Theralytics

Pros: Great value, simple and easy to train. Parent portal is also helpful. I have used the product for more than 2 years.

Cons: Does not have QGlobal integration. The app can be down at times for maintenance. Otherwise no issues.

Pros: It is easy to see what appointments are scheduled as they are color coded. It is also easy to manipulate the schedule as an administrator to ensure all appointments are accurately inputted.

Cons: There are sometimes connectivity issues or notes say they are saved and then disappear, losing the signatures.

Pros: We have used Theralyics for over 3 years now and are pleased with the service and value we receive from them. We feel secure in their security measures and that our data is secure and never had any issues with breach.

Cons: Different time zone then us, but they always make it work for us to reach them throughout the day. Always available for a zoom call.

Pros: Theralytics has a great management team that makes you feel like you are their main focus and priority.

Cons: Like any other EMH/EHR, there are needs for updated or added features as you grow. They are quick to add utnto the schedule and listen to your needs to implement workarounds until thw uodates are developed in the software.

Pros: When we were searching for an EMR and data collection system, scalability was a major priority. We chose Theralytics because it was clearly built to grow with an agency, and that scalability was available right out of the gate. As we’ve expanded, the system has continued to support our needs without requiring major changes or workarounds. Another major strength is the support, responses are timely, helpful, and feel genuinely collaborative. It’s clear the team understands the realities of running and scaling an ABA organization.

Cons: This would be nitpicking but reporting could be more robust to help with KPI tracking such as units utilization auto-calculations.

Pros: Theralytics brings scheduling, data collection, billing, reporting, and clinical documentation together in one unified system, reducing the need for multiple tools or third-party platforms.

Cons: Theralytics does not currently support importing or integrating pre-built goal banks from commonly used ABA assessment tools such as the VB-MAPP, ABLLS-R, or AFLS. This means clinicians must manually enter goals and targets into the system, which can be time-consuming.

Pros: Always being able to reach someone to help with any support issue or question. The application itself is easy to use and they maintain consistency in operational use even when making improvements.

Cons: Initially when issuing support tickets, the information provided is limited or lacks the depth required to understand or resolve the issue. (Of Note: Things are able to be quickly revisited and escalated as required until the problem is fully resolved.)

Pros: Clean application to the most pressing issues in managing an ABA practice & amazing customer service.

Cons: Like any tool, there is a learning curve - but the Theralytics team is always available for support. Still working to add curriculum that is ready to go.

Pros: It checks a lot of boxes that an ABA company would need. There is ease and it's also easy to teach. The app is helpful for in home note taking.

Cons: There is no real payroll function. I can run a payroll report, but I am using another system to get employee acknowledgements and sending the payroll company a completely different report I am putting together.

Pros: The web browser has been very user friendly! Specifically the way we are able to easily access the client information.

Cons: The app has limited functions versus the browser, but the team has been great about addressing these concerns with an updated app to come.

Pros: One thing that truly stood out to me as a customer of the practice management data system is their outstanding customer service. Whenever I’ve had an issue, their team has been quick to respond and provide support. The training team is especially helpful—they walk you through the system step by step and make sure you never feel overwhelmed. Their dedication to customer success makes a big difference.

Cons: One area I’d like to see improved in the future is better integration with other payroll management systems, as well as enhancements to the intake process such as the ability to create documents and email forms for e-signature. These features would streamline workflow and make the system even more efficient.

Pros: We appreciate the quick communication and dedicated team to our agency. They worked hard in resolving an issue of nonpayment from an insurance company in late 2024, and ensured that our company was paid in full.

Cons: I do not have any cons to say about Theralytics. They are always striving to make their product better. We noticed they took feedback in the adding to their data collection system which has helped in daily sessions.

Pros: What I liked most about Theralytics is how intuitive and efficient it is. The data collection process is seamless, and I really appreciate how easy it is to set up programs. Generating reports is also very straightforward, which saves a lot of time and effort. Overall, the ease of use across all features has made the entire experience smooth and productive.

Cons: While my overall experience with Theralytics has been positive, there are a few areas where improvements could be made. One downside is the lack of customizable documents, which can limit flexibility. Additionally, the inability to bulk apply signatures on the staff side can be a bit time-consuming. Lastly, when an appointment is rendered, the symbol indicating this is somewhat hard to see, which could be improved for better visibility and clarity.

Pros: Very easy to use and learn. Taking data is very easy on the app. Any questions or issues are also promptly responded too.

Cons: some quality of life changes could be made. Saving behaviors could also be more intuitive because it is different from saving skill acquisition data

Pros: I liked the ease of use of the app. It worked well

Cons: I liked the lag times least and missing functions

Pros: I use Theralytics for billing across multiple practices, and it's been incredibly effective. This user-friendly practice management system streamlines both clinical and billing functions with its comprehensive electronic tools. Highly recommended for ABA practices!

Cons: None as their support team is excellent, always listening to feedback and working to implement changes when they’re valid.

Pros: I have used Theralytics since they first came on the scene. Whenever I need help with the platform or have billing questions I know that I can reach out and I will receive a fast and accurate response. I have tried other platforms but have been the most pleased with Theralytics.

Cons: initially notes were not specific enough for some insurance providers but this has been addressed.

Pros: It's easy to use, and the support team is very responsive and are a great resource.

Cons: The app can use updates to allow for scheduling.

Pros: Customer support at Theralytics is outstanding. They support both small and large companies with equal consideration and care.

Cons: Learning your systems can be challenging but this comes with any comprehensive software similar to Theralytics. Their training and video recordings are very helpful and customized to meet our individual needs.

Pros: Practice Management Software is efficient and easy to use. Billing services are provided to ease some of the responsibilities of submitting claims, tracking claims, and entering payments. Customer services responds quickly.

Cons: I would like the data collection software to include a curriculum library.

Pros: I like the ease with which you are able to adjust client schedules.

Cons: I would like to be able to type out the date instead of using a drop down menu.

Pros: Adding clients and their authorization information is very easy and seamless. Submitting billing is very quick and easy to make adjustments if needed.

Cons: Searching through a calendar to select a date of service or enter in a DOB is very time consuming. I would much rather free type a date in a space as that would be much faster and easier.