Rating
4.4
412 reviews
Categories
8
Founded
1983
Employees
200
RMS is a top-rated hospitality management platform that offers centralized, easy-to-use software for campgrounds, RV parks, and marinas. Some of the key features include an inbuilt channel manager, dynamic pricing, an online booking engine and revenue management capabilities. With over 35 years of experience in hospitality technology, RMS has helped over 6,000 properties across the globe achieve increased revenue and operational efficiencies.
Ad spend / mo
$3K
4 paid keywords
Paid visits / mo
810
Organic keywords
4,361
Organic visits / mo
4,594
Authority
40
5,303 ref domains
Creatives run
100
as Colin J Mitchell
Active now
93
last 14 days
Advertising since
Oct 2021
4.5+ yrs running
Last seen
today
still active
Running 1 ads on LinkedIn as RMS - a paid B2B channel, on top of any Google/Capterra spend.
View on LinkedIn Ad LibraryThe shared messaging across Campground, RV Park & Marina Reservation Software advertisers - the validated angles to copy. See the niche →
(412 reviews)
I will recommend to my colleagues to run it
Pros: It is very good soft ware to use and very easy to use
Cons: Running speed is very smooth while using this software
Sunil K. · Business · Food & Beverages · December 10, 2024
As with any product, each new version has its learning curve but in the case of RMS the learning curve is quite gradual as the product works so well, and if you know what its supposed to do, it just makes sense. And, if you need to, their Support Team is simply amazing!
Pros: Ease of use, easy to train new staff on. Setup or rates and channel management are much easier vs other systems used previously.
Cons: Hard to say as I really enjoyed working with the product, all the way back from a server-based version in 2007
Sunny S. · General Manager · Hospitality · May 16, 2024
Excellent and great customer support. Always happy to help you
Domain confidence 98%
| Keyword they bid on |
|---|
| CPC |
|---|
| Pos |
|---|
| % budget |
|---|
| Landing page |
|---|
| rms | $3.56 | 2 | 96.2% | www.rmscloud.com/platform-overview |
| rms cloud | $3.05 | 1 | 1.9% | www.rmscloud.com/platform-overview |
| rms pms | $16.53 | 1 | 1.1% | www.rmscloud.com/platform-overview |
| rms reporting system | $6.47 | 1 | 0.8% | www.rmscloud.com/platform-overview |
Visit RMS' Official Website
Property Management by RMS — Cloud-based Property Management System & Hospitality Management Software. 7,000+ Properties Trust RMS For Reservations, Pricing, Operations, Integrations and More! Front & Back Of House.
https://www.rmscloud.com
Property Management by RMS
All-In-One Hospitality System — Manage Multiple Properties, Simple Reservations, Dynamic Pricing, Plus Integrate With Otas. 7,000+ Properties Trust RMS For Reservations, Pricing, Operations, Integrations and More! Cloud Based PMS. Housekeeping Software. Cloud Based. Front & Back Of House. Inbuilt Channel Manager.
https://www.rmscloud.com
Property Management by RMS
All-In-One Hospitality System — Cloud-based Property Management System & Hospitality Management Software. Manage Multiple...
https://www.rmscloud.com
Property Management by RMS | All-In-One Hospitality System
Manage Multiple Properties, Simple Reservations, Dynamic Pricing, Plus Integrate With Otas. 7,000+ Properties Trust RMS For Reservations, Pricing, Operations, Integrations and More! Cloud Based.
https://www.rmscloud.com
Pros: The ease of the program is booking chart
Cons: Don’t know how to use it all but I just call online and they are always happy to help
Ronyce G. · Manager · Hospitality · March 5, 2024
Absolutely stunning app for accommodation providers.
Pros: Love all the features you guys keep building and upgrading. There are abundant of features that I might not have used or experienced. They design it fit a wide range of properties from caravan park to 5-star resort. [sensitive content hidden] is a great [sensitive content hidden].
Cons: Nothing should be complained about. They are simply free of faults.
Lan H. · Owner · Hospitality · February 19, 2024
This software is definitely not for holiday homes and even hotels, as it's full of errors and they only have 5-6 people in there company who are not available most of the times, it's not worth wasting money on there training and software they make you pay 3 months advance as they know there product is faulty and they don't want you to runaway before that, good at planning strategy of how to scam people! BEAWARE!
Pros: The confidence how they lie about there product, and try to show the value of it however once you pay for the training they will vanish it took me whole 2 months just to set up the software.
Cons: after the software was set there was issue in the calendar on airbnb, my properties were closed for whole month in high season, and there whole company were busy celebrating there vacations, also they did not refund our training fees AED1700 as they claim to give us training and software full of errors.
Lokith K. · Managing Director · Real Estate · January 21, 2024
Overall dreadful experience. The support workers were good to deal with, but the program is just not reliable
Pros: online booking functionality worked okay.
Cons: system prone to crashing multiple times during day. Would sometimes take 10 minutes to perform a simple transaction
Grant H. · General Manager · Leisure, Travel & Tourism · December 21, 2023
Pros: When we finally got thru on the phone Tas was more than helpful. On previous occasions we have been made feel like we are stupid.
Cons: The time taken to find a phone number so we could speak to the help line.
Judy D. · Owner Manager · Hospitality · November 23, 2023
Pros: Functionality and ease of use. The automated help topics with visual guides are eptensive and answer most queries but when they dont the service requests or staff at the other end of the phone are so helpful and knowledgeable that I havent had an issue I couldn't resolve (and I had many questions believe me!).
Cons: Setting new rates confuses me. I don't know whether I need to be in Rate Structure and type, Category, Rate period or Amount (4 seperate areas seems clunky and I don't think I would get as confused if this was an integrated, automatically stepped out process on a simngle page for absolute dummies like me). The address search identified=s international adfresses often before local ones. Not sure if possible but it would be great if the country of operation was prioritised first.
Coral P. · Owner/Manager · Hospitality · October 25, 2023
Been using RMS for over 2 years now across 2 companies And i love every thing about it Special thanks to [sensitive content hidden] He helped set it up in the new company from scratch
Pros: Ease of connection to OtA and rate fixing across platforms
Cons: Mobile version can be worked on it is a little hard to use now
Rebal M. · Booking manager · Real Estate · October 18, 2023
Tourism Creatures manage approx 20 properties on rms and the customer service has always been outstanding.
Pros: Sunday morning user profile issues. Submitted service request and received a lovely phone call from [sensitive content hidden] who solved my Access Profile Issue so I could continue with my scheduled project with no delays.
Cons: Bulk deposit and cancellation rule entry
Joanne K. · Director · Hospitality · October 15, 2023
Overall RMS is pretty good because I have learned now on how to use it and find it pretty comprehensive. I then train my staff. I don't call support that often. I find that my staff only want to know what is relevant to their jobs and don't want to take advantage of any of the other functions that could be super helpful. But at least one person in the office knows how to trouble shoot most issues.
Pros: I find that RMS has a lot of capabilities, but we don't necessarily use all of them. The main thing I find challenging is the Tarriff manager. I seem to have a lot of trouble with connecting with different OTAs. It's not perfect, but I don't know if any of them are. The support desk is very good at helping me troubleshoot problems and most of the time, we find a solution. I do think the system is glitchy though as I often have to refresh my page because it seems to have an unstable interface and doesn't show things on the screen correctly. But one thing I do like is that that you can work from anywhere and I love being able to help guests from home on my own computer.
Cons: Not enough training- would like options to go to a local workshop or class. Even if there was one in another town, I would really want the option to go there to learn more. There seem to be new features all the time, but no one to show us how they work.
Cathleen C. · Director · Hospitality · September 19, 2023
Great trainers are always are always very helpful
Pros: Although it is early to mention for first time user but most of the icon are useful
Cons: should have live chat box notification for task accomplishment required
Mayank S. · Reservation Manager · Hospitality · September 9, 2023
Quite good
Pros: Overall great product to use in basic form .
Cons: Difficult at times to remember?work out where certain operations/detail is to make changes.
Leo P. · Owner · Hospitality · September 7, 2023
Overall I enjoy the system because of the extra features. How much you can edit the sales and product listings.
Pros: I really enjoy how many features the system holds. It takes a while to learn but the system really has options for every application. Ease of use is not always simple but customer support is very helpful
Cons: It is tricky to know exactly where to go to streamline working through an issue. Most errors are solvable and explainable it’s just learning where to look.
Scott B. · Campground Manager · Hospitality · September 5, 2023
Pros: Clean interface and easy manipulate . Good Comprehensive function
Cons: Improve Email and message from OTA connectivity so that user use all in one.
Anni S. · Manager · Hospitality · August 15, 2023
Still learning setup and operation - this business is new to RMS and challenging to me and RMS. The database and training setup occurred during the busiest time of our Show. Many issues have been resolved over the past couple of months. More to come. All RMS local and international staff have been very supportive and understanding of my needs.
Pros: Still learning the program, not fully operational at this time.
Cons: Still learning - not operating the system long enough to provide an honest evaluation.
Dennis K. · Event Manager · Events Services · August 1, 2023
$89
Pros: Nothing. Was totally a disappointing from the start, the system the team, the help is zero. Unprofessional
Cons: Nothing to like, the promises are fake, they will take the money from you and sent you to very unprofessional people. Fail to connect and over booking a lot. Picked wrong prices.
Ahmed O. · Ceo · Hospitality · August 1, 2023
Support Staff were efficient and informative
Pros: Support staff can easily guide you remotely
Cons: too many steps at times to achieve goal
Patricia S. · Property manager · Hospitality · July 3, 2023
Pros: SMS two way service and quick response from support
Cons: Minor bugs but not frequent. Help support fixes immediately
Byron B. · Administrator · Defense & Space · May 25, 2023
Pros: The program does all that I would want it to, and in particular the personal over-the-phone customer service is excellent
Cons: Sometimes I am not clever enough to easily use all the program's features
Andrew S. · Owner · Hospitality · May 19, 2023
Pros: History of customers, fairly intuitive to use and train staff.
Cons: Integration was tricky but we ironed out the issues over time.
Liz D. · General Manager · Hospitality · May 19, 2023
I am hoping they will work with us on this
Pros: We are a small company and they can do owner accounting
Cons: Recently we were told they would only store 48 months worth of data and we need to keep all of our records
Marianne M. · Owner · Hospitality · April 28, 2023
The most frustrating thing about RMS is the inability to speak to an individual when you encounter a problem. You write a message and often never hear anything back, despite multiple attempts.
Pros: The interface with Owner Accounting is extremely useful for us. We can use the pre-set reports to account for the rentals on a monthly basis.
Cons: There are some complicated intricacies in setting up the software. If you do not categorize things properly then the reports issued are not correct.
Sue J. · Accounting Manager · Hospitality · April 26, 2023
Pros: The customer support is the best, it is the one reason I have not switched to another provider.
Cons: slow system
william m. · owner · Recreational Facilities and Services · April 26, 2023
Have used RMS for 20 years and their service is brilliant.
Pros: I love the service of RMS. It is 100%. [sensitive content hidden] is so knowledgable. She is always friendly helpful and solves my issues.
Cons: I have been asking for 8 years to have our bank feed straight to rms so we don't have to daily banking. I am still waiting
Gayle O. · Property Manager · Real Estate · April 21, 2023
| Campground Management | 1 | 9 | - |
| Hotel Channel Management | 1 | 9 | - |
| Channel Management | 1 | 14 | - |
| Camp Management | 1 | 18 | - |
| Vacation Rental | 1 | 19 | Shortlist |
| Reservations | 2 | 23 | - |