Subbly

Pros: Great customer service, really helpful and quick to respond.Loving the new AI builder, built me a clean & updated website which looks and feels great, im really happy

Cons: Havent used it long enough to comment, only just signed up so will have to use it for a while before i can comment

Pros: great for subscription business ; easy to use when you start ; special UX for a subscription business ; all payments available (paypal, stripe, credit card), inventory management is easy ; you can also sell one-time product, you can do every thing you need

Cons: I'm not an expert in web design so first it wasn't so easy for me to make a nice web site and UX, but now the IA subbly website builder is available and you can do every thing you need very easy with a great web design, optimized UX and conversion rate

Pros: Subbly has been absolutely amazing! Their customer service went above and beyond. They sent me several personalized videos showing how to use their website builder and even extended my free trial. They also invited me to try their new AI website builder which was such a cool bonus. I’m so glad I chose Subbly to create my website. They’ve truly made the process so easy and enjoyable!

Cons: No cons they were great. They were able to help me with anything I had questions on in a very timely manner.

Pros: Easy to build a website and get it up and running within a couple of weeks. ( I am not a website builder just a business owner and I managed fine ) I have several subscription products on Subbly and they all work seamlessly. Customer service is amazing and so helpful and quick. They go out of their way to help.

Cons: Nothing, it just works really well, is easy to use and inexpensive. Customer service is great too. Compared to wordpress it's a breeze to use.

Pros: Subbly's ease of use, pre-designed templates and responsive customer support are a big win! It simplified the process of designing a successful website for Tiny Paws Box, setting up the subscription and even create marketing tools such as discounts and coupons for growth.

Cons: After using Subbly for a few years, I haven't found a negative yet. What I lacked in knowledge, I was able to find in their Subbly University.

Pros: It is easy to update my needs and their customer service and support are The best. They reply quickly and in detail until I understand how to do what I need.

Cons: I would love an option like shop pay, that Shopify has, that saves customers payment info and they just purchase with one click.

Pros: The customer services is outstanding nothing is too much trouble for them and I find it an easy platform to use.

Cons: Nothing that I can think of any questions have been answered quickly and I would recommend this platform.

Pros: Assistance et produits adaptés pour une expérience au top

Cons: La plateforme est en anglais se serait bien que l'interface soit en français

Pros: Their customer support is incredibly helpful - there are a lot of videos, the messaging response is prompt and thorough, and very user support friendly

Cons: It's harder to customize than Shopify -- the "elements" and "blocks" are harder to work with, not as first time user friendly

Pros: I love that it's set up for one purpose, subscriptions. I also like the help that the staff gives to help you get to where you need to be.

Cons: Nothing. I know if I need assistance, I can ask for it.

Pros: the fast answer about the support team and the fact that building your site is easy to get started with

Cons: in english and not a french version and the low option for france for the option delivery

Pros: Their customer service is exceptional. Quick and personal responses and very hands on when you need help.

Cons: I can’t think of anything I wouldn’t recommend

Pros: Subbly customer service is amazing, staff are quick to respond and super helpful.

Cons: I haven't found anything that I dislike, between the constant updates with new features and fast customer service I have no complaints

Pros: First and foremost, customer service is the number one pro with Subbly. Subbly's team truly goes above and beyond to help. As someone who has limited tech/software knowledge and wants to be able to just focus on my business, having a company that can help address website/store configuration questions and concerns immediately and in a succinct way is vital. Additionally, Subbly seems to be consistently adding features, improvements, and new ways to gain and maintain subscribers.

Cons: I have very little issues with Subbly so far. Any issues I have had, were immediately addressed and corrected.

Pros: I can’t say enough good things about Subbly! As the owner of a subscription box business, I needed a platform that was reliable, easy to use, and adaptable to my specific needs – Subbly delivers on all fronts. The interface is intuitive, making it simple to manage subscriptions, update products, and track customer data. But what truly sets Subbly apart is their amazing customer service. Every time I’ve had a question or needed guidance, their support team has gone above and beyond to help. They’re not just responsive – they’re genuinely invested in helping businesses like mine succeed. It feels like having a partner in my business rather than just a service provider.

Cons: That said, there are a couple of areas where I feel Subbly could improve. For instance, customers currently can’t leave feedback or reviews directly under one-time products, which feels like a missed opportunity for businesses to showcase testimonials or build trust around those items. Having this feature would make it easier to highlight the quality of individual products and encourage repeat purchases.

Pros: Though it took me a while, it was quite easy to use, there are options for single items and subscriptions which is a nice way to set things up. I'm happy my customers are able to manage their account much easier on this system

Cons: It took me forever to set up and I needed external help. THAT SAID, I am not a great tech person. So if you're more of a techie than I, you should be just fine.

Pros: La simplicite de la prise en main. La construction du site parait simple au debut.

Cons: Site tres instable. Des qu on deplace quelque chose, ca ne reste pas à sa place. On perd un temps fou.

Pros: Great communication & support. The support is fantastic. They are experts in the area of subscriptions and website design.

Cons: Can’t think of any cons at the moment, all been a good experience

Pros: What i like most about Subbly is are the features available to customize your website and designs. I also like how responsive the support team has been in answering all of my questions and helping me through any issues I had in a timely manner. I also commend the fact that they have multiple instructional videos explaining how to use the features offered to build your site the right way.

Cons: The complexity of some of the tools and features to use to build and/or integrate into your sight can be a bit trivial to use or learn how to use for the average website builder/business person.

Pros: Super helpful. I'm not an IT guy and ger frustrated. I almost quit the platform. [sensitive content hidden] did a great job creating video to show me what I needed to do.

Cons: A few on the customer staff need more training. I felt like I was running is circles with a few of them.

Pros: If I ever have a problem or don’t understand something the team are very fast to reply and always explain clearly and solve any issue I have.

Cons: I don’t have any dislikes to be honest, I’ve always found subbly to provide everything I need.

Pros: The customer support is fantastic. I'm not very tech orientated and they have resolved my issue for me.

Cons: Nothing at the moment as most of my problems are to do with my lack of knowledge