Rating
4.7
209 reviews
Categories
38
Founded
2006
Employees
90
Commusoft helps small service businesses manage daily field operations, from scheduling and invoicing to mobile job updates. It’s most used by administrative and construction teams in plumbing and maintenance. Reviewers value its mobile access and diary-based scheduling, though some cite interface friction and limited support. Advanced tools like route optimization and offline syncing support high-volume workflows.
Ad spend / mo
$590
10 paid keywords
Paid visits / mo
29
Organic keywords
1,395
Organic visits / mo
867
Authority
31
889 ref domains
| Keyword they bid on |
|---|
Creatives run
58
as Commusoft Ltd
Active now
20
last 14 days
Advertising since
Feb 2025
1+ yr running
Last seen
today
still active
Running 21 ads on LinkedIn as Commusoft - a paid B2B channel, on top of any Google/Capterra spend.
The shared messaging across Field Service Management Software advertisers - the validated angles to copy. See the niche →
(209 reviews)
My overall experience was very positive—easy to use, reliable, and helpful for organizing daily operations, though a few minor glitches and feature limits occasionally got in the way.
Pros: Intuitive interface and powerful scheduling tools made daily operations seamless. Overall excellent.
Cons: Occasional glitches on the app and limited customization options sometimes slowed down our workflow.
Haroon G. · Gas engineer · Construction · December 10, 2025
Pros: We’ve been using Commusoft for our plumbing and heating business, and it’s made a huge difference. The system is easy to use, very reliable, and helps us stay organised from job booking through to invoicing. Engineers find the mobile app straightforward, and the office team love how everything is linked in one place. The scheduling, job history, and customer communication features save us a lot of time and reduce errors.
Cons: Sometimes has connectivity issues. However usually fixed quickly. We use older version which also may have an effect.
Rebecca N. · Operations manager · Construction · September 26, 2025
| Category | Page | Rank | Placement |
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| Oil and Gas | 1 | 8 | - |
| Security System Installer | 1 | 10 |
Domain confidence 99%
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| commusoft | $22.20 | 1 | 56.4% | www.commusoft.com/en-us/campaigns/field-service-management-software/ |
| commusoft pricing | $46.10 | 1 | 23.4% | www.commusoft.com/en-us/campaigns/field-service-management-software/ |
| commusoft reviews | $32.04 | 1 | 16.3% | www.commusoft.com/en-us/campaigns/field-service-management-software/ |
| powersuite cummins | $5.93 | 1 | 3.9% | www.commusoft.com/campaigns/generator-installer-software/ |
| commusoft integrations | $0.00 | 1 | 0.0% | www.commusoft.com/en-us/campaigns/field-service-management-software/ |
| commusoft software | $0.00 | 2 | 0.0% | www.commusoft.com/en-us/campaigns/field-service-management-software/ |
| conest intellibid | $12.00 | 5 | 0.0% | www.commusoft.com/en-us/campaigns/electrician-software/ |
| electrical system software | $37.17 | 4 | 0.0% | www.commusoft.com/en-us/campaigns/electrician-software/ |
| commusoft app | $0.00 | 1 | 0.0% | www.commusoft.com/en-us/campaigns/field-service-management-software/ |
Commusoft Software
Flexible Workflow Tools — Track clients, jobs, and maintenance agreements with Commusoft...
https://www.commusoft.com › official › site
Commusoft for Multi-Trade Pros - Commusoft Reviews
Bill accurately with Commusoft’s built-in quoting and invoicing tools.
https://www.commusoft.com
Electrical Bidding Software
Electrical Inventory Tracking — A mobile app that works offline. Digital certificates & signatures. Automate dispatching and invoicing.
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Cummins Dealer Software
Track Asset History & Parts — Manage generator installs, recurring maintenance, and asset history in one platform.
https://www.commusoft.com
Commusoft
Manage Jobs Seamlessly — Track clients, jobs, and maintenance agreements with Commusoft CRM. Track field teams, send reminders & digitize workflows—Commusoft can help. All-in-One App. Smart Job Scheduling.
https://www.commusoft.com
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So far my experience has been very good. The app works without a glitch for me. It loads up everytime quickly. I can see my jobs for the day without hesitation.
Pros: The daily diary is very easy to follow and make changes to compaired to other apps
Cons: The time sheets have start and stop times but should maybe show the total tome for that period
Shannon O. · Engineer · Construction · May 7, 2025
The customer service is above all. You would NEVER get this level of service with other softwares. They have been wonderful from the start, they listen to your needs and try to help adapt as your grow.
Pros: The customization aspect of Commusoft is wonderful! it has so many capabilities that you choose to use or not, but implementing down the road as you learn and grow with the software is fantastic. We have been using this software since 2023 and don't have any regrets.
Cons: The only thing I can think of is the date is funky because these Brits format date/month/year & they spell labor incorrectly. (labour) LOL all jokes aside they are wonderful all around. Thanks Jason!!
Miriam H. · VP · Electrical/Electronic Manufacturing · April 10, 2025
It's an invaluable work tool for our business - we couldn't do without it.
Pros: Fantastic end to end workflow system giving you assurance all elements of a job are tracked from start to finish.
Cons: There are no real cons - we would love to be able to speak to people on the phone however that is the next package up from ours. Online support is excellent.
Elaine C. · Director · Construction · March 24, 2025
Pros: We are a small company and Commusoft has allowed us the freedom add jobs and invoice on the go.
Cons: Having to pay for telephone support, that said the email support is good
Darren G. · Director · Building Materials · January 12, 2025
good and very easy to use. Happy with the software
Pros: Easy to us and has a lot of new features.
Cons: Nothing at the moment. If there is a problem it is resolved easily.
Leena K. · Admin · Business Supplies and Equipment · December 31, 2024
Commusoft has made my working life so much easier. It's straightforward and easy to understand.
Pros: How practical it is to use, it makes things a lot easier.
Cons: So far there hasn't been anything I dislike about it.
Stacey P. · Locksmith · Public Safety · October 16, 2024
Pros: Search functionality and reporting page.
Cons: Some of the lists have search functions but some require scrolling through which can be problematic with long lists of data (estimate customer contact as an example).
Darren H. · IT Manager · Construction · September 2, 2024
This has been one of the worst experiences with a software company we've ever had. The system is clunky, complex and unsuitable for many businesses, especially in the renewables sector, but instead of coming to mutual agreements where two companies aren't right for each other, they go straight to the debt collectors to enforce their contracts and go back on their agreements for settlements. There is a general disdain for the client and their suggestions and struggles. Disgusting and impersonal.
Pros: It has so much potential but the company doesn't care about its clients success only getting their payments in and sticking to contracts without any consideration or reflection.
Cons: They have a "computer says no" attitude to customer service. They have no interest in improving or taking on suggestions. An unaffiliated third-party facebook group is their customer service operatives' suggestion for putting ideas, complaints and suggestions forward as they have no internal mechanism for this - they absolutely don't care what their customers think of them! The 14-day cooling-off period isn't nearly long enough to see if it works for your company. Aggressive and pitiless. Avoid them!
Joseph P. · Director · Mechanical or Industrial Engineering · July 24, 2024
Pros: Easy to use, able to enter alot of information including attaching PDF files and JPEG files to records. Email straight from the system and logs all info emailed. Able to send text messages to engineers and customers. Can see old records of previous works.
Cons: Certain features don't show on job sheets, ie location of certain appliances, unable to add certificates if the invoice has already been raised. Unable to phone anyone at commusoft support as it's all done via email unless they call you, but they do usually respond same day. Not really massive issues.
Dominic A. · Owner · Construction · July 24, 2024
Pros: we have been using for a long time, is simple to use.
Cons: i wish there was a way of deleting attachment in bulk instead of one at a time
Abdur R. · admin · Construction · July 17, 2024
Makes my life so much easier and simpler with Commusoft.
Pros: Commusoft is an easy to use, CRM software to help manage day to day diaries for our engineers and estate agents. They are constantly upgrading their software to improve features and their support team is very helpful when you are stuck.
Cons: it can be a bit overwhelming when boarding however the team provides training which makes it a lot easier to use
Kyle H. · Operational Manager · Utilities · July 8, 2024
Pros: very easy to use and simple to set up to get started with ease
Cons: that you cannot mass delete old data from system in bulk or for a time period caused storage issues
Numan I. · Managing Director · Construction · July 3, 2024
We have been using it for a number of years now and cant recommend it highly enough. Any issues are dealt with quickly. Its very quick in updating at real time and is very user friendly
Pros: It is a fast system that our office staff and engineers find easy to use
Cons: The occasional change of lay out can sometimes cause confusion
John D. · Director · Construction · June 25, 2024
Overall, we are very happy with Commusoft and it has enabled the company to be more efficient.
Pros: Easy to schedule engineers daily work and move jobs when needs change
Cons: Can be very complicated to initially set up. Also adjusting invoices and managing invoicing is not easy.
Dean S. · Operations and Development Manager · Electrical/Electronic Manufacturing · June 25, 2024
The overall experience is superb , always on hand to help
Pros: commusoft is a vital part of the company
Cons: allow more than one mobile number on the main account
patrick H. · manager · Utilities · June 3, 2024
Very good and would recommend. There is little downtime and the functionality is very good.
Pros: Easy to track users and invoice. The overall layout is very easy to use
Cons: The maps function is a bit laggy when seeing where the engineers are.
Justin W. · Associate Director of Operations · Oil & Energy · May 22, 2024
Terrible. I paid £1000 for 5 training sessions that were horrendous. The trainers themselves don't even fully understand the system. Costing me 3.5k for an app that made my business worse and I had to abandon after 2/3 months
Pros: Nothing. The system is very hard to work.
Cons: The fact the app is totally different from the desktop and you can't do on site quotes.
Kristofor B. · Director · Facilities Services · May 18, 2024
Commusoft has transformed my business and saved us countless hours of administration time. Without a doubt this software has saved us money and even helped us expand as a business. Also exciting as they are always striving to improve the software with new features and updates so its actually nice to be part of their journey too.
Pros: User friendly software once all up and running, having everything in one place is a huge help for keeping organised and being able to access job history within a few clicks.
Cons: My only gripe is that we don't have telephone support on our package and I think this should be available for all clients but we only have email support unless there was a more complicated issue they would arrange to call us.
Sam B. · Director · Construction · May 17, 2024
Pros: Ticks all the boxes needed to run our plumbing, gas, electrical, minor building works company. We use it for diary management, invoicing, contacting customers and much more. It helps run our company efficiently.
Cons: The support is done over email, there isn't a specific number we can call to talk to somebody over the phone. However, they usually respond quickly.
Gemma J. · Operations Manager · Electrical/Electronic Manufacturing · April 11, 2024
Pros: It is such an easy to use system, we can monitor ongoing works, check engineers notes, store images and invoice from one place.
Cons: It would be nice to be able to transfer tenant addresses when a landlord moves home.
Gemma P. · Accounts Manager · Construction · April 10, 2024
I really like this app - its a game changer
Pros: It keeps track of all jobs and customers - The reporting is excellent
Cons: Can be hard to to put some things on - but it takes practice
Pauline D. · Manager · Construction · March 22, 2024
Pros: The ease of scheduling jobs for our engineers. The system allows our engineers to have the Commusoft app on their phones to see their diaries and fill out job updates for the team in the office to have all in one place. We can then send out job reports and invoices from the Commusoft system straight to clients.
Cons: Storage issues arise from time to time which require us to individually go into old jobs and delete pictures/videos.
Waleed A. · Office Manager · Facilities Services · March 4, 2024
we have had commusoft for a number of years and find it a easy and flowing system
Pros: This is a easy system to use i have used different software over the years and this has to be the most easiest
Cons: the only downside is that you have to buy extra data when you have run out
kelly j. · Head of maintenance · Construction · February 27, 2024
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| Route Planning | 1 | 11 | Shortlist |
| Arborist | 1 | 12 | - |
| HVAC Estimating | 1 | 12 | - |
| Janitorial | 1 | 12 | - |
| Garage Door | 1 | 13 | - |
| Home Inspection | 1 | 13 | - |
| Pest Control | 1 | 13 | - |
| Plumbing Estimating | 1 | 13 | - |
| Locksmith | 1 | 14 | - |
| Carpet Cleaning | 1 | 15 | - |
| Lawn Care | 1 | 15 | - |
| Pool Service | 1 | 15 | - |
| Handyman | 1 | 16 | - |
| Landscape | 1 | 17 | - |
| Maid Service | 1 | 17 | - |
| GPS Tracking | 1 | 20 | Shortlist |
| Inspection | 1 | 20 | Shortlist |
| Roofing | 1 | 24 | - |
| Job Costing | 2 | 1 | Shortlist |
| Facility Management | 2 | 3 | Shortlist |
| Form Builder | 2 | 7 | - |
| HVAC | 2 | 9 | Shortlist |
| Subcontractor | 2 | 9 | - |
| Plumbing | 2 | 11 | Shortlist |
| Preventive Maintenance | 2 | 11 | Shortlist |
| Equipment Maintenance | 2 | 12 | - |
| Service Dispatch | 2 | 15 | - |
| Maintenance Management | 2 | 24 | - |
| Field Service Management | 2 | 29 | Shortlist |
| Employee Scheduling | 2 | 41 | - |
| Appointment Scheduling | 3 | 1 | - |
| Calendar | 3 | 1 | - |
| Billing and Invoicing | 3 | 9 | - |
| CRM | 3 | 19 | - |
| Scheduling | 3 | 37 | - |
| Time Tracking | 4 | 4 | - |