RethinkBH

Pros: What I like most about RethinkBH is it’s streamlined U.I that allows for easy data collection, scheduling, and converting of appointments all from the one easy use app.

Cons: Although I do not have to use it often so it isn’t really a concern I do think the website is very cluttered and can be difficult to navigate.

Pros: Rethinkbh is very easy to navigate, I find it the easiest system to navigate for Aba, it is also easy to get signatures

Cons: Duration can be a little tricky due to the timers being glitching, also sometimes when it is paused it does move back to 0 seconds

Pros: I really liked the effectiveness of RethinkBH, especially with the new AI filter features. The system helped make tasks more organized, efficient, and easier to manage throughout the workday. The platform also improved workflow by making patient management and billing processes smoother and less time consuming overall.

Cons: One thing I liked least about RethinkBH was the constant website maintenance and occasional downtime. It could sometimes interrupt workflow and make it difficult to complete tasks efficiently during busy work hours. I also experienced moments where the system would lag or take longer than expected to load certain features.

Pros: RethinkBH has a great variety of CEUs on all topics of interest. It is also a great feature that we are able to watch recorded webinars to earn CEU credits. RethinkBH makes it a great way to earn CEUs for BCBA requirements and for overall growth and learning.

Cons: One con is the change in the membership. There used to be a monthly rate that can be canceled at any time, with an option to sign up again in the future. Now they have changed it to an annual membership which might be too expensive for some users.

Pros: It’s simplicity; it’s not that difficult to navigate. The UI is friendly compared to other platforms. Whether it be collecting data, billing, or finding information regarding staff/clients.

Cons: When there are bugs or issues causing the entire system to essentially collapse or appointment times being changed or deleted.

Pros: I am an RBT and when we switched to Rethink the process for submitting session notes became so much easier than our previous system. I also find a lot of the training to be useful. My supervisors have mentioned the customer support to be stellar so we appreciate that as a company.

Cons: I do not think the resources are organized effectively. I would love a search button and more resources including for writing behavior plans. We are not able to use the data collection feature as our site collects data differently than a typical ABA site. The most helpful change would be for the app version to resemble a calendar as it is frustrating to use the current system.

Pros: ReThink's UI is simple and easy to read for scheduling purposes. The group calendar is great for moving around sessions quickly due to schedule changes. The staff have an easy time onboarding and learning how to collect data quickly and easily.

Cons: When the staff and client size gets large the group calendar can be slow at times to update changes.

Pros: I like how easy it is to view a schedule in a non overwhelming display. It helps that billable and non billable entries are color coded as well.

Cons: I don't like that sometimes around end of month it feels like the speed of Rethink goes down, especially because it tends to overlap with when we need to run some important reports.

Pros: Customization. Recording supervision is important and it's great for us to customize our session notes to include supervision details.

Cons: Slow loading times during high volume use or when you are reviewing many session notes for a long period of time in an appointment list.

Pros: I like that data collection is just the touch of a button. It makes sessions smoother with the kiddos.

Cons: I don’t like that the session don’t verify immediately and that you cannot change the time once verified if you make a mistake.

Pros: Convince and availability when it pertains to obtaining information on behaviors and skills. I rarely get any connection errors.

Cons: The significant difference between the website and the app. Being able to cancel or add a session is different.

Pros: Ease of use for behavioral therapists as programs and skill targets are easily viewed. Data collection methods are also varied and the graphs are accurately presented.

Cons: Some glitches in the system, especially when syncing data or programs for daily sessions. Also incompatibility in schedules for countries without daylight saving time.

Pros: Navigation Ease & Security. Everything is in one place to write and search client Notes. Privacy Matters. With Rethink we are Secure.

Cons: No conplaints at all really. Compared to the other software we use as a company, it is my favorite. The easiest to Navigate.

Pros: I like the data collection features that are available that allow me to add or subtract depending on the day.

Cons: That each session note needs a lengthy description because most days are repetitive i would like an option of multiple choice

Pros: Rethink BH is extremely user friendly. It is easy to use and provides therapists with the tools we need to take accurate behavior data.

Pros: User friendly, ability to schedule same event for multiple days, customer support, data collection, payroll report user friendly.

Cons: slowness on report generation for billing and payroll, sometimes the appointments are archived for no reason making it difficult to retrieve.

Pros: User friendly and easy to navigate, able to collect data easily without needing much help as well as writing notes.

Cons: Sometimes I do have issues with syncing everything but as soon as I close the app and refresh I have no issues.

Pros: some useful software features. Does what it needs to do in terms of basic data collection and charting.

Cons: Predatory business corporations. Auto renewal even when trying to adjust program needs and company needs prior to deadline. Awful customer service.

Pros: The Rethink behavioiral health application has been a great app for the counselling team. We have great value for money as we have minimised operational hours significantly especially around data collection, schedulling and billing. Our staff members also enjoy good relationship with our xkients because of the ease of mind the application brought to the team.

Cons: The Rethink app does so much and even with the invention of rethinkBH+, we worry about less. For the cons, i would say we do not have followup from the team but i do not think this is necessary as the app is quite easy to use after deployment.

Pros: They have an expansive array of things that they can provide. Onboarding was great. The security is so good we often could not log in which is both a pro and a con.

Cons: Customer service and response is terrible. As mentioned onboarding is great. They drop you after that though. The lack of response you get from them will impact your ability to serve people and they do not factor that in to response times. Our company has waited 3-5 days for responses. The responses often do not fix the issue. There are a lot of excuses made about how busy the support and help desk people are which is a red flag.

Pros: Rethink is not complicated to learn and create programmings for ABA clients. It is user friendly with programming and data review.

Cons: The customer service is non-existent. I constantly reach out and send follow ups to emails and do not get any resolution. Rethink could not work for our practice as we added different lines or service and we were led to believe it would. It caused incredible hardship for our practice.

Pros: Rethink is a great tool and is relatively easy to manage. It saves so much time once everything is set up and makes scheduling and RBTs a breeze.

Cons: It takes a little bit of a learning curve to set up, but the app offers a lot of support in doing so. It also could offer a bit more customization in certain areas.

Pros: Used to never have problems now all we have is problems almost daily.

Cons: Poor quality of there app. Would not recommend. Trap you into contracts