Meevo

Pros: Working with [sensitive content hidden] on a weekly basis has been an outstanding experience. His proactive approach, quick communication, and genuine commitment to supporting the Paul Mitchell Schools make him an absolute standout. [sensitive content hidden] consistently goes above and beyond to ensure any challenges are resolved swiftly and efficiently — often before they even have a chance to escalate. The collaboration with Meevo’s client services team as a whole has been nothing short of exceptional. Their professionalism, responsiveness, and partnership mindset have made a tremendous impact on our operations. I truly value the continued support and dedication from [sensitive content hidden] and the entire Meevo team. They don’t just provide a service — they provide solutions, partnership, and peace of mind.

Cons: $89

Pros: The interface is very easy once you get a feel for how Meevo is set up. Their customer support is amazing. I call in at least once a week to get their help and they are always friendly and so helpful. Doing payroll with Quickbooks has been a breeze with the reports from Meevo.

Cons: The initial set up was very frustrating. It took way too long to set up and get going and the different departments seem to not talk to one another. They also did not seem to want to give you the time needed for adjustment between what you were using for business and where Meevo was taking you. It was a very unpleasant transformation. It felt like we were getting the run-around and all they wanted was our money. However, now that we are through the setup process, we love the Meevo experience.

Pros: While we strive to deliver a WOW factor for every guest encounter, Meevo has delivered the ability to spoil spa staff with its ease of use and demonstrated functionality that enhances the customer's spa experience while delighting spa staff!

Cons: The proprietary wireless EMV card readers would not stay connected and held up the payment processing affecting the overall guest experience.

Pros: Love their customer service!! I haven’t had an issue yet that they couldn’t help me through. It is fairly easy to find whatever you are looking for, and did I say I LOVE their customer support.

Cons: When toggling between windows, I get kicked off Meevo fast, and some of the help tips are a bit confusing.

Pros: Having my Register, client cards & appointment book all in one place. The reminder system is easy to use.

Cons: Some applications are too complicated, some parts can be confusing to use, there are so many bells & whistles that sometimes the things that are basic operations get hard to find.

Pros: We love using Meevo for our Salon and Spa software. It's very easy to use. When we do have a question the support team is always very helpful and kind. Appointments are a breeze to schedule and follow through with past visits, and the client data base is very useful and holds a lot of information to refer back to when needed.

Cons: Nothing. Everything with meevo has been wonderful thus far. It's a recommendation to anybody that is looking.

Pros: It is easy to log in , cancel an appointment and some of the reports are good. The smart screen is helpful allowing easy access to the different screens.

Cons: Not user friendly; graphics are terrible colors and hard to read; unnecessary amount of clicks to do anything; should have a thin time line going across the active appts instead of thick green line at ends; no ability to set up appts for multiple days for a client with one transaction; it would be helpful to have a window pop up when booking or canceling an appt to tell you what future appts client has. I could go on and on. No ability to chat back and forth with a client.

Pros: Meevo has the best customer service I have ever experienced and the level of customization that you can do is exceptional. The reports that you can run to keep track of what is going on in your business are wonderful and the experience on the client side is easy to use.

Cons: Meevo is not the least expensive option when it come to salon software. That doesn't bother me because of everything you get for the money.

Pros: Easy to train staff and management client appointments along with bookings. Inventory is easily managed and kept up with,

Cons: Since it is a we based program, it relies on Internet. If the Internet is down or out the whole system is as well

Pros: What I loved the most about Meevo is it's ease of use. I also love the convience of being able to book my appointments in real time.

Cons: Although it is not a Meevo problem per se, the one thing I least like about it is still having no call, no show appointments.

Pros: Nothing. Absolutely a waste of time and money

Cons: A scam!!! Unprofessional! Will try to stick you with a bill after you cancel even if you are not in an annual contract and give them a 30 day notice. Rude customer service. Zero continuity in communication. You need a lawyer to deal with these people. They are awful! We moved over to Mangomint a month ago and were told we could keep our Meevo until we finish moving over our memberships. Now all of a sudden they are still trying to charge us in April saying we did not give them a 30 day notice when the notice was given in February. It’s impossible to speak to someone in higher management, they literally gatekeep you from speaking to anyone. Let’s not even begin talking about how much their software sucks. You literally have to take a class to understand their reporting. Stay AWAY!

Pros: It's a simple system. It's straightforward.

Cons: The interface could be updated and modern.

Pros: Covers all the bases for running an appointment based business. Training and set up are well done. Support is great. Meevo continues to improve itself. We have two businesses in one location and it keeps track of clients and appointments very well.

Cons: I don't have anything at this point. Meevo addresses concerns very well.

Pros: Functionality of the internal booking process

Cons: The integration of 3rd party options. Egift is not a very user friendly system. It has a very confusing interface and at times will not work for guests using Safari as a browser.

Pros: Meevo is easy to use, very intuitive, and has great customer service. The training modules are helpful when we onboard new employees. Schedule is simple to navigate and understand. The ability to set up different security options for a variety of employees is unique and helps us to allow everyone to have access to only the information that is needed to do their jobs. The integration to MeevoPay was easy and seamless.

Cons: Although there are many, many reports to use, I find that sometimes I have to run 2 or 3 and manually combine them to generate the information that I need. Also, limiting reports to a one year period of time, is a hinderance when trying to gather some valuable information. It would be great if my timeframe could be expanded beyond a 12 month period of time. Also, in security settings (which is a great feature), it is difficult to navigate, and sometimes doesn't work properly (ie, I hide a feature, but employees in that group do not have it hidden, as in hiding actual punch in / punch outs).

Pros: I’m absolutely thrilled with this EMR software! From the very beginning, the setup process was a breeze. Now that I'm using it daily, everything runs like clockwork, and it’s comforting to know I can always rely on my Customer Success Manager, tech support, or even the wonderful Facebook community for any help I might need. What I really appreciate is how much the company listens to its users. The regular updates show they truly care about making the software better for us. They’re always evolving and adapting it to suit different business needs. I run two different beauty businesses, and being able to manage both effortlessly on one platform has been a total game-changer. This software is incredibly versatile—it works for all kinds of businesses and stands out because it can adapt to each one’s specific needs. I couldn’t have asked for a better EMR. It’s exceeded my expectations in every way!

Cons: I genuinely don’t have any cons with the platform. Any features I’ve suggested or would like to see are either already in development or being seriously considered for future updates, which speaks volumes about how responsive and attentive the company is to user feedback. They truly listen to what their customers need and consistently work to improve the experience. The platform already delivers everything I need, and I know that it will only get better with the upcoming updates. My experience has been overwhelmingly positive, and at this point, nothing stands out as a downside. It's refreshing to know that even if I have any future requests or ideas, they are likely to be addressed in due time.

Pros: The program makes sense, easy to navigate

Cons: The price seems a little high , I would like to pay a one time fee to own the software instead of monthly payment.

Pros: MEEVO is user friendly and the scheduling software is far superior to what we transitioned from. The reports cover all aspects of the business.

Cons: Even though there are a few resources to reference, I don't always find it easy to find the specific answers I'm looking for. There are so many components to the software and I don't think the training was detailed enough to adequtely cover everything.

Pros: $8b

Cons: Editing transactions in the past is extremely limited, which protects naive owners from breaking accounting rules, but prevents sophisticated owners from fixing mistakes in the past and instead having to create new transactions to reverse out the prior mistakes. I wish there was a super user setting that allowed more flexibility. We also find the double opt-in requirement for clients to receive transactional text messages to be far more strict than any other similar software we've seen. The Quickbooks integration does not handle multiple business locations syncing into a single Quickbooks file, which is limiting for multi-location businesses with a single set of integrated books. Great reports make it easy to settle the books via consolidated journal entries, but I look forward to true multi-location syncing with Quickbooks.

Pros: Meevo is a step up. It give us so many more options and easy to use and train on it.

Cons: The colors are dark compared to the orginal that were light.

Pros: It’s easy to schedule clients.and move them around. As well as ring them up

Cons: Trying to use it as a time clock.we had to some times double clock in

Pros: Meevo is very easy to use for its appointment book and client data base. I is very easy to find information and pull from for marketing.

Cons: Reports can be a bit more user friendly-better explanations, easier to find.