Rating
4.6
187 reviews
Starting price
$39
Flat Rate
Categories
22
Founded
2003
Employees
4
With over 40,000 users and in business since 2003, LawnPro is a cloud-based software for lawn care professionals to automate their business processes and workflows. LawnPro handles job scheduling, dispatch, automatic invoicing, automatic customer text notifications, automatic payment processing, automation of late payment reminders, online booking / client portal; potential client follow-up reminders, and much more!
Ad spend / mo
$0
0 paid keywords
Paid visits / mo
0
Organic keywords
1,378
Organic visits / mo
4,534
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(187 reviews)
Excellent overall experience and really looking forward to continuing to grow my small business with them.
Pros: The pricing is excellent, the ability to add-on features I need instead of being forced to pay a higher price for features I wouldn’t use is awesome. Always updates and new things added making the overall experience even better.
Cons: I’ve had a great experience but I did have some issues with the QuickBook syncing, which isn’t a problem for me anymore since I’ve switched to using Sage Accounting.
Matthew M. · Manager and Owner · Construction · March 31, 2026
Very poor, this system has caused me so many headaches.
Pros: This software is horrible, i’ve had so many issues with them. Their systems has charged my clients hundreds and even thousands of dollars wrongly, sent out invoices to people who aren’t even my clients anymore, and changed the price on contracts without me even knowing.
Cons: I don’t like the customer service. The only thing it is is a chat with [sensitive content hidden] who barely even responds. There’s no number to call or actual help.
Stephanie D. · Lawn care · Individual & Family Services · March 3, 2025
| Category | Page | Rank | Placement |
|---|---|---|---|
| Arborist | 1 | 13 | - |
| Garage Door | 1 | 14 |
Domain confidence 98%
Okay, almost one year using LawnPro and it's been all bliss. I could access customer information from any of my devices at any time. The scheduling, invoicing, and estimating tools have been my best friends - I use them a lot. A few times when I ran into some issues on the app, the chatbot just seemed to be equipped with a ton of knowledge - I never had to call human support as the chatbot has always helped me fix the issues, maybe I haven't faced a serious technical problem anyway, but it's cool, and I love it. Seen a couple of users complaining of getting worked up with the interface, but it took me not up to an hour to get acquainted. The interface is just as I'd love it, and the features are all easily accessible. Okay, I don't want to make a long note, but this is just to say that I've been loving the LawnPro app since I got on board. - Good automation - Great connected workspace ...But the many add-ons could be bugging to some persons.
Pros: - Nice and easy to navigate interface - The features are nicely arranged on the left pane, so you can click and access anyone - Cross-device compatibility, you can access the software from any device you own - Onboarding customers and team members is fast and cool - There are just a lot of flexible features and tools available for use
Cons: - There are way too many features on the app, and personally, I don't see the need for some of them, but then, those features could be handy for other businesses.
Samuel O. · Founder · Information Technology and Services · February 10, 2024
if you have any issue at all good luck getting someone, only chat box is available and they have little to no answers, typical corporate stuff like dodge the actual question and make you ask it in 10 different ways to get an answer.
Pros: ability to set up contract payments with customers over the year
Cons: zero customer service, awful. phone number , dont bother trying to call. [sensitive content hidden] is non existant and doesnt care about the business. the accounting portion of the software totally unreliable it makes up its own numbers. i have all screen shots as proof if you need that. customer has 10 invoices every single invoice is a different tax rate but i only set up 1. makes no sense. they have no answers i was told after 1 month just to answer the question
frank d. · owner · Consumer Services · January 26, 2024
It's very good but has too many functions especially in the quoting and site description area. There is no 3 week frequency which is a pain in winter with slow growth. Currently it is off line without any notification so I can't invoice clients nor change mowing frequency. Being in the cloud means everything is instant which is great and all data is immediately saved. Is there a function to share live with my accountant? Overall very happy.
Pros: It has every feature you would ever need to run a successful lawnmowing business. Using it from my phone allows up to date invoicing and schedule changes
Cons: It doesn't have a 3 weekly mow frequency. It has a customer expiry which is a pain. If you don't watch it, the client will dissappear because your date was to short. The default should be no expiry date.
wayne B. · Property Maintenance · Consumer Services · July 10, 2023
Pros: I don’t know how long pro got all these favorable reviews. Because all around it’s a terrible terrible software. Right off the bat I signed up for the messaging. The text messaging and it immediately bombarded my clients with text messages copies of the same one. And customer service. Oh they’re terrible. [sensitive content hidden] is disturbed. I can’t even describe the words. It’s just terrible. I would advise to stay away from this software.
Cons: Customer service. They were terrible. They’re rude and they’re short.
Christian C. · Owner · Construction · April 11, 2023
It has been fantastic. There have been a few questions I have had but i asked [SENSITIVE CONTENT] in the lawnpro chat, and she helped out alot
Pros: - Scheduling- Estimates and invoices- payment use with paypal or stripe
Cons: There is nothing I dont like. It has been great for me and plan to use it until I max it out.
Phelps K. · Owner/ Operator · Marketing and Advertising · January 12, 2023
Amazing
Pros: The product is easy to use. I use it several times a day keeps everything I need to run my business everyday in the office and out in the field .
Cons: Nothing I like everything about it I have no complaints
Jennifer V. · Owner · Construction · July 19, 2022
I love this app and I will never switch
Pros: Being able to add my equipment and keep track of tasks and maintenance of equipment
Cons: I need more tutorials. Maybe video demonstrations as well.
ricardo s. · Owner · Individual & Family Services · April 26, 2022
It does everything for our business and it will for many years
Pros: The automations and billing are great huge timesavers
Cons: Snow removal is hard to dispatch but lawn care is great
Joseph E. · Cust · Consumer Services · April 25, 2022
Experience has been fantastic, learning curve was not bad
Pros: The free option is fantastic for our small company, absolutely a game changer that we appreciate immensely
Cons: I wish we could send bills to a separate email than the one associated with customer account for scheduling notices. Some clients have multiple properties that each need a separate email schedule notice, yet all are paid for through the owner
Geoff A. · Owner · Consumer Services · April 19, 2022
Pros: I like the ease and simplicity of the software most.
Cons: I’d like to have more assistance with quotes.
Derek T. · Owner · Ranching · March 30, 2022
I truly i am very happy with this software and great customer service. Always walking me threw to helo me better understand the system
Pros: I really enjoy the easy couple clicks to get my invoices and quotes sent out. Really easy to use and great customer service.
Cons: i dont like stripe as a option for payments.
debra j. · owner · Construction · March 29, 2022
I have had an over all great experience using LawnPro
Pros: The billing feature is the best feature. When we first started, we were looking for something to bill our customers, but was not super expensive. LawnPro offered a free version. I was grateful for this offer because when we first started we didn't have a large income coming in. It helped us get on our feet without worrying about an extra bill.
Cons: Sometimes I have to figure out how to use the feature. Mostly user friendly, but some times it takes a minute to figure the feature out.
Elizabeth C. · Owner · Consumer Services · March 26, 2022
Great , customer serivvce has been grat
Pros: Love all the different features of the program, very easy to use
Cons: One thing i would like to see changed is the application page (for spraying properties) if we didn't have to input the property and were only able to o by customer name it would be easier
Chris C. · Owner · Construction · March 24, 2022
Very pleased and will continue to use the product.
Pros: I’ve used LawnPro since the beginning when it was LawnPro 1. It’s always been great and easy to use. It’s helped me manage my growth easily and [SENSITIVE CONTENT] is always easy to reach if I have a question or problem. Thanks [SENSITIIVE CONTENT] for making a great product!
Cons: The only thing is maybe make some videos on how to use each feature. They may already exist and I don’t know about them. But other then that all good.
Morgan C. · Owner · Renewables & Environment · March 15, 2022
Overall I like lawn pro and I would recommend it to any one. It keeps me organized. They have great automations, group texting invoice texting. Customers have access to a portal where they can pay by card. It make life easier
Pros: What I liked the most about the program is that it was easy to use.
Cons: What I liked least is Add on’s are to expensive
Danny P. · Owner operator · Construction · March 11, 2022
Relatively easy. Company should offer webinars to ensure users are accessing everything they need. The tutorial is poor. Also the back up feature needs a tutorial how much space is needed to back info.
Pros: Assist small businesses with removing tasks that take up time.
Cons: Payment feature the way it subtracts the dollar amount is broken down poorly. It makes it look like customers paid amounts that they did not pay. Several complaints about this issue
Omar H. · Owner · Business Supplies and Equipment · March 9, 2022
For me this program mostly is great. If the company would make it app field friendly with minus that you can read in a brighter setting and add recurring invoicing so I don't have to make a manual invoice out every month just so my clients have line items. My rating stars would be higher. These 2 items are crucial to my business functioning smoothly.
Pros: Has a lot of great features. 2 way Quickbooks sync, 2 way free style text messages. Great customer portal. Customers can prepay and when invoices created it will apply payment from credit on file. Has a full function mobile app, best I have seen in trying many apps,can be limited by employee job. Online payments available through PayPal and stripe (I personally do not like Stripe takes 7-10 days to get your money)
Cons: Menu's on the program are to dark with thin fonts and makes it very hard to use it in the field. Does not have recurring invoicing for jobs that are the same every month. Only way to do that is create a contract but then you have no line items.
Joel K. · owner · Facilities Services · March 6, 2022
Pros: I loved the amount of features that the software has. One can optimize their lawncare business very easily.
Cons: It is a little complicated to learn at first.
Nate C. · Owner · Accounting · March 3, 2022
has made billing and organizing easier
Pros: easy to use. has made billing and keeping track of customers and all factors of the office part of the business easier
Cons: need more snow removal features . most lawn care company's do snow removal also
mike b. · owner · Consumer Services · February 25, 2022
Pros: Customer tracking, billing, finances, and scheduling
Cons: Do not like in billing adding ACH payments and have to gather customers banking account numbers
Scott C. · Owner · Accounting · February 24, 2022
Pros: Absolutely loved the time savings it created for me when creating estimates and invoices.
Cons: Have to buy additional services as needed.
Pedro L. · Owner · Consumer Services · February 24, 2022
It mainly helps me with cutting time from Invoices to scheduling to expense categorization
Pros: The design of estimates and invoices and the ease of use
Cons: There are not a ton of support videos that i could find available
Michael L. · Landscape Owner · Farming · February 7, 2022
It has been a great service for the cost.
Pros: This product is easy to use and offers lots of management options such as scheduling, field tech management, and reports.
Cons: There are minimal cons such as it doesn't sync to quickbooks 100% of the time and discounts cause problems when merging. It may be user error but just takes extra time to resolve. I like the photo attachments but only seems to work when using wifi. Wish it had a signature approval for in person approvals.
Richard R. · owner · Consumer Services · January 25, 2022
| Janitorial | 1 | 14 | - |
| Route Planning | 1 | 14 | - |
| Locksmith | 1 | 15 | - |
| Pest Control | 1 | 15 | - |
| Carpet Cleaning | 1 | 16 | - |
| Pool Service | 1 | 16 | - |
| Handyman | 1 | 18 | - |
| Lawn Care | 1 | 18 | Shortlist |
| Landscape | 1 | 19 | - |
| Maid Service | 1 | 20 | - |
| GPS Tracking | 1 | 21 | - |
| Roofing | 2 | 6 | - |
| Quoting | 2 | 9 | - |
| HVAC | 2 | 10 | - |
| Plumbing | 2 | 12 | - |
| Service Dispatch | 2 | 17 | - |
| Field Service Management | 2 | 35 | - |
| Appointment Scheduling | 3 | 6 | - |
| Billing and Invoicing | 3 | 19 | - |
| Scheduling | 3 | 41 | - |