Rating
3.9
255 reviews
Starting price
$1
Per User
Categories
3
Employees
0
PestPac by WorkWave is the one true pest control software, providing robust, innovative features and empowering pest control operators to grow their business, service their customers and maximize their money. As a true all-in-one solution, PestPac enables users to reduce paperwork, operate more efficiently, generate leads, close more sales and keep customers. With 40 years of experience, PestPac offers unique expertise in developing solutions built specifically for pest control operators.
Ad spend / mo
$2K
13 paid keywords
Paid visits / mo
358
Organic keywords
3,953
Organic visits / mo
23,520
Authority
38
987 ref domains
Creatives run
35
as WorkWave
Active now
4
last 14 days
Advertising since
Mar 2023
3+ yrs running
Last seen
today
still active
Running 24 ads on LinkedIn as PestPac by WorkWave - a paid B2B channel, on top of any Google/Capterra spend. Includes video creative.
The shared messaging across Field Service Management Software advertisers - the validated angles to copy. See the niche →
(255 reviews)
Overall, I would say it has been a uniquely positive experience. I haven't had any major issues, the platform runs with no bumps, it is easy to tech to new employees, and it makes things at the office as easy as breathing. Our customers seem to love how organized it is as well; they don't have to worry about their information going amiss. It processes payments smoothly, stores card and bank info securely, and it is such incredible quality for its price. You will wish you had started with PestPac sooner. If you are to have any issues, rest assured that PestPac customer service is like no other, it is speedy and incredibly easy to get ahold of them. The Reporting system is wonderful, efficient, and classical as well, and I could go on about all of the incredible features PestPac contains but you just have to try it yourself.
Pros: Its user interface was mature and user friendly but had a level of professionalism to it that really goes to show that the people behind PestPac are dedicated individuals.
Cons: I would say I least liked that I didn't work somewhere that used it sooner. We use it in conjunction with other software, and it runs smoothly across platforms. It truly is a jack of all trades in my experience.
Chloe L. · CSR · Consumer Goods · May 18, 2026
Long-term operational software was workable; the deal-breaker was their handling of an acquisition transfer. They also practiced a "Up-Sales" first approach. They prioritize upselling of services other than client satisfaction.
Pros:
| Category | Page | Rank | Placement |
|---|---|---|---|
| Pest Control | 1 | 12 | Shortlist |
Domain confidence 98%
| Keyword they bid on | CPC | Pos | % budget | Landing page |
|---|
| pestpac | $6.48 | 1 | 56.6% | www.pestpac.com/features/residential-pest-control-software-lp-variant-brand-1 |
| pest pac | $6.48 | 1 | 24.4% | www.pestpac.com/features/residential-pest-control-software-lp-variant-brand-1 |
| crm for pest control | $37.62 | 2 | 1.6% | www.pestpac.com/features/crm-lp-v1 |
| pest software | $34.35 | 3 | 1.4% | www.pestpac.com/features/residential-pest-control-software-lp-variant-4 |
| best pest control software for small business | $21.28 | 2 | 0.9% | www.pestpac.com/features/residential-pest-control-software-lp-variant-4 |
| pest control company crm | $0.00 | 1 | 0.0% | www.pestpac.com/features/crm-lp-v1 |
| pest control business apps | $0.00 | 2 | 0.0% | www.pestpac.com/features/crm-lp-v1 |
| pest control scheduling service | $0.00 | 1 | 0.0% | www.pestpac.com/lp/pest-control-scheduling-software |
| crm pest control | $22.80 | 4 | 0.0% | www.pestpac.com/features/crm-lp-v1 |
Pest Control CRM - #1 Rated Industry Solution - See PestPac in Action
Powering the Best in Pest With the Industry-Leading Pest Control Business CRM Software. Manage Billing, Scheduling, Invoicing, Routing & More With the Top Pest Control CRM. Trusted by Thousands. Industry Proven Solutions. Market Leading Technology.
https://www.pestpac.com › crm
Pest Control CRM
Your Growth Starts Here — Manage Billing, Scheduling, Invoicing, Routing & More With the Top Pest Control CRM. Over 70% of...
https://www.pestpac.com › crm
PestPac
Your Growth Starts Here — Powering the Best in Pest With the Industry-Leading Pest Control Business Software. One solution to streamline all of your operations for growth today, tomorrow and beyond. Lower Overhead.
http://www.pestpac.com
Pest Control CRM
Manage Your Business Smarter — Manage Billing, Scheduling, Invoicing, Routing & More With the Top Pest Control CRM. Powering the Best in Pest With the Industry-Leading Pest Control Business CRM Software. Trusted by Thousands. Industry Proven Solutions. Market Leading Technology.
https://www.pestpac.com › crm
PestPac
Start Scaling Smarter — Powering the Best in Pest With the Industry-Leading Pest Control Business Software. Pest industry leaders count on one tool to do it all. Book a demo and start growing today. Service More Customers.
http://www.pestpac.com
Cons: $88
Steven H. · General Manager · Real Estate · May 6, 2026
Besides the sales team ..... I do not have any issues with Pest Pac. The program works well for our company.
Pros: Easy to navigate. Support team is very good. They update you when working on an issue. They are courteous.
Cons: Sales team lies to make a sale... I recently purchased a program. Told me if not satisfied I was able to cancel this program before April, 2026. ( I knew I was responsible for payment until then). When I called to cancel I was told now I was under contract to Oct, 2026 Liars!!!
Pat M. · office manager · Public Policy · December 10, 2025
I like the ease, And Flo of being able to just create work orders create zones in areas and update devices with barcodes without having to spend a lot of time resetting the entire account.
Pros: For one, the number one feature that I loved about past was the simple fact that when I do pest control, I am able to actually reopen the service ticket and make adjustments if I forgot something a previous pest control application. Once you close out the ticket you cannot go back in and make adjustments or add any notes or pictures to it but with this one you definitely can as long as it doesn’t get uploaded and removed from your schedule usually I have about 24 hours to Make any tweaks or adjustments or add anything or take away from the service ticket .
Cons: Two things closing out a work order without putting any information in and when using certain chemical products you could pick any pest to go with it, even pest labeled for that particular insecticide was not covered , which could cause you to improperly document
Steve P. · Pest control technician · Consumer Services · September 29, 2025
A very labor intensive process that 9 weeks in still leaves me unable to use most features at all...
Pros: There is potential for this software but the promises made have not remotely been met, support lacks.
Cons: The migration process is expensive, incomplete and requires extreme manual work by the user daily...
Debra C. · Owner · Environmental Services · July 25, 2025
It was horrible. They overpromised and underdelivered then insist on continuing to bill me for the entire contract when they failed to provide a key service clearly included in the contract.
Pros: Seems like there is a ton a functionality, but in order to use it requires highly trained staff for software that isnt intuitive.
Cons: We were sold a data migration service with our transition from WorkWave Service. They failed to provide this service
Ron H. · Ceo · Consumer Services · July 3, 2025
We think it's great. The majority of problems we've had have honestly been our own fault for not knowing the software. Most bad reviews are from ignorance. If you want idiot friendly, then we suggest you go elsewhere. You need to learn this software properly, get trained, and pay attention! Use support if you don't know by calling in and getting your questions answered. We have never had a problem with support either if there was an issue. They have helped us through step by step every time we've called so we don't understand why people say there's no support.
Pros: Pestpac has everything you need to run your pest business. There's a reason why it's a standard. Easy to generate any report we want or put in materials, or customize anything especially pesticide reporting which is a huge deal for us. Many other software programs do not have proper pest reporting elements. It's very deep, or you can set it up and run it simply.
Cons: Although this seems to be every software we have tried, the ability to keep clocked in once midnight occurs for overnight shifts without having to time out and time back in again. Every software company has this issue for some reason that we know of. The software use of the camera does not register barcodes well for scanning devices, tried with different phones and still an issue. We just click to register the device manually or use a separate scanner. These are the only reason for us specifically why it's not 5 stars. More of a 4.5
Brennan R. · Operator · Public Safety · May 13, 2025
Good. Service has definitely gotten slower but in general I am happy with the software.
Pros: Trainings available I love the Commercial part of the program.
Cons: Cost. I have been told multiple times I would receive a discount being a Truly Nolen franchise which in two years has not happened.
Bob T. · Owner · Chemicals · February 5, 2025
Overall we have had a good experience with the software, it has made us more efficient in our operations.
Pros: The software is relatively easy to train users on, it is an efficient, near all in one solution for the business. Simplifies route management and scheduling, increases efficiency in the office and the field.
Cons: Some of the base reporting around change log tracking seems incomplete. It doesn’t track changes to some fields. Gap in logging from mobile.
Matt H. · IT Support Manager · Consumer Services · February 5, 2025
Overall a good experience with PestPac.
Pros: Overall a well rounded product that helps with the daily workflow
Cons: Would be nice to have some more flexibility for customizing to fit what your business is trying to accomplish
Justin B. · Office Manager · Consumer Services · February 4, 2025
Great to work with all the good folks at pestpac. [sensitive content hidden] etc
Pros: It does everything for us. Creating a service order, scheduling, billing, payment processing, recording tech notes and unit history, accounts receivable etc
Cons: Customer facing side is lacking for multi unit module
Michael T. · VP Finance · Environmental Services · February 4, 2025
The software is great once you learn it. The numbers are accurate and it is the best from what I have seen.
Pros: I love the accuracy of the numbers and how you can build out custom reports in report writer.
Cons: User interface is not easy to learn. Other than that I love the software.
Cyrus A. · Senior Client Manager CPA · Accounting · February 4, 2025
Pestpac has been great since 2010 consistently evolving to keep up with the times
Pros: That u can always call will concerns and they try to make things better for their users
Cons: That we all use Pestpac differently as companies come on to use it
ALENGTA B. · Customer Service Manager · Environmental Services · February 3, 2025
Overall good. The only main challenge is when you have questions and call the help center you get people that seem the know nothing about pestpac and always need to open a ticket to get your answer resolved.
Pros: All the different features Communication center has been very helpful, looking forward to all that AI features coming from.
Cons: Call center/help. Very disappointed in the call center now when needing to get answers.
Breanna H. · Hr manager · Chemicals · February 3, 2025
Smooth sailing, no major complaints and constantly learning more
Pros: Great presenters, I like the customization options and multiple ways to do the same thing
Cons: The many features can be overwhelming but I understand that's the nature of powerful tools
Steve K. · CSR · Consumer Services · February 2, 2025
It works. It gets me from a to z but not always a straight line.
Pros: Our delivery manager is pretty cool. And our sales executive is alright too.
Cons: Not very intuitive. Doesn’t lead you to the next step very well.
Ann D. · Admin process manager · Environmental Services · February 2, 2025
Extremely impressed. Have always received a prompt response. Easy to understand how too…
Pros: Extremely informative. Touch base on a little bit of the entire system. Where very patient and answered all of our questions!
Cons: At time audience was a little too talkative.
Yvonne V. · Collections · Chemicals · February 2, 2025
Overall we are happy with the functionality of the software.
Pros: I love how easy it is to scheudle services when using the color coded quick scheduler! Customer service is also great!
Cons: How expensive all the add on features are. We would be using a lot more features if they were not so expensive.
Jordan C. · Operations Manager · Environmental Services · February 2, 2025
We are still new and learning, but feel that it will be a great benefit to our company.
Pros: The possibilities are limitless. They have all of the resources to setup and run your business the way you want. They are always willing to explain and teach you.
Cons: The conversion process was hard for my company.
Chris A. · Owner · Consumer Services · February 2, 2025
So far my experience has been good. I am eager to join the commutation center session to learn more. This session was great!
Pros: This session was very informational. The speakers were amazing and the questions/discussions were very helpful to me as I am only 1.5 years with pestpac.
Cons: There is nothing that I disliked. Again this session was very helpful to me.
Olivia D. · Customer Service Assistant Manager · Accounting · February 2, 2025
My overall experience is decent. I wish the support team (over the phone, but at this conference) was more knowledgeable and I didn’t have to submit as many requests and tickets.
Pros: I like the varying reports, and once you figure out how to do everything it’s decently easy.
Cons: I feel like the back end is not user friendly and rather convoluted.
Emily M. · Office Manager · Hospitality · February 2, 2025
Fantastic. Great with troubleshooting and quick on a solution
Pros: Good info, great presenters. I learned a lot about company set up.
Cons: Hard to hear presenters. The room was extra loud in all the wrong places.
Jackie D. · Manager · Consumer Services · February 2, 2025
Overall I would say my experience with PestPac has been very positive! Use it easily everyday.
Pros: How versatile the mobile app and desktop is.
Cons: Not being able to pull AR reports automatically.
Sydney V. · Customer Service Representative · Environmental Services · February 2, 2025
We had a good time learning from other groups
Pros: Meetings with group and discussion. Being about to ask questions
Cons: Seeting was tight in the back, can't see screen from back.
miranda R. · Bookkeeping · Executive Office · February 2, 2025
Very good would recommend to everyone to attend
Pros: Very informative good information great speakers
Cons: Side conversation hard to hear presentation
Megan J. · Accounts Receivable Manager · Accounting · February 2, 2025
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