ElectionBuddy

Pros: The customer service!! Everyone is so helpful and they are real humans and not just bots. I was able to get my election up and running!

Cons: Not many cons- it would be nice to have SMS confirmation text when someone votes via text. I have many people who I only have their sms so they will not receive a confirmation in their email

Pros: The customer support was amazing. We recently used Election Buddy for an HOA annual meeting with four different items to vote on.

Cons: Once we learned the system, it was very user-friendly. There were a lot of moving parts in our last election, but owners found the system quite easy to use.

Pros: We used ElectionBuddy for a smaller association Board that I manage, and everyone involved in the voting loved it! It is very easy/user friendly to set up the ballots and the vote, and results are easy to view and share. It's a fantastic, secure way to have secure voting!

Cons: I honestly don't have any cons. The entire process of using ElectionBuddy was easy and straightforward.

Pros: User-friendly - This program does not require a lot of IT in order to operate it. It works with minimal input and provides instructions along the way.

Cons: At the moment, I do not have any cons about it. Everything worked out great for me without having to call for technical support.

Pros: Easy to set up and use. Feedback from voters indicated they found it easy and they liked it better because they could think about their votes instead of having to vote on the fly. Result reports were very helpful for reporting back to the membership.

Cons: Not sure if it actually encouraged voting. I think about the same percentage of people voted as before we tried this system. No one used the proxy system, whereas they did before when we used paper ballots.

Pros: Customer service is amazing. They're quick to respond and will follow up with you to ensure your problem is solved. I had a question about adding in voters once the election was live and they walked with through how to edit it and add voters and included step by step articles

Cons: The only con about ElectionBuddy would be the cost per election. If there is an error made and the election is already live, you have to close the vote and pay to do it again. They were able to give me a 50% credit but it would be nice to have like a grace period if the error is realized within a certain amount of time once going live. But overall we've used them for years and will continue to use them.

Pros: Easy to set up settings. Great "how To" tutorials. Excellent text and email support. Results we easy to understand.

Cons: Reminder set up tool buggy. No way (at least that I know of) to update results/main page without going to Dashboard and reselect election. When one is going through and clearing the Undeliverables, the Undeliverable screen goes away after you repair ballot, forcing you to go back and select Undeilverables again.

Pros: Easy to use, very precise instructions that anyone could follow successfully. No fuss and fit for purpose. Worked very well for us .

Cons: I don't have any negatives to add. The product was good value and fit our needs exactly. Nothing bad to say.

Pros: Cost, ease of use! I've been interested in the product for a few years and when I pitched it with the price, everyone on the team thought it was a "no-brainer." Can't beat the price for the functionality, ease of use and service.

Cons: I was concerned that the reminder emails were sent from ElectionBuddy Elections instead of our org name. When I asked support about this, they heard my concerns and made the change product-wide.

Pros: Gives more of my members the oppotunity to vote. Secure and easy to send to multiple people at once.

Cons: Understanding the functions of the monitoring administrator and the different access they have. I do need a little explaination on the set up.

Pros: The many features within ElectionBuddy allow our organization to be adaptable and serve all of our members properly.

Cons: ElectionBuddy should be able to delete duplicates from the voter list automatically. Instead, I have to go through and delete one-by-one.

Pros: ElectionBuddy makes online voting simple. It is secure, a good value for the money, and provides results immediately after the close of the election. If you get stuck, there is support who will get your problem fixed.

Cons: There is nothing I don't like about ElectionBuddy. It is software that really works! It does force you to be careful about uploading your voting list. Have an extra space or a stray comma, then your election is suspended until it is fixed.

Pros: It is an excellent value for money and agile platform with numerous options for any kind of election. Help is available at any part, although the election process is straight forward.

Cons: Haven't noticed any cons. Everything was easy and functional, right from the first election attempt.

Pros: This was easy to load for the different categories we had-some candidates were to be confirmed and some were to vote between 2 candidates. It's also a very economical platform and the voters liked it too

Cons: I had to learn the language or definitions of the types of categories and voting methods and the correct one to use for each section

Pros: ElectionBuddy was very easy to employ for our union's digital elections. It was easy to learn about and set up, it was very secure, and came at a good price for us. I would highly recommend it to any organization.

Cons: Nothing I can think of since it was easy to set up, train for use, secure, and easy for our constituents to use for our union's digital elections.

Pros: It was very user friendly. It kept the election confidential and kept track of any changes to voters.

Cons: There was nothing that I did not like. It was very user friendly and great customer service. I will definitely be using again for next years elections.

Pros: Reusing prior ballots - especially helpful since I replaced someone at our org - AND the customer service is amazing!!!

Cons: It's not always intuitive for me, so I probably use customer service more often than some, which is why it's a very important part of my positive experience.

Pros: It is very easy to set up and manage. The customer support experience was also excellent, with very quick response times to our questions. The price per election seems reasonable for our smaller cohort and offers more features for the price than competitors.

Cons: Setting up our initial voter list was tedious, as I had to retype every name and address to conform to the required format. ElectionBuddy was good at pointing out when the list had errors, but for us, it meant deleting the list, correcting the errors, and uploading the list again.

Pros: ElectionBuddy's flexibility and ease to run elections has been unmatched. I find the product reliable, accurate and easy to use.

Cons: I wish I had more options for survey's. A bit more more options for better design options. Color schemes, various questions types (scales etc.).

Pros: Free and easy for under 20 voters. It was very simple to use and understand. Our voters found it easy to vote as well.

Cons: Free limited to 1 reminder, could have had more participation if it didn't cost more money to send out more reminders

Pros: Can't pick just one! The ease of setting up our ballot. The step by step guide was so helpful. It walked me through how to do everything exactly the way I needed it. Also liked the confidentiality of the votes. This was very important to our community. Also loved the fact that it tallied all the votes for us and gave a very detailed summary.

Cons: That when we set up to vote for four candidates and if someone didn't want to vote for all four candidates and only write it two candidates that they still had to have four candidates. It didn't explain that clearly that there would have to be four selected no matter what.

Pros: This was very easy for the voters to use! I loved that we could set it up for an individual link to be texted to each member and they didn't need to enter another code in order to vote. From the admins perspective, it was a little confusing to set up, but the articles to find answers that I needed were helpful.

Cons: Figuring out how to set up the election wasn't the most intuitive compared to other technology (I can't compare it to other voting systems because this is the only one I have used... just comparing it to other tech experiences.)