TriNet

Pros: Exceptional HR and Legal Support: The most significant benefit for our small business has been the access to legal professionals for HR issues. This has saved us considerable money and provided peace of mind, allowing us to manage complex situations with confidence. Enhanced Employee Benefits: TriNet enabled us to offer a level of comprehensive insurance to our employees that we would not have been able to secure on our own, which has been a huge boost to our recruitment and retention efforts. The Payroll process has been a timesaver too!

Cons: The weakest aspect of the service for us is the job posting and applicant tracking portion. Specifically, the initial setup for managing the flow of incoming resumes proved to be overwhelming and not very intuitive for a new user. Improving the user experience and simplification of the resume management system for new hires would be a valuable enhancement.

Pros: What I like most about TriNet is that they handle payroll processing and employee benefits such as health insurance.

Cons: What I like least about TriNet is that it can be expensive and can have less control over HR processes.

Pros: user friendly, pretty straight forward, high-quality, cost-effective benefits packages that rival large corporations, designed for small-to-medium-sized businesses

Cons: slow customer service, high costs, and a clunky, outdated technology platform, long wait times for support

Pros: It’s a no-nonsense platform that works exactly the way you expect it to. I don’t recall ever struggling to find what I needed.

Cons: It's not the most aesthetically pleasing platform. Like I said it's a reliable platform functionally but it doesn't have the most refined UI.

Pros: I started using TriNet when they acquired Zenefits, so we were using a specific version (HCM) that I really loved. I enjoyed the simplicity of the product, I thought it was very user-friendly for both admins and employees, it was easy to set up, inexpensive, and made onboarding, payroll, and benefits a breeze.

Cons: TriNet stopped supporting the Zenefits product and some features started losing functionality (ie: no more integration with background check partner). They then required our account move to a new version and pricing structure. We used TriNet for nearly 6 years and if not for that change, we would have stayed with them indefinitely if it weren't for these changes.

Pros: I liked the ease of use of the TriNet interface. Navigating to all aspects of the workspace experience is straighforward and comprehensive. From timekeep to payroll, taxes to benefits, this product is a complete solution for my business.

Cons: I don't really have any complaints. Pretty much all my work-related, HR, tax reporting and payroll needs were easily found and actionable with minimal navigation in the software.

Pros: TriNet had great customer service and we had a great account manager for HR related items. The system was fairly easy to use.

Cons: It didn't support our international organization the way we hoped it would've. Also, the system wasn't as intuitive as you wanted it to be for certain processes.

Pros: Trinet was really helpful for our organization. It helped us organize everything we needed as a new organization. It helped a lot that they were able to trouble shoot any issues which took a huge weight off of us. Since we already had so much to do.

Cons: We were a new organization so all the information was a bit overwhelming. It was confusing to understand how exactly Trinet worked & each segmented division.

Pros: Allowed us to run payroll for our US subsidiary starting at a low number of employees, which was critical as a German company expanding to the US. Benefits integration worked well and saved us from managing multiple vendors.

Cons: Extremely expensive per employee. Software felt clunky and dated. Most critically, don't dip below their employee minimum.

Pros: TriNet is an extremely reliable platform. My team and I utilize this for any information and processes related to payroll and HR mangament, as well as tax forms!

Cons: Nothing, TriNet has provided everything we need across the board to access our data related to payroll, tax information, and HR related data.

Pros: Trinet was good for HR and Payroll. Working with their staff. It’s time management system was quite reliable.

Cons: Trinet acquired my old vendor Zenefits then jacked up the price by 3X. Merger of the two was painful.

Pros: TriNet removes the burden of staying compliant with state employment laws and regulations. They manage all employer-related filings across the states where we have employees, and payroll is calculated, processed, and reported accurately without requiring hands-on involvement from our team. This automation gives us confidence that everything is handled correctly and on time.

Cons: Accessing certain reports can be challenging. Some reports are not readily available within the system and must be requested directly, which is not always obvious unless you already know they exist.

Pros: Great product for smaller size companies. The implementation team was supportive and ongoing updates made the product better.

Cons: Reporting feels clunky hey, customization is limited and occasional system lags disrupt payroll runs.

Pros: I liked that everything was all on the home page and there was a chat feature that I used quite often.

Cons: It was a clunky system with not a whole lot of helpful features. It often left me wanting more. I hope they've made more updates since I used it in 2022 and 2023.

Pros: I'd have to say that the one thing I like about TriNet is how user friendly it can be and the perks that they have.

Cons: There is only one small minute thing that was not a huge fan of is when i want to check my time and attendance for my hours I have to leave the app and be redirected to another one.

Pros: I used TriNet when it was still Zenefits. Overall, I think the software was very easy to use for payroll and employee pay, benefits administration, performance reporting and tracking, onboarding, and employee management. I will say, the program was easy to navigate, which allowed for a very minimal learning curve, which I appreciated.

Cons: I would not recommend TriNet if you have multiple companies that you need to manage within one system. This made payroll management and running reports quite the ordeal. I had to run the same report, in each company profile, and then combine the data. When you're doing this for 8 companies, it can be annoying. The other thing about TriNet was the payroll compliance issues. It would take a representative FOREVER to acknowledge receipt and then even longer for an answer. I had to stay on top of them constantly.

Pros: I like how organized the software is and how easy it is to navigate through. I would highly recommend this software.

Cons: I do not any have dislikes or have a least like on this software. It’s very affordable and easy to use.

Pros: Overall, I would have to say things like... Value for Money; Learning Curve; Security; Payroll and Employee Pay; Payroll Management; Payroll

Pros: It's easy to use and allows me to go back in the history and pull reports of payroll. Trinet is the perfect most secure tool to use for payroll.

Cons: Trinet has been easy to use. Good customer service. Trinet is also very secure so I am never worried.

Pros: i think it is so helpful and Clean and intuitive layout that makes navigation easy, even for first-time users

Cons: Sometimes the app feels a bit slow when loading documents and i Would love to see more customization

Pros: Payroll processing, tax filing, benefits administration, onboarding, and employee relations all in one platform.

Cons: TriNet can be expensive, especially for small businesses. Costs are typically per employee per month or a percentage of payroll, which adds up.

Pros: TriNet is simple to use, and helps to organize information in a digestible format that is easy to share and maintain.

Cons: TriNet has a lot of value, but the functionality is simple and there are not many ways to customize what we need.