Rating
4.4
387 reviews
Starting price
$19
Flat Rate
Categories
27
Founded
2006
Employees
6
Funding
1.2M
Seed
Kickserv helps small businesses in construction, electrical, and facilities services manage field operations. You get tools for contact management, time tracking, and expense tracking. The interface is easy to use, and scheduling is smooth. Challenges include a lack of reporting flexibility and inconsistent mobile app performance. To maintain service quality, Kickserv recently added the Job Worklist feature.
Ad spend / mo
$713
3 paid keywords
Paid visits / mo
136
Organic keywords
2,171
Organic visits / mo
3,641
Authority
31
1,232 ref domains
Creatives run
34
as NORMAN'S DOJO, INC.
Active now
15
last 14 days
Advertising since
Aug 2023
2.5+ yrs running
Last seen
today
still active
The shared messaging across Field Service Management Software advertisers - the validated angles to copy. See the niche →
(387 reviews)
It has all but extinguished the need for constantly telling people to let me in their homes for the dogs. I estimate I save about 40 hours a month on the mundane admin tasks, it’s immensely relieving. The quoting system enables the customers to choose bundles, so I do not spend all day explaining everything.
Pros: Automated “on my way” texts are fine since I do not have to communicate with clients as much. I was amazed that the client hub did not crash when one of the clients made a payment for a $49 Virtual Quote today.
Cons: I do not understand why I have to create an entire quote just to utilize a template for a very simple invoice. The snow routing is completely unworkable at 1am when I just need the guys to have a simple list of tasks to complete and not some type of route optimization.
Saul L. · Co-Chief Executive Officer · Information Technology and Services · March 24, 2026
Very Positive. We have been using product for 6 years. Has improved overtime. My whole company uses the product. Field service people track time on it.
Pros: Covers most aspects of running a Service Business. We use it to schedule manpower, Sales, Accounts receivable. Very responsive if there is an issue. Very easy to use. Good value for cost.
Cons: Needs better though out permissions. Specifically in their mobile app. Needs to track expenses better. Needs to have more active development cycle. Calendar and other such management functions should have better filtering
| Category | Page | Rank | Placement |
|---|---|---|---|
| Computer Repair Shop | 1 | 1 | Ad |
Domain confidence 98%
| Keyword they bid on | CPC | Pos | % budget | Landing page |
|---|
| kick serve | $4.56 | 1 | 48.0% | www.kickserv.com/ |
| kickserve | $4.56 | 1 | 26.1% | www.kickserv.com/ |
| kickserv | $9.29 | 2 | 25.9% | www.kickserv.com/ |
Kickserv
All-in-One Service Software — Solution for scheduling, dispatch, customer tracking, estimates, invoicing, and payments. Top‑rated field service software for small teams. Easy to start—no contract. Take a tour. Job Management.
https://www.kickserv.com
Kickserve
Get Started with a Free Trial — Assign jobs, route techs and track status with GPS check‑ins and dispatching features. Kickserv: Top-rated field service software for small businesses. Sign up for free today. Customer Tracking.
https://www.kickserv.com
Kickserve
Get Paid Faster — Collect cash quicker and reduce time spent on back-office accounting. Learn more. Send estimates, capture signatures and schedule jobs in one click. Sign up for free today. Invoicing. Scheduling.
https://www.kickserv.com
Thomas H. · CEO · Construction · August 16, 2025
Overall Experience with Kickserv is good.
Pros: How each part of kickserv works together without much issues.
Cons: The way services and items is set up. That could have been a lot better. If you search up something you should have been able to tick witch items to add so you don't need to search up 10 times for the same thing to add 10 similar items.
Patrick W. · Director · Facilities Services · January 16, 2025
You are getting more benefits for the cost of service you are paying.
Pros: This product is very light and not cumbersome like many others.
Cons: The concept of jobs and tasks is confusing for new users.
Andy B. · Field Technician · Business Supplies and Equipment · January 15, 2025
Overall Kickserv has been able to do everything I need and would recommend to new and existing businesses alike.
Pros: Kickserv is great for organization of my business needs and user friendly. I like that my data is safe and what I want to share with employees and customers I can easily do.
Cons: I'd like it to have a section for inventory and correct numbers with multiple items and tax.
Julio G. · Owner · Computer Hardware · January 14, 2025
We have used them for years in our Property Management business. Very useful and reliable calendar system
Pros: I love that they are consistent and available. I also like how they set up the calendar. Very attentive when you contact them, especially Abe.
Cons: I really dislike problems with signing in - which occur fairly regularly.
Joan P. · Cleaning · Real Estate · November 27, 2024
They made a huge change without notifying us, without offering training on the changes, we have 42 subcontractors and more than 300 regular customers who are being impacted by the big mess you are causing. We report this anyone fix this error, we waiting for 3 days and nothing. The customers of the day are showing up the day before, I have 42 people works with me calling me lost and nothing has been resolved so far. I can't wait for this, with 1 day of delay in payment you start removing functionalities from the system and there are 3 days of this horrible delivery service with the new system and no response.
Pros: When I started use everything doing well but every implementation they did is a disaster for clients.
Cons: The error persists! They made a huge change without notifying us.
Anna M. · Founder · Facilities Services · November 23, 2024
OVerall good, I'm happy to work through Kickserv and getting important data out of kickserv, that has been the best part about it.
Pros: Its intuitive and easy to get started on. The help from customer service was positive as well
Cons: Visually its lacking a bit, sometimes thats okay but compared to how other scheduling and PM tools look, it lacks the luster.
Manuel L. · Marketing Manager · Environmental Services · November 22, 2024
when I call in with a problem, they answer, if the techs dont know something they will get back to you and they do. the platform is reliable and resonably user friendly.
Pros: the two boys down is Texas that are tech service for my area. Know there craft, personable. This makes me feal like I'm dealing with a small town mom and pop shop and that keeps me as a customer, Should you guys remove or change people like this. Please let me know and I will kindly take my buisness to an othere venue. thanks Oh and the product is resonable.
Cons: acount search engine should have search by name, address, type jobs performed, and to account for misspelling. and flat rate billing or contract billing, that will auto adjust for taxes.
Steven M. · owner operator · Construction · November 22, 2024
really good but I do have problems with taxes matching write with quickbooks
Pros: how simple it works
Cons: the step by step task oiption for workflow
Devin D. · owner · Electrical/Electronic Manufacturing · November 22, 2024
Extremely favorable experiences for the past five years.
Pros: The customer service department always goes above and beyond
Cons: Like everything about Kickserv. There are no cons.
Michele M. · Accountant · Printing · November 22, 2024
It has been great; KS doesn't let you proceed when adding customers in if something important is missing, which is excellent.
Pros: How easily you can look up your customer, whether by account number, last name, address. You cant go wrong.
Cons: At this point I have not come across any snags, and when I do I use the HELP button which is great.
Beatriz T. · Customer Fulfillment Specialist · Electrical/Electronic Manufacturing · November 22, 2024
I love it, makes communication simple and effective
Pros: Kickserv is an amazing tool for to connect the office and techs out in the field. There is a place to keep notes, photos and files.
Cons: I would like to see the app let you change a job into on opportunity.
Jennifer D. · Business Office Manager · Consumer Services · November 21, 2024
It is a very handy program that is improving at an impress pace.
Pros: I like the ease it is to schedule and move scheduled jobs.
Cons: It is not easy to take a job from the completed status to unscheduled.
Jesus H. · Account Manager · Facilities Services · November 21, 2024
Amazing! When I have questions they are always answered in a timely manner
Pros: Easy navigation. The customer service team is great.
Cons: No complaints. Been with the company 4 years.
Tarsha Y. · Admin · Hospitality · September 27, 2024
I have had only one technical problem with Kickserv and the issue was caused not by Kickserv, but by an Android update on an a specific phone. The day I reported the issue I received a telephone call from an English speaking representative in the United States to gather more information. The problem was resolved within 48 hours and I received a follow-up telephone call from the same representative to insure the issue was resolved. Kudos!
Pros: I have used other service industry apps and Kickserv is by far the most user-friendly, feature packed app I have found. I hate paperwork and this app makes it basically paperless. Bravo! I would whole heartedly recommend this app to any business in the service industry.
Cons: The app is all server-side, so accessing any data is 100% reliant on having an internet connection. It would be helpful if the data were synced and also kept user-side.
MARTIN F. · Owner and Technician · Construction · September 27, 2024
All in all, I'm happy with this system. When I run into issues, I am confident that I can get it resolved quickly.
Pros: It works perfectly for my business. It is simple and easy to use, and the customer support is excellent.
Cons: The reporting function is not intuitive at all. The filter section is very difficult to use, mainly because the values and formats the last field are based on the way KS is designed, and there is no way to know what they are.
Dana R. · Owner · Construction · September 24, 2024
We have been using Kickserv since 2012, overall we havent hads any problems with it. Kickserv is convient, essential for your business, easy to use, beneficial, efficent and the customner support team is amazing. The design team has also reahed out to us and we love giving our feedback, espically since we are one of Kickserv's 1st customers.
Pros: We love the convience of Kickserv! We love the digital billing, saves us paper, as well as the time tracking for our employees.
Cons: Using the phone system is fairly difficult and laggy. It doesnt have all the fewatures when compared to using on a comptuer, but it does the job.
Sarena S. · Office Manager · Electrical/Electronic Manufacturing · July 22, 2024
Pros: Efficient with contact info and large database.
Cons: A lot to figure out, with so many tools really got lost in the software.
Matt H. · Business owner · Arts and Crafts · March 28, 2024
Pros: I like the ease and convenience of the software. It is very user friendly.
Cons: No complaints. We have used the company now 6 years.
Ron C. · Owner · Oil & Energy · November 20, 2023
Everything has been smooth. We are happy that we chose this product for our business.
Pros: Easy to use user friendly, easy to navigate
Cons: I don't like the notification feature being inaccurate with times. Sometimes it's good other times it's way off
Eric B. · Owner Operator · Public Safety · October 23, 2023
It has been a great experience.
Pros: The features that are most important are the maps to better route the techs, its simple, and i hardly ever have any issues.
Cons: there is nothing that i dont like about it.
Erica B. · office · Hospitality · October 20, 2023
We've enjoyed it, & it's made us more profitable
Pros: I really enjoy being able to review our customer base, & the ease of billing/payment before we leave.
Cons: The reports could be more user friendly. It's not always the easiest to decifer how I can get just a P/L number for the jobs entered.
Heath J. · President · Electrical/Electronic Manufacturing · October 16, 2023
Have had a positive experience overall with kickserv. Wish it was more customizable but still able to accomplish without
Pros: It's very easy to use. The pricing was is great for a company just starting up.
Cons: There are some features specific I wish were available.
Jeff W. · Owner · Utilities · October 10, 2023
Use it daily, main platform used and easy to send invoices to Quickbooks.
Pros: Ease of notifying clients and techs of jobs scheduled.
Cons: There isnt anything that is disliked about Kickserv.
samuel l. · Repair manager · Consumer Services · October 6, 2023
| 1 |
| 3 |
- |
| Security System Installer | 1 | 5 | - |
| Garage Door | 1 | 6 | Shortlist |
| Locksmith | 1 | 6 | - |
| Pest Control | 1 | 6 | - |
| Janitorial | 1 | 7 | Shortlist |
| Maid Service | 1 | 7 | Shortlist |
| Pool Service | 1 | 7 | Shortlist |
| Electrical Contractor | 1 | 8 | AdShortlist |
| Handyman | 1 | 8 | - |
| Arborist | 1 | 9 | - |
| Carpet Cleaning | 1 | 9 | - |
| Landscape | 1 | 9 | Shortlist |
| Lawn Care | 1 | 9 | - |
| Roofing | 1 | 16 | Shortlist |
| Service Dispatch | 1 | 16 | Shortlist |
| Plumbing | 1 | 17 | Shortlist |
| Preventive Maintenance | 1 | 19 | - |
| HVAC | 1 | 22 | Shortlist |
| Field Service Management | 2 | 5 | Shortlist |
| Business Management | 2 | 12 | - |
| Appointment Scheduling | 2 | 22 | - |
| Employee Scheduling | 2 | 23 | - |
| Calendar | 2 | 26 | - |
| CRM | 2 | 34 | - |
| Scheduling | 3 | 6 | - |