Crelate

Pros: the customer service and the implementation went better than expected. They did a lot of customization to make it right for us.

Cons: Its too early to say as we are not fully on Crelate but so far we like the product and am looking forward to diving into the new system.

Pros: Crelate has been an outstanding partner for our organization. From implementation through ongoing support, their team consistently responds to our needs quickly and efficiently. The software is intuitive and easy to use, enabling our team to double our recruiting and onboarding volume without adding additional staff. This level of growth simply wouldn’t have been possible without Crelate.

Cons: The only drawback we’ve encountered with Crelate is that its databases are segmented, meaning you can only generate reports from one table at a time (Contacts, Placements, Opportunities). However, our organization was able to overcome this limitation by integrating Power BI, making it a non-issue for us.

Pros: Customer Support. Customization. And the general ease of use of Crelate. At the very least I know if I face an issue, [sensitive content hidden] is a simple call away. She will always step in and help.

Cons: There are a few features in terms of automation that could be improved. I say that, but every time I have used an automation tool it does as much damage as it saves time really.

Pros: Very user friendly and customer support it top-notch! I like that we can tailor Crelate to fit our Work Flow.

Cons: Still learning how reporting works - but I'm getting there! I would like to be able to set up internal group emails for distribution.

Pros: Recruitment data can be organized depending on their progress. Customizing depending on your needs like specific companies and job postings. Definitely worth the price. Logos or marking for the milestones achieved by the candidate like during interviews we can leave comments and notes. It also secures login sessions are one at a time.

Cons: Modernization of the interface. Right now, crelate looks traditional. They need to add integration with other enrichment tools.

Pros: The Process from Sales to Onboarding and Training was all done with highest regard for customer care, timeliness, accuracy and responsiveness.

Cons: The inability to change Pik List options after data was migrated. It would be a helpful tool to be able to update.

Pros: I really appreciate how expansive it is. Its yet to lack a feature that I needed. I really liked working with Lauren. She is great!

Cons: I really dont know what to say. It worked very well and we were satisfied. There are always gonna be some growing pains moving from one system to the next but Crelate is overall great.

Pros: The customer service and assistance from the Product Consultant, [sensitive content hidden] throughout the process. She saved us hours of headache with her expertise and excellent training.

Cons: The inability to convert a type of job to another type of job (like non timekeeping to timekeeping) without starting over.

Pros: The ability to post jobs on several platforms.

Cons: It's easier for me to use and excel spreadsheet to name candidates, job orders, stage in the interview process and notes. It's easier and the spreadsheet with all information is in front of me.

Pros: Crelate is a powerful and feature-rich platform with a lot to offer! While I initially had some difficulty navigating the software (due to my own learning curve), I found that customer support was readily available and handled my concerns expeditiously. Their responsiveness made the learning process much smoother. The platform itself is robust and well-designed for managing workflows efficiently.

Cons: One consideration for new start-ups is that the cost may be a bit high; however, the value it provides can justify the investment for businesses looking for a comprehensive solution.

Pros: Crelate is an powerful tool for recruiters. The platform is intuitive and user-friendly, making it easy to learn and navigate compared to other options. The LinkedIn plug-in is a great, allowing for quick data transfer. Plus, the customizable dashboards provide excellent flexibility and help keep everything organized at a glance.

Cons: There’s very little to critique. The only minor drawback is that you need to be logged into Crelate to see when a new message arrives.

Pros: Crelate has a great high volume data import ability and runs seamlessly with most 3rd party applications which eliminates repetitive administrative tasks. Most importantly, their powerful search functions when combined with email/text/phone call automation tools is the key to run a full desk twice as fast.

Cons: Data exports are raw zip files and need to be combined after download.

Pros: Besides the appearance, that was it. The tabs on the left and at the top were very self explanatory, everything beyond the Home Screen got complicated with confusing training and outdated videos.

Cons: Poor customer support. There is no one to speak with whenever you call, leaving a message does not get a follow up and if it does the minimum time is 48 hours later. The chat robot keeps sending references that do not help to solve the problem, During the training courses the instructor normally talks around your questions or give a political answer.

Pros: Internal tracking of all related activities for candidates and companies.

Cons: Mobile application does not display as much information compared to the web portal. Viewing a resume requires you to download the file on the mobile app.

Pros: I was torn between Crelate and another ATS and I wish I would have gone with Create from the beginning. Unfortunately I went with the other ATS that had so many features and not a streamline way of usage that it was hard to use all of the features available. Crelate offers many great features AND they are user friendly. Starting with Crelate would have been a game changer.

Cons: It would be great if there was an extra check in call after a month or so (even if it needs to be paid for) just to make sure everything is flowing correctly. It's nice that there is one after you switch over but sometimes questions come up after you have been in the flow of using the system more. My main reason for going with the other ATS at first was because they had similar prices but offered more users. Having a feature where I could have had a part time or admin access for a smaller cost would have probably stopped me from going to the other ATS in the beginning.

Pros: Literally everything. It’s essential for any recruiter. Easy to use. Clear and intuitive user experience.

Cons: That I pay out of pocket for it myself but it’s ok. It’s worth it :)

Pros: Ease of Use Customization Searchability Helpful and fast customer service

Cons: Limitations on charts Lack of some organization on columns

Pros: The functionality of the software itself is excellent. Very intuitive and clean.

Cons: Onboarding and customer support (its getting better but definitely is the biggest challenge in their business model)

Pros: It is easy to navigate and has some unique features such as easily updating your database when on LI

Cons: Can't easily access support if you have a quick question

Pros: User-friendly Highly customizable without being burdensome Inexpensive Good customer service Easy-to-view interface

Cons: Expensive to add more than one user Difficult to use own phone number for texting Can only allow access to one client for client portal Limited functionality of mobile app

Pros: the ease of the user friendly CRM program.

Cons: calendar is not as user friendly and does not sync calendar invites with link

Pros: I find it mostly easy to use, not much to complain about

Cons: Wish it would pull better data from LinkedIn, like location fields and such for easy sorting later without much manual entry

Pros: It's a clean interface with an efficient workflow. The search features are robust, and tools like emailing and texting integrate seamlessly within the product. I also like how companies, positions, and contacts are interconnected.

Cons: They need to improve the workflow and usability to better support recruiters, account managers, and salespeople. Not that is bad but just needs updating.