AkitaBox

Pros: I enjoy how we can look up assets by asset number or you can type in the location. For most assets you can see a picture of what you're looking for.

Cons: I'm not sure if there are videos available to watch to help the user experience, and possibly a tutorial on where to find helpful pages. If I could've had a more precise user interface finding assets could've been a little more efficient for me.

Pros: Finally got in and did my job as an employee.

Cons: How long it took to get in. The multiple moves to gain access was a fail for some reason.

Pros: The program itself is well put together and easy to use. But what I like the most is that Akitabox has listen to our opinions and made changes for us to accommodate those needs and desires.

Cons: I cannot think of anything to really say is a con.

Pros: I really liked the fact that they sent their team into my building to retrieve accurate data off all of my equipment and loaded it onto their platform. Then they provided not just me but my staff with great training to get us spun up to be self sufficient. They then took it a bit further by helping me to get the buy in from our staff that utilize our spaces by providing a quick link for them to notify us of any ongoing issues. Once they were what most companies would say completed they came back around to verify data that they felt was missing information and verified their own work. This is why our School District has been a proud supporter of AkitaBox because they have been a great supporter of us and a great partner as well. Any thing that we recommended and suggested they ran it up the flag pole to see if they could provide it for us. I always recommend this team when asked. I have investigated many other products and always stay with AkitaBox.

Cons: $7b

Pros: The ease and speed of adding new assets to a building.

Cons: The work order system is kind of clunky compared to other products on the market.

Pros: The system is easy to use, including categorizing, searching, and documenting service tickets.

Cons: I haven’t found any notable issues so far.

Pros: For the most part this is a very user friendly platform. The mapping function for asset placement is one of the best that I have seen.

Cons: 1. I am unable to drop a pin in a location for a service request or work order. 2. There is not a way to move assets to a different building with out deleting and recreating the asset.

Pros: Customer Service! [sensitive content hidden] is phenomenal!!

Cons: Can't search work orders by the work order number.

Pros: It's a comprehensive package that allows us to stay in one software program for proactive, reactive and Capital needs / issues

Cons: There is no internal "Back" button on the search engine. Every search starts over at the top of the sort order

Pros: It is a great resource to help track work orders that are in progress.

Cons: The mobile version isn't very user friendly.

Pros: Keeping track of the work orders/projects going on.

Cons: Using it on a mobile phone or any mobile device is awful.

Pros: Transitioning to AkitaBox was definitely the right decision for us. Our users love being able to see the floor plans and they appreciate how easy the program is to use. The staff are easy to work with and accommodating to our needs

Cons: It would be really nice to have a mobile app for our maintenance/facilities team.

Pros: The ability to have mutable buildings with floorplan.

Cons: I would like it to be an app so notifications come thru the app and not email.

Pros: I like that all facility management can be stored in one place!

Cons: Report feature doesn't have all the necessary tools we need yet.

Pros: It is very easy to sort work orders by worker strength, and the ability to put pictures of the assets has saved time in understanding nagging issues.

Cons: We could use a feature that allows the program to call up the camera when working on a Microsoft product

Pros: The organization behind it, how you can view all your task at once

Cons: Not being able to make certain things be required

Pros: ease of use and having a database of information in one spot

Cons: Need a real app for users the mobile site just doesn't cut it when your trying to function in the field

Pros: It's a very omprehensive product which has mead our process a much better product.

Cons: there still are some features not yet rolled out.

Pros: I love how easy the software is to use and the multiple ways our students/staff can enter service requests (Portal and/or QR codes). I also love the learning center with all the articles and videos that show me how to get the most out of the product.

Cons: I wish there was a way on the Admin side to pull easy reports for open work orders per employee. (Maybe there is and I just haven't found that yet).

Pros: Simple to use. Easy to train others on. Great for tracking service requests and work orders.

Cons: Unable to see asset totals spent on labor, parts, etc. Have to open each individual work order to gather this information.

Pros: An easy to use interface that is very intuitive and uses asset tracking.

Cons: Most services are web-based, so if you lose service, you lose some of the availability.

Pros: Visually it is very striking. End users really like the features of seeing the floor plant to direct Facilities to the area they are requesting help.

Cons: It is not customizable and the reporting tool really does not do anything of value. I wind up crating excel reports as the system itself is unable to really quantify their work.

Pros: Keeps all my assignments organized and easy to see

Cons: The mobile app doesn't show everything the desktop does