ePS Pace

Pros: Seems to run well. The interface is user friendly.

Cons: Sometimes the log in process gives issues and an error screen.

Pros: Billing for Web print jobs were programed and completed by your installer. Works well.

Cons: Installer never completed Sheetfed press information so makes it impossible to do proper billing. You terminated the installer, so project was never completed to our satisfaction.

Pros: The connection of the data objects makes it easy to understand the structure

Cons: Lack of a best practices guide when setting up the system

Pros: Sa facilité d'utilisation, son interface intuitive, sa compatibilité avec d'autres logiciels comme Microsoft Project, sa personnalisation selon les besoins du client, son support technique réactif et sa tarification abordable

Cons: L'absence de certaines fonctionnalités avancées comme la gestion des risques, la simulation de scénarios ou l'intégration avec d'autres outils comme Slack ou Trello. De plus, il nécessite une connexion internet stable pour fonctionner correctement.

Pros: Nothing. There is nothing to like about this alleged "solution". It is absolutely worthless to us in it's current form.

Cons: Estimating is bulky and not intuitive. Templates are incredibly difficult and cumbersome to build. MIS & W2P do not communicate, resulting in prices variances between storefront and actual production price (customer irritant). Unacceptable.

Pros: The customization module truly makes this platform powerful and able to adapt to many business models.

Cons: Currently, the CRM module. But, I say this knowing that at it's core Pace is an MIS system - not a CRM. So, I am appreciative they have the module as it allows us to operate with a single system of record and not have to manage multiple platforms or integrations.

Pros: I like the extensive functionality it offers.

Cons: It's very complex and making standard customization, such as setting up/updating/inactivating estimating workflows and operations, options, codes, etc. It's not possible to confidently test changes because there is no way of knowing all the calculations, xpaths, settings, etc. that could be indirectly affected.

Pros: I don't think there is much of anything I like about this software for our production purposes

Cons: I help manage the Wide Format department here at DCG ONE. PACE - as we are implementing it - is nearly impossible to use for our Production Team. There are confusing job tickets on an almost daily basis. These often result in misunderstanding and therefore late projects and/or re-work. I realize that some of this is likely how we implement PACE but the structure of the job tickets and order submission seems NOT comprehensive, confusing, and not user-friendly in a custom print environment.

Pros: Integration with DSF is an important feature for AlphaGraphics. Not always 100% foolproof, but much of the interaction is seamless and most useful. The connection with Inventory allowing customers access to their own stock items including stock balance figures is a winner. PACE allows a high degree of customisation which gave us a greater ability to apply the structure we needed to our workflows. It also facilitated the implementation of accurate production processes into the structure of the MIS.

Cons: We are missing more structured tie-ins with equipment vendors, allowing better integration of prepress and production workflows. This is something that is prevalent across all vendors, not just EFI. It feels like each vendor is determined that their method is the correct one and all others must conform to their standards, leaving customers with little option but to go it alone or forget about true integration.

Pros: It seems like there are so many features that you could ever want. I like the flow of AR/AP. It seems to flow in a logical way. The next steps are always laid out in the menu. There are lots of ways to get where you want to go.

Cons: The features there are, are hidden behind a clunky interface that isn't very intuitive. The biggest example for this is how hovering over just different parts of the same thing (like an arrow) will give you different menus.

Pros: API - We use is a lot to enrich the data in the system

Cons: Scheduling - It really has matured or developed much in the last several years.

Pros: The software has all you need to run a small to medium size business.

Cons: The software is difficult to use and learn, not UI friendly.

Pros: It is custom tailored to the printing industry. It saves time in estimating by creating templates for estimates and estimate components. It links different parts of our business together i.e. accounting, job costing, estimating and production. It helps us see where we are making money where we are not making money. It helps us identify projects that suit our capabilities and projects that don't.

Cons: It requires at least one person to administer the software and should have two or three that are qualified to jump in if necessary. The software requires substantial set-up time. It is a major investment of time for key personnel. It may be more than a small company can manage.

Pros: Overall - better than good (but I rarely give out 10's in general). Support - Excellent Integrations - very good>excellent Order processing - good Inventory - mostly good. Raw material is fine. We did purchase Printstream for fulfillment. Estimating/quoting - very good. Thorough, therefore a bit complicated - for professional use only.

Cons: UOM management in inventory. Estimating not designed for label printing (but adaptable). We felt like we had to go to Printstream for better finished goods inventory and fulfillment.

Pros: I like the interface. Inquiries reduce the number of rigid reports that are needed.

Cons: It seems that there are features missing that other ERP systems have. I come from manufacturing so the software I used was influenced by aerospace and automotive industry. I like dealing with support, but when something goes into dev review it falls into a black hold. I would like some updates.

Pros: EASY TO WORK TROUGH with. It has pretty simple, basic steps that makes it easier and faster to use .

Cons: TO MAKE CHANGES ON PO'S . For exapmle I have to change the ship to information each time. But, other than that everything else works good.

Pros: I like that we are able to use it as an ERP system as opposed to multiple systems.

Cons: Reports: Many of the reports that open in Excel basically do just that: open in Excel. The data does not actually generate in Excel properly and it is a major pain to manipulate in a way that can actually be useful. Sorting: It is annoying that the reports cannot always be sorted alphabetically. Reassigning accounts: A salesman taking over a current customer cannot see the customer history. This is a major flaw that has never been addressed to my knowlege in over 30 versions.

Pros: It has a lot of functionality. Its scalable as our business grows. It helps become a technology driven business.

Cons: Metrix has never worked well for us. Whilst its very powerful and advanced it can be complicated to use. I would welcome it being more user-friendly.

Pros: I love pace. It is very robust and does not crash.

Cons: If you need something from the EFI team is generally becomes an "enhancement" and can take months to be implemented.

Pros: Web based, easily integrates with other systems. Makes the selling, estimating and job ticketing process very easy.

Cons: The inventory management/fulfillment module is a complete joke. It is not intuitive and is generally insufficient for anyone to use commercially.

Pros: Software is easy to use after installation. Flexible and easy to customize.

Cons: The support contract are expensive and probably not needed after installation.

Pros: I really don't have anything to add in the pros column. They are several features that work but they are nothing extraordinary.

Cons: It doesn't work well with promotional products or wide format, pricing can be challenging, It's not easy for computer-illiterate people on our production floor for signing in and out of jobs, scheduling isn't as intuitive as it should be.