MobiWork

Pros: $7d

Cons: Powerful, custom field management with a steep learning curve. Five stars. If you’re on the fence, make the switch—you won't look back.

Pros: I like MobiWork's versatility and customization options. It fits our business needs because it not only provides great routing optimization and visibility, but it also allows the team to manage truck inventory and invoice.

Cons: When you have a large number of customers it can take a little bit to load screens, especially on the Composite routing view.

Pros: Customer Relationship Management and Reporting as well as Work Order Dispatching and Scheduling

Cons: Learning curve and inability to customize layout of invoices for printing

Pros: We have been using MobiWorks for over a year. One of the most important capabilities (a real differentiator) this product provides, is off-line work order functionality. Even when technicians have no network or cell coverage, technicians still have the work order information on their mobile devices and can continue with their work.

Cons: Documentation could be better, they have been adding and updating over the past year.

Pros: One of the things I liked most about MobiWork was its mobile-centric approach to field service management. The software provided a user-friendly mobile application that allowed field technicians to access job information, update work orders, and capture data directly from their devices. This mobility and real-time connectivity significantly improved efficiency and communication in the field. The software's GPS tracking feature also provided valuable insights into technician locations and helped optimize scheduling and routing.

Cons: While my experience with MobiWork was generally positive, one thing I liked least was the limited integration options with third-party systems. Although the software had a robust set of features for field service management, the ability to integrate with other business tools or systems was somewhat restricted. This limitation might require manual data entry or additional workarounds to synchronize information with other software used in the organization.

Pros: An out-of-the-box solution that offers accountability, work order scheduling, asset management, and responsive customer support

Cons: Despite its versatile features, integrating large scale businesses and the scheduling feature on tablet devices need refinement.

Pros: It makes schedule a lot easier, it does help us be more organized in regards of the issues.

Cons: There are too many features that I know are helpful but I've yet to learn how to use them.

Pros: Mobiwork has allowed us to process requests from quote through dispatch and completion to invoice without the need for more expensive platforms that cost many multiples compared to this program. Ability for a small staff to perform all needed functions for quoting, scheduling, dispatching, and invoicing in one package

Cons: Existing process to add parts, services, customers, etc can be improved to allow for new assets or parts to be added directly from the workorder page.

Pros: Makes it really easy to optimize our team's routes everyday!

Cons: It's still hard to integrate our large repair business side to Mobi

Pros: MobiWork has customizable forms that you can track almost anything. It is one of the easiest for those on the field to navigate. Tracks almost all aspects of dispatching and maintenance business.

Cons: There are no real cons. There is a learning curve, but once you get set up it is a breeze.

Pros: Scheduling and automatic communication is what I use it for mostly

Cons: Glitches can be frustrating but I’m sure all have them

Pros: Mobiworks helps me keep better organized and makes the jobs go smoother

Cons: The gps feature does not always have right adress

Pros: The software is easy to navigate and user friendly.

Cons: I have no suggestions at this time. Works great for our business needs

Pros: The product is easy to use and work with on a daily basis.

Cons: When using mobiworks to take photos, the photos being clearer would be nice.

Pros: It helps speed the process to ensure every one gets to see real time of deliveries of product.

Cons: I would like the in route feature to be able to start and stop all in one operational feature. Example for traveling to a site one day and start right up the following day for delivery.

Pros: easy to use, has variety of uses, something I use daily

Cons: Remembering what is used for what with how many uses it has

Pros: The ease and diverse use of the platform. It allows me to submit completed work orders, receive my daily task list from my project manager, all from my mobile device.

Cons: I had initial issues getting and keeping my login/password functional. Seems like I must've reset it 3 or 4 times.

Pros: Ease of access, and very helpful for completing my work orders during my deliveries

Cons: The app on my phone does not work as well as it does on my tablet.

Pros: I really like being able to see the previous users filled forms. This allows me to see exactly what was done with pictures so I know where to pick up and keep going from. This is huge especially the time I save making phone calls trying to figure out what work was completed.

Cons: I wish I could download documents in the offline mode.

Pros: How streamlined it is to use in the field, not a lot of wasted time on useless data input.

Cons: The dependence on internet or cell service.

Pros: MobiWork helps DTS keep track of all of the jobs and helps to provide a framework when closing work orders to ensure great service for our customers.

Cons: I think it could look a little prettier, but otherwise it works great.

Pros: This product is so easy to use it’s become second nature for my company. Its important to track every job that i do so we can go back and see all the things i do on every job i’ve been on.

Cons: The IOS version could use a little bit of work that’s the only thing i can think of.

Pros: How easy the work order screen is to use.

Cons: The schedule part is a little weird on the tablet, in my opinion