OpenText Cloudally Backup for Microsoft 365

Pros: CloudAlly is far superior, quick and easy to setup, manage, use and is great value for money above any competitor.

Cons: there are no cons!

Pros: Really simple to implement, and perform recoveries. Easy to use interface, and to give client users access if needed. Also very cost effective to provide unlimited data retention.

Cons: We found that in instances where a user's primary email address had changed, their Microsoft 365 Exchange backups failed. We had to go in and run a manual backup before backups would start working automatically again.

Pros: It's super simple to setup, easy to manage and good value for money. It managed all aspects of the M365 product with ease.

Cons: Nothing really to dislike. It does everything it needs to do as it describes it can be done. No cons at this stage.

Pros: CloudAlly’s automated daily backups have been rock solid. I’ve never experienced a failed backup that left data at risk. The scheduling flexibility ensures client data is continuously protected without requiring manual intervention.

Cons: none so far.

Pros: It's a solid backup for the most part. As long as the mailboxes remain licensed and active the backup runs great, with only intermittent transient issues that are to be expected with any kind of backup.

Cons: $8c

Pros: The CloudAlly backup portal is very intuitive to use and very simple and quick to do mailbox or folder restores. CloudAlly is cost effective, allowing unlimited data storage backup per user.

Cons: There is nothing that I can think of at this stage of using CloudAlly that I don't like about how it works.

Pros: CloudAlly backups for 365 is currently the best solution I'm aware of, the implementation process is straight forward and reliable. Alerts and notifications are always spot on, the amount of data held also seems infinite. Restorations are easy and provide multiple methods of doing so, if you have any problems the support team are always on it.

Cons: Sometimes backups will fail for no reason so they need to just be re-ran, this could be automated. On-mass scale this can be come a little tedious.

Pros: I really liked how easily I could scale up and down clients and the customer service has been excellent. Price point has been perfect to allow us to pass on those savings to our clients.

Cons: Being charged in USD instead of AUD. This makes it frustrating from an accounting point of view for Australian customers.

Pros: No need to keep logging in to check daily as day email schedule lets me know everything I need to know. Easy to restore emails or files.

Cons: Some backups fail for some odd reason. After looking at that mailbox, it seems that contacts and other small stuff fails and the actual OneDrive and email conversations are successful

Pros: Very easy to set up, and runs smoothly with little to no admin required. Restoration process is intuitive, and automated notification emails mean easy to monitor.

Cons: Pricing model is based on the number of exchange mailboxes including shared mailboxes. We use shared mailboxes a lot to retain ex-employee emails, but would prefer to be able to archive these in CloudAlly without having to keep them active in Exchange.

Pros: The platform is highly reliable and integrates seamlessly with Microsoft 365 services. I particularly appreciate the automated backup scheduling, which gives peace of mind knowing that emails, OneDrive files, and SharePoint data are consistently protected without manual intervention. The user interface is intuitive, and the recovery process is straightforward, allowing for quick data restoration when needed.

Cons: While the system works well overall, the initial setup and configuration can be a bit time-consuming, especially for users with complex environments. Additionally, reporting features could be more detailed, as sometimes I need deeper insights into backup statuses and potential issues.

Pros: What I liked most about Microsoft 365 Backup is the peace of mind it provides. The setup was straightforward, the interface is easy to use, and automated backups mean I don’t have to constantly monitor the system. Having granular restore options for emails, OneDrive, and SharePoint files is especially valuable.

Cons: The restore process, while effective, can sometimes feel a little slower than expected for larger data sets. Pricing could also be more flexible for smaller organisations.

Pros: One click configuration for all 365 services. Easy to manage great UX to backup, monitor and restore great chat & email support choice of datacenters

Cons: Nothing to complain about, great team, great product. always keep in mind that what the most important is to be able to restore data, and cloudally is great for that!

Pros: CloudAlly turned out to be very simple to use. Even with little IT experience it was easy to follow instructions and loads of videos if needed.

Cons: At first, I was concerned with how much it would end up costing but since you can trial it first it then gives you a quote if you wish to proceed.

Pros: I have been backing up our Office 365 mailboxes for about 4-5 years. The service works great! I have only had to restore a handful of times but it was seamless and successful. The customer support is also great. Every support case I opened was followed up and resolved quickly.

Cons: Probably the restore process being a little confusing in the options you are given for a particular mailbox, trying to isolate a specific email can be a bit confusing.

Pros: Overall, I have had a great experience with CloudAlly 365 backup and the value for the money spent is very competitive. We are using it for all the 365 modules. The setup was simple and straight forward. My interaction with support has been good and quick response. I have tested recovery for real time situations as well as to assure the process and have not hit a failure and recovery speed was better than expected. They even assisted me getting our Google Workspace data backed up after we migrated to 365.

Cons: Not a major issue, but when a backup failure is reported, I needed to contact support for an explanation. The logging received could have been more detailed.

Pros: The ease with creating and managing a backup stragedy for 365 products is much appreciated. Cloudally is an excellent value.

Cons: There's not much to dislike. The service does exactly as needed. If I had to nit pick, the restore interface might need a refresh.

Pros: The solution functions reliably and offers a straightforward configuration process, making it highly accessible for users of varying technical backgrounds."

Cons: It would be highly beneficial if the platform allowed seamless switching between multiple accounts, particularly for Managed Service Providers (MSPs), to enhance operational efficiency and user experience."

Pros: La simplicité et la rapidité de mise en place, ainsi que la tranquillité d’esprit de savoir que les données critiques sont protégées et facilement restaurables.

Cons: L’interface pourrait être modernisée pour offrir une expérience utilisateur plus intuitive et visuelle.

Pros: Easy to use. Simple but effective interface. Restore is very intuitive. Adding new users or folders is a simple process.

Cons: Everything is perfect as it is; there’s nothing I could improve or make better right now that I could think of

Pros: When you start to use this tool is intuitive and you don't need more time to configure. It's easy to control the backups and restore them. It is an intuitive tools and easy to configure.

Cons: In my opinion, it is slow for restore or download sharepoint folders or group of emails. When I needed to download some folders they need a lot of time.

Pros: I will firstly start by stating that thankfully we have never need to use any of the Cloudally recovery features in an emergency situation. Coming from a on-premise environment we were advise that we needed backup. Not knowing the market, I let the then current IT MSP/re-seller recommend and they recommended Cloudally for the task. I remember the setup being swift, testing conclusive and by the next morning the O365 estate was protected. I check regularly on job performance and protection status. MFA secures the account as you would expect and the UI is just so intuitive. you never need to ask. I didn't mention price, it is still 5 years on very good value per user.

Cons: The only think I can think to mention is that, originally I thought that it would restore direct in to O365 but we have worked to work around that observation as we regularly test quarterly on restores.