s great for letting the team see everything in the inventory.

Cons: Sometimes it’s a little bit clunky of software. It’s user interface can be a little hard to work through at points.