LawnPro

Pros: ability to set up contract payments with customers over the year

Cons: zero customer service, awful. phone number , dont bother trying to call. [sensitive content hidden] is non existant and doesnt care about the business. the accounting portion of the software totally unreliable it makes up its own numbers. i have all screen shots as proof if you need that. customer has 10 invoices every single invoice is a different tax rate but i only set up 1. makes no sense. they have no answers i was told after 1 month just to answer the question

Pros: It has every feature you would ever need to run a successful lawnmowing business. Using it from my phone allows up to date invoicing and schedule changes

Cons: It doesn't have a 3 weekly mow frequency. It has a customer expiry which is a pain. If you don't watch it, the client will dissappear because your date was to short. The default should be no expiry date.

Pros: I don’t know how long pro got all these favorable reviews. Because all around it’s a terrible terrible software. Right off the bat I signed up for the messaging. The text messaging and it immediately bombarded my clients with text messages copies of the same one. And customer service. Oh they’re terrible. [sensitive content hidden] is disturbed. I can’t even describe the words. It’s just terrible. I would advise to stay away from this software.

Cons: Customer service. They were terrible. They’re rude and they’re short.

Pros: - Scheduling- Estimates and invoices- payment use with paypal or stripe

Cons: There is nothing I dont like. It has been great for me and plan to use it until I max it out.

Pros: The product is easy to use. I use it several times a day keeps everything I need to run my business everyday in the office and out in the field .

Cons: Nothing I like everything about it I have no complaints

Pros: Being able to add my equipment and keep track of tasks and maintenance of equipment

Cons: I need more tutorials. Maybe video demonstrations as well.

Pros: The automations and billing are great huge timesavers

Cons: Snow removal is hard to dispatch but lawn care is great

Pros: The free option is fantastic for our small company, absolutely a game changer that we appreciate immensely

Cons: I wish we could send bills to a separate email than the one associated with customer account for scheduling notices. Some clients have multiple properties that each need a separate email schedule notice, yet all are paid for through the owner

Pros: I like the ease and simplicity of the software most.

Cons: I’d like to have more assistance with quotes.

Pros: I really enjoy the easy couple clicks to get my invoices and quotes sent out. Really easy to use and great customer service.

Cons: i dont like stripe as a option for payments.

Pros: The billing feature is the best feature. When we first started, we were looking for something to bill our customers, but was not super expensive. LawnPro offered a free version. I was grateful for this offer because when we first started we didn't have a large income coming in. It helped us get on our feet without worrying about an extra bill.

Cons: Sometimes I have to figure out how to use the feature. Mostly user friendly, but some times it takes a minute to figure the feature out.

Pros: Love all the different features of the program, very easy to use

Cons: One thing i would like to see changed is the application page (for spraying properties) if we didn't have to input the property and were only able to o by customer name it would be easier

Pros: I’ve used LawnPro since the beginning when it was LawnPro 1. It’s always been great and easy to use. It’s helped me manage my growth easily and [SENSITIVE CONTENT] is always easy to reach if I have a question or problem. Thanks [SENSITIIVE CONTENT] for making a great product!

Cons: The only thing is maybe make some videos on how to use each feature. They may already exist and I don’t know about them. But other then that all good.

Pros: What I liked the most about the program is that it was easy to use.

Cons: What I liked least is Add on’s are to expensive

Pros: Assist small businesses with removing tasks that take up time.

Cons: Payment feature the way it subtracts the dollar amount is broken down poorly. It makes it look like customers paid amounts that they did not pay. Several complaints about this issue

Pros: Has a lot of great features. 2 way Quickbooks sync, 2 way free style text messages. Great customer portal. Customers can prepay and when invoices created it will apply payment from credit on file. Has a full function mobile app, best I have seen in trying many apps,can be limited by employee job. Online payments available through PayPal and stripe (I personally do not like Stripe takes 7-10 days to get your money)

Cons: Menu's on the program are to dark with thin fonts and makes it very hard to use it in the field. Does not have recurring invoicing for jobs that are the same every month. Only way to do that is create a contract but then you have no line items.

Pros: I loved the amount of features that the software has. One can optimize their lawncare business very easily.

Cons: It is a little complicated to learn at first.

Pros: easy to use. has made billing and keeping track of customers and all factors of the office part of the business easier

Cons: need more snow removal features . most lawn care company's do snow removal also

Pros: Customer tracking, billing, finances, and scheduling

Cons: Do not like in billing adding ACH payments and have to gather customers banking account numbers

Pros: Absolutely loved the time savings it created for me when creating estimates and invoices.

Cons: Have to buy additional services as needed.

Pros: The design of estimates and invoices and the ease of use

Cons: There are not a ton of support videos that i could find available

Pros: This product is easy to use and offers lots of management options such as scheduling, field tech management, and reports.

Cons: There are minimal cons such as it doesn't sync to quickbooks 100% of the time and discounts cause problems when merging. It may be user error but just takes extra time to resolve. I like the photo attachments but only seems to work when using wifi. Wish it had a signature approval for in person approvals.