Workhub

Pros: I find that the app provides ease of use for our workforce which increases our overall use of safety documentation. Since we began using the WorkHub app our overall safety culture and awareness has improved year over year. Customer service has always been fantastic and any question, concern or problem I have encountered has been brought to a successful resolution in a timely manner. It has been a pleasure working with and using WorkHub.

Cons: The app limits the ability to include specific sections or tabs so you need to be creative when placing new custom or specific tabs or sections. There are ways to input the data you want however it would be more accessible if the dashboard could be modified

Pros: The customer support is fantastic, the team is knowledgeable and have a very quick response time. This is a great tool for audit management!

Cons: There is really nothing that I don't like about the Workhub platform. The platform is very easy to use.

Pros: It is great value for the money, it is simple to use and the customer support is amazing, always helpful and always friendly.

Cons: It would be great to have a little more flexibility in using the rewards program.(self directed) Something we could create and publish in house.

Pros: I like the simple use of Workhub and the quality of safety training videos it is hardly that employees can continue where they left off.

Cons: Additions Spanish safety videos would be beneficial. Training videos able to take with no wi-fi or cellular signal.

Pros: Easy to use for both admin and employee, perfect place for keeping procedures, policies and SDS handy for all

Cons: I cant think of any problems off hand, if I am looking for help on something that is not apparent they have solved any issues I have come up against

Pros: Workhub is truly the best platform I have worked on for ease of use, to users use to support. The Support is one of the best I have ever seen on a platform, not just a safety platform. They are so helpful and easy to work with.

Cons: Honestly, there is nothing I don't like about Workhub. It is extremely easy to use and to be able to interface with DoForms so that all our documents are stored securely. I don't think anyone can beat them for how great the platform is.

Pros: What I like most about workhub is its efficient "Employee management" and excellent "customers support." It is easy to track active employees and inactive employees, as well as their current and past due tickets. Whenever we have questions or requests, the customer service team answers all our inquiries in a very professional and timely manner.

Cons: I believe the "Forms" can use a little more improvement. There were few forms like tracking the action items that needs improvement by adding more fields for us to efficiently identify or link those action items to an incident close-out.

Pros: The support workers are so incredibly helpful! Every time I have a question or need to troubleshoot a new module, I just jump on the live chat, and a knowledgeable person is there instantly. They don't just answer the question; they walk me through the solution step-by-step. Their outstanding service has made implementing our safety system a breeze. They have a suggestion box for ideas to improve and for me that is invaluable. If they can help me with some of my suggestions it would also help others.

Cons: Sometimes I find ways where the system is lacking for my specific needs, but Workhub does have a 'suggestions box' which is helpful, in that they truly consider ideas from those that need different functionality to make the platform work better for their unique industry or processes.

Pros: Ease of communicating with many remote workers, helps keep up on compliance for workers and see where the gaps are.

Cons: When posting bulletins can be awkward getting it to view properly, doesn't accept a word document very easily

Pros: The ability to make changes to policy's and procedures easily. The online training is a neat bonus..

Cons: Needs a place for Formal Hazard assessments. In the Safety meetings section policy's and procedures should be able to be linked. After editing a procedure the system should make everyone reread it.

Pros: The information is at my fingertips(easy to use). The staff is friendly and knowledgeable about the program.(customer support). The rewards program helps, as it is incentive for the workers to complete tasks.

Cons: The word editor in the policy tab is unfriendly and difficult to use. You can upload a word document, but that defeats the word editor. Why have it if it is unusable.

Pros: Workhubs many different categories make this program very convenient for me to reach all the different areas of staff we have. As well I can set up training programs to meet all the different areas of staff we have. I love that I can upload policies and procedures into it and the staff just have to login for access to this stuff they need on job sites

Cons: Honestly I can not think of one thing I do not like in Workhub, I more I learn to do on it the happier I am with these tools at my finger tips

Pros: All in One Interface to document, and Download, all your OH&S Required Documentation, which is a great platform.

Cons: Some features can be improved such as Safety Meetings. Scheduling Multiple advance meetings max 3-5 would be helpful in case of daily safety huddles for example.

Pros: We were able to concentrate all our employee training in one location. Our technicians know what training they need to complete to reach the next level of competency. All of our policies, procedures and certificates are accessible from the the software and mobile devices at a moment's notice. It is very user friendly. All this at a very affordable price.

Cons: Not a con but a suggestion: It'd be nice to be able to import Safety meeting minute as a PDF the same as procedures.

Pros: $7c

Cons: My only con is that the form they provide can't be changed to be a repair order, where you can add what parts need to be ordered, etc. It's set up like an inspection. If you use another site to make your forms, then you can't search for key word in the form that was written by a worker.

Pros: It’s incredibly easy to use — not only for administrators but also for our team members when completing their Health and Safety training!

Cons: At this point, and I have been using Workhub for months now - I have nothing negative to say about the platform!

Pros: Easy to use and good value for the cost. Staff are engaged with the platform and find it easy to navigate.

Cons: Not all of the required courses for our organization are included in the library, but we can easily add ours in.

Pros: Workhub has been easy to use and easy to roll out to employees. Employees have picked up quickly how to use Workhub with excellent participation and feedback.

Cons: Analytics feature is very poor it does not quantify types of events accurately and is very basic. The analytics requires improvement in occurrence definition to be more effective.

Pros: Great value for the money for a learning management system. Customer Support is always available, and employees are easily able to acknowledge and participate in hazard assessments and standard operating procedures. Very user friendly.

Cons: While, primarily a learning management system, there is no feature for customizing reporting forms within the program other software must be used to import information. Site-specific hazard assessments, and workflows are lacking and only give supervisors (one person) notifications and viewing of incident reports without giving managers admin permissions to incident reports.

Pros: Ease of use as an admin. Leo is an excellent support and willing to provide assistance whenever needed

Cons: Uploading data. This process take a long time with multiple employees. Trying to get employees to load info can be quite tedious

Pros: Employee management features are easy to use for both the employees and admin and our customer support rep is fantastic

Cons: The inability to assign training to an individual, this makes it difficult to manage larger groups of employees

Pros: Workhub has made it very easy and seamless to enroll staff, monitor progress and stay compliant. I like that an organization can add their own trainings to the system and that it is not just what Workhub offer. This system is excellent for any ISO organization that gets audited.

Cons: The administrative role is a little difficult at times to setup. There are times, when it is hard to determine if you are operating in admin role or user role. Sometimes it is hard to tell what is "new" to the platform and necessary. I have found there to be duplicate trainings with different versions in the system, making it unclear as to which is the one to be compliant in. I would like to see some additional automations and push out notification settings for admins. Also, would like to see more reminders to employees when they have not met the target timeline for completion so that it does not become as manual for admins.