Kickserv

Pros: How each part of kickserv works together without much issues.

Cons: The way services and items is set up. That could have been a lot better. If you search up something you should have been able to tick witch items to add so you don't need to search up 10 times for the same thing to add 10 similar items.

Pros: This product is very light and not cumbersome like many others.

Cons: The concept of jobs and tasks is confusing for new users.

Pros: Kickserv is great for organization of my business needs and user friendly. I like that my data is safe and what I want to share with employees and customers I can easily do.

Cons: I'd like it to have a section for inventory and correct numbers with multiple items and tax.

Pros: I love that they are consistent and available. I also like how they set up the calendar. Very attentive when you contact them, especially Abe.

Cons: I really dislike problems with signing in - which occur fairly regularly.

Pros: When I started use everything doing well but every implementation they did is a disaster for clients.

Cons: The error persists! They made a huge change without notifying us.

Pros: Its intuitive and easy to get started on. The help from customer service was positive as well

Cons: Visually its lacking a bit, sometimes thats okay but compared to how other scheduling and PM tools look, it lacks the luster.

Pros: the two boys down is Texas that are tech service for my area. Know there craft, personable. This makes me feal like I'm dealing with a small town mom and pop shop and that keeps me as a customer, Should you guys remove or change people like this. Please let me know and I will kindly take my buisness to an othere venue. thanks Oh and the product is resonable.

Cons: acount search engine should have search by name, address, type jobs performed, and to account for misspelling. and flat rate billing or contract billing, that will auto adjust for taxes.

Pros: how simple it works

Cons: the step by step task oiption for workflow

Pros: The customer service department always goes above and beyond

Cons: Like everything about Kickserv. There are no cons.

Pros: How easily you can look up your customer, whether by account number, last name, address. You cant go wrong.

Cons: At this point I have not come across any snags, and when I do I use the HELP button which is great.

Pros: Kickserv is an amazing tool for to connect the office and techs out in the field. There is a place to keep notes, photos and files.

Cons: I would like to see the app let you change a job into on opportunity.

Pros: I like the ease it is to schedule and move scheduled jobs.

Cons: It is not easy to take a job from the completed status to unscheduled.

Pros: Easy navigation. The customer service team is great.

Cons: No complaints. Been with the company 4 years.

Pros: I have used other service industry apps and Kickserv is by far the most user-friendly, feature packed app I have found. I hate paperwork and this app makes it basically paperless. Bravo! I would whole heartedly recommend this app to any business in the service industry.

Cons: The app is all server-side, so accessing any data is 100% reliant on having an internet connection. It would be helpful if the data were synced and also kept user-side.

Pros: It works perfectly for my business. It is simple and easy to use, and the customer support is excellent.

Cons: The reporting function is not intuitive at all. The filter section is very difficult to use, mainly because the values and formats the last field are based on the way KS is designed, and there is no way to know what they are.

Pros: We love the convience of Kickserv! We love the digital billing, saves us paper, as well as the time tracking for our employees.

Cons: Using the phone system is fairly difficult and laggy. It doesnt have all the fewatures when compared to using on a comptuer, but it does the job.

Pros: Efficient with contact info and large database.

Cons: A lot to figure out, with so many tools really got lost in the software.

Pros: I like the ease and convenience of the software. It is very user friendly.

Cons: No complaints. We have used the company now 6 years.

Pros: Easy to use user friendly, easy to navigate

Cons: I don't like the notification feature being inaccurate with times. Sometimes it's good other times it's way off

Pros: The features that are most important are the maps to better route the techs, its simple, and i hardly ever have any issues.

Cons: there is nothing that i dont like about it.

Pros: I really enjoy being able to review our customer base, & the ease of billing/payment before we leave.

Cons: The reports could be more user friendly. It's not always the easiest to decifer how I can get just a P/L number for the jobs entered.

Pros: It's very easy to use. The pricing was is great for a company just starting up.

Cons: There are some features specific I wish were available.

Pros: Ease of notifying clients and techs of jobs scheduled.

Cons: There isnt anything that is disliked about Kickserv.