ePRO Print MIS

Pros: user friendly, ability to get quotes out quickly, and multiple users.

Cons: Cannot compare different presses at the same time. Would like to be able to compare large press pricing to the digital press pricing.

Pros: Multiple functions at an economical operating cost. Great customer service.

Cons: Long set up process, some quirks when trying to change existing quotes/jobs.

Pros: We were doing everything manually, with a spreadsheet and InDesign templates before. It was tough! I love that I have a system with formulas and that everyone on my team can generally, for the most part, price out every customer inquiry the same way. Consistency is ideal All my teammates have grasped the system quickly after minimal training and as my team has grown, it's nice to know ePro is reliable and I don't have to check over every invoice.

Cons: There are some bugs occasionally and we have developed some workarounds for a few things on our end. However the tech support they provide would probably help us clear some of those out, I just rarely have time to focus on fixes! We are very busy.

Pros: The ability to customize and control the costing and pricing features. Attentive support, interested in solving issues.

Cons: I would like more control formatting reports. Having more report types to further cull business/client information.

Pros: The estimating is quick and easy. The support from Print MIS is excellent.

Cons: finding time and gathering info in the initial set up.

Pros: Estimating by far is the most important feature we were looking for. Implementation was fast tracked and [sensitive content hidden] and the team got our presses built and all our cost centers which there are many as we a full service commercial facility within one 8 hour zoom call we were ready for testing which is unheard of. Another great feature the used our existing quote letter and emulated to perfection.

Cons: You can't add a substrate on the fly it has to be put into inventory, which really is pretty simple.Wish they had an best press option which i think they are working on.

Pros: I like the ease of use, the programers are trying hard to relate to a journeyman printer, accounting is aalso happy with the system makes it easier for her.

Cons: Having to wait to get support timely however they response quickly a non issue

Pros: Ease of use Ability to add custom cost centre

Cons: Not linked to accounting software (but believe it can be)

Pros: Software is easy to instal - provides details like how much I am spending on each job and how much I will make - very user friendly

Cons: I really don't have a problem with the software right now.

Pros: Easy to operate Been using this software for over 15 years.

Cons: Nothing negative to say about this sofware

Pros: New system flows easily from print estimate to invoicing an can be used on iphone, ipad too now which is usefull.

Cons: Not great on all browsers, so have found the best that works for me on each platform i use it on

Pros: Easy to use, web based, superb tech support and willingness to customize to our needs, great price and value compared to other systems we looked at.

Cons: No user manual is available so many features might be missed.

Pros: I like the way in which a job can be duplicated, saving time. I like the manner in which the estimating and job creation modules come together and update in a very easy way, all the way through to creating a job bag with all details for the job operator. Easy to update the status of jobs.

Cons: This software does not work for accounting correctly. I am unable to mark an invoice as paid and so am unable to see exactly where my business is financially. I cannot see who owes me money and when it was or is due for payment. I feel very exposed in this area. i dont like the way that it sometimes hangs due to the suppliers server.

Pros: It is a seemless flow from print estimate to invoicing with clear steps to follow which allows great communication to the customer. Now it can be used on virtually any browser its fantastic.

Cons: It is not fully responsive across all devices (although this will be happening according to the developers / support)

Pros: Flexibility - able to change stock pricing as needed, add stock as needed, adjust markups as needed. Job tickets print nicely and are easily understood by printshop workers in all departments.

Cons: Running thru the Internet and having to update Silverlight. The software was just downloaded onto our server in the last month and the speed had increased tremendously.

Pros: The system can keep past quotes and past work orders. You can easily add a new work order, edit a old work order and clone work orders. You can also see your profit and loss on each job as you quote it. You plug in your cost on stock, ink per sq ft, labor, speed of machine, power consumption. Once it is set up, you can see if you are losing or making money. You can also check stock as your writing up a work order. If you don't have enough stock, the system will let you know you need to order supplies. The system can also keep track of the sales person commission on each job. After you generate a work order, billing is a snap. Then print profit and loss sheet and turn into accounting. Accounting can see how much profit that job made and what the sales person will get paid.

Cons: The system has glitches but once you figure those little things out, its pretty easy. The biggest mistake people make is when you change an estimate, go BACK to the blue tab. If you stay on the orange tab, the only changes the work order. Its actually a good thing, but users can make that mistake then the info for billing and the work order wont match. But again, it can be good as you can keep customer notes strictly in billing or keep notes strictly on the work order.

Pros: 1. Great value for money 2. Extensive range of features for each department 3. Web interface for access anywhere 3. Highly intelligent production system

Cons: 1. Implementation time reached 2.5 months but maybe due to the size of our company and customization we requested.