RecDesk

Pros: Ease of use, learning the program was intuitive and efficient, easy to realize and correct user mistakes. The support I've needed was quick and solved the issues.

Cons: That I'm the only administrator. I wish that I had more staff that I can assign to the program. I have not had any issues with RecDesk.

Pros: Simplicity for the entire staff to learn and helpfulness of the staff!

Cons: Getting PCI compliant with Clover Connect

Pros: It was easy to access and set up an account

Cons: It was difficult to find some of the activities or programs because they were not in order by date and the registration fee was not on recdesk when I first registered my grandson.

Pros: I like how easy RecDesk is to use and understand. The support team does a great job of providing training videos and answering questions quickly.

Cons: I do not like that for every transaction, users need to create an account to register for a program or reserve a site. Some community members find it to be a hassle, but it is easy to make an account.

Pros: We like the simplicity use cases of RecDesk on the Admin Side

Cons: Community Side, there's a little too much going on; We wish that their was a community member training that we can give to parents; - Not having Discount Codes; and forcing organizations to put Fees online even if people have scholarships - No true Scholarship features (and we have to create workarounds) it would be nice if we put them in a scholarship everything we select would automatically fix or adjust pricing - Administrative Burdens: A lot of things in RecDesk can not be customized to the organization's needs, and we wish that we got to sit down with one of the Software developers and let them know our needs as an organization.

Pros: The simplicity of the software and it is easy to use

Cons: Sometimes I forget how to do things but otherwise the software is user friendly

Pros: Ease of using and able to navigate the site

Cons: There is nothing I disliked about Rec Desk

Pros: It is very user friendly for an older demographic

Cons: time consuming entering information for programs

Pros: When I am using recDecks I love how organized all of the tabs are.

Cons: There aren't enough short cuts. I also would like an easier process to give credits to accounts.

Pros: Anytime I need support. Someone answers me quickly.

Cons: I wish I had more control over the administrative side of widgets

Pros: I love how easy it is to keep track of memberships, members and programs!

Cons: I would like to have a discount option in the POS feature. It would also be nice to be able to pick and choose staff permissions (a la carte style)

Pros: The ability to reach more customers and the ease of organizing programs.

Cons: The reporting options are limited for some of our needs.

Pros: Rec Desk provides a master calendar which is very helpful when planning programs. There are multiple programmers who offer programs in several buildings and outdoor locations.

Cons: I do not find the payment feature user friendly, especially when a participant has a credit.

Pros: Blasting out email communications is so easy with RecDesk! We can email the entire community, or a specific roster. RecDesk is real time so if someone in the office makes a change, anyone logging in anywhere can see it immediately. Registrations on-line are very smooth and easy to set-up. The customer support is great. We have a wonderful go-to person. There are helpful tips and FAQs but we have a person to help us out.

Cons: As an administrator, I cannot think of anything that is truly a con.

Pros: Ease of payment and registrations. Ease of reporting. Support is very fast and helpful.

Cons: Wish more of our old data exported into RecDesk was able to be transitioned, like postal codes.

Pros: I love the ease of organization and communication. Prior to Rec Desk I spent lots of time digging for information through rosters and spread sheets. Rec Desk keeps important information at an arm's reach and easy to organize or reorganize as needed!

Cons: I do not like the how "as is" Rec Desk comes. I would hope for more customizable features. Such as changing information in rosters, giving the directors a choice on what can be made mandatory or non-mandatory, and a more flexible instructor's page. I would also like to see more options for displaying programs and events and their advertisements.

Pros: The ease of learning the program, the ease of using the program.

Cons: At this point I don't have any issues that cause me to have a dislike.

Pros: Efficiency, reduces calls and foot traffic in the office. Online reservations, registrations and memberships.

Cons: Building the program because it is a lot but we knew we would have to do that to make it specific to our organization.

Pros: RecDesk is really simple and easy to use from both the standpoint of the administrator and the user. It has many great functions that are helpful for exporting and organizing data.

Cons: One downside is that RecDesk is not as visually appealing/up to date as other sites in terms of graphics and visuals.

Pros: I like the way RecDesk provide the information needed for participants and staff in case of any emergency. The fact that you keep and accurate number of everyone that enters the building.

Cons: The least thing about RecDesk is sometimes it duplicates the same person with the same information.

Pros: Easy, simple and organized. I like how I can export items needed and unselect ones I don't.

Cons: Takes a while but as long as you can read it's manageable.

Pros: I like that its user friendly when you actually know the website, initially its pretty confusing. It helps streamline our programs which is very benefitial.

Cons: Rec Deck is missing alot of features that seem fairly standard with any program and we have put in requests to get things added/ new features added with no success or follow up.

Pros: We can now allow online sign up for programs and accept credit/debit card payments! We love the built-in POS service for our concessions. It also allows us to track the usage of our facilities much better than the membership database software that we had previously. We have also been able to transition to online reservations for all of our rental facilities, which saves so much time and paperwork and eliminates human error as well as the amount of cash changing hands.

Cons: $89