Brilliant Assessments

Pros: While most assessment/survey tools out there have a lot more functionality in terms of A/B testing, piping, branching etc., none of them have the ability to instantly generate a dynamic, customized report. What sets Brilliant Assessment apart is the reporting side.

Cons: The UI is a bit dated and can use a refresh. The platform is very feature rich which increase the learning curve but easy once you get the hang of it.

Pros: I am not a tech person so the technology was intimidating. However, the customer service team was hugely responsive to my needs and spent several emails and zoom calls to get me up and running!

Cons: The software is more robust than I actually need, however if does give me room to grow my business so I am excited about that!

Pros: I like that everything is customizable, from the reports to the format of the assessment to the portal to the emails that those taking your assessment receive. It allows for strong branding.

Cons: At first I had a hard time learning how to use the merge strings to pull data into my reports, but once I got the hang of the Merge Manager feature it got a lot easier.

Pros: It has all we need to do assessments, great support, great interface in back end and front end, easy to customize and rebranding.

Cons: The best of this software is that you can use templates or create a new one from scratch and have awesome reports.

Pros: Customized reports for a multitude of assessments that track data over time and across all organizations.

Cons: The report building process is a lot of trial and error. It's simple if you don't want significant customizations but I did and it took a little while to build. But the help sections covers everything needed to create a great report.

Pros: We needed to configure a very specific assessment to meet the needs of our program on a shoe string budget. Brilliant Assessments was affordable, versatile, 100% configurable and the support provided at every step of the way was fantastic.

Cons: I found that the help and support pages were not that helpful once I got into the depths of developing the assessment and needed a lot of additional specific support (which was promptly and efficiently provided)

Pros: (1) Client Service is among the best I've experienced for software services (2) Feature-rich environment allows me to run an assessment business from end-to-end with little extra manpower (3) the combination of capability and price makes this a tremendous value

Cons: There are some capabilities that are not yet available, but it hasn't stopped me from building out what I need for now.

Pros: $78

Cons: Really, we had very few complaints about the software. Some of the data reporting elements on multiple choice questions were not as robust as we had hoped but we quickly developed work-arounds and I believe that Brilliant Assessments has since resolved these issues.

Pros: I continue to be surprised by the depth and width of the software's capabilities. I looked at competitors and found Brilliant Assessments to be the best in class. I believe tapping into the power of this assessment tool will help me to achieve my vision for the company.

Cons: Due to the capabilities and integration of features the initial learning curve is a bit steep.

Pros: Easy to get something going quickly Easily customizable, add own corporate identity etc. Online chat for support was fast and knowledgable Quick Zoom meeting cleared up some additional questions Value for money - good get you started pricing

Cons: Couple of quirks, but no big negatives One confsing bit, have to add a section before can add questins

Pros: Simple easy to use. Also when you get to understand how it works, it expands your capabilities and allows you to develop your approaches.

Cons: Writing reports was tricky and if you want to really develop a style it's time consuming , but when completed the hard work is worthwhile.

Pros: It meets my needs for a Call to Action assessment tool, and Rep has been wonderful at walking me through issues while creating the tool.

Cons: Creating your tool is not intuitive, and even after watching the intro videos, I had to have help from Rep. The good news is that it was a pleasure working with Rep and I really appreciated his support and patience!

Pros: Software was intuitive and easy to use. Brilliant Assessments provided a solution for us that was slightly outside of the box. It was easy to use and produced the results we were looking for easily and in a format that allowed us to analyse our data much better than the solution we were previously using.

Cons: Nothing comes to mind at this present time.

Pros: Ability to integrate automated reporting

Cons: Some features are less intuitive than others

Pros: Customer service was very helpful in helping us to understand all the functions in order to meet the needs of our project.

Cons: Dealing with the time zone difference overseas but overall not a big problem for us.

Pros: It is flexible, user friendly and has great support. We have also been able to utilise the many options to achieve an elegant solution.

Cons: I would like to see more pricing plan options for volume based clients.

Pros: Brilliant Assessments platform is extremely flexible so we can adapt it to our business. This flexibility has allowed ProHIPAA to offer more value with multiple unique assessments to our customers. The weighted reporting features helps us create multi colored reports that our customers really enjoy!

Cons: It did take our team some time to learn the in's and out's of the software. Once we understood how the platform was created it made it easier for us to create our own unique Risk Assessments.

Pros: It powerful flexibility to develop an automated customer engagement tool that saved us time in the long run and allowed us to differentiate our website, and develop leads

Cons: The trial and error that came with testing out the customer experience, a real-time visual of the customer report while in edit mode would be awesome.