Gusto

Pros: I like that gusto has a website and app for your phone that sync together. You are able to see just as many features on the app as it does on the desktop site.

Cons: Using gusto takes a little getting used to. Some features seem they should be listed in different areas then they are in the menu.

Pros: Gusto has a clean user experience and a good interface for timesheet reporting. It was easy to retrieve tax documents.

Cons: Making edits or corrections were a bit tricky, but I think that is by design to avoid unauthorized changes to the account.

Pros: Very easy to split payments and make changes. Availability of various background and tax documents is also very good, easy to find.

Cons: Being limited to one external bank account for transfers is a negative compared to other checkign accounts. After I get my pay in multiple accounts, I consolidate them in one account for credit card payments. This makes it hard as I need to go to those accounts, transfer from them to another and that to Gusto etc. Also they advertised they offered free tax prep with April, but after I prepared my tax return I saw that this only applied if you had taxes back, not taxes due, which wasn't stated clearly in the offer. Also the banking features are limited for example there is no bill pay. Or Zelle integration.

Pros: The interface of Gusto is attractive, simple and user-friendly. It keeps track of your time, pay-periods and take home pay well, letting you know when to anticipate pay days.

Cons: At times, the app can feel slow or experience errors. While I love the trotting pig, it feels like a bit of a wheel-of-doom and I find myself needing to close out and re-open the app. The other issue I have is with the time-off feature. It doesn't always load, so you need to close + reopen, and then when submitting the time it can revert from "PTO" to "Sick Leave" without you noticing until it's been submitted.

Pros: Gusto stands out as a premier payroll service primarily due to its exceptional user interface. The mobile app is thoughtfully designed, offering a level of autonomy that is rare in HR software. I particularly appreciate being able to manage time-off requests and make real-time account adjustments directly from my phone. The integration between the app and the desktop version makes the login and navigation process feel completely seamless, which significantly reduces the administrative burden of managing my employment details.

Cons: Difficulty Reaching a Human: While the help center is extensive, many users report that during high-stress times (like year-end tax filing), getting a live representative on the phone or chat can take a long time.

Pros: What I liked most about Gusto was how user‑friendly and comprehensive it is for payroll and HR management. The platform simplifies payroll processing, tax filings, and benefits administration in a way that feels intuitive and well‑organized. I especially appreciated the automation and compliance support, which reduced manual work and helped ensure accuracy. The clean interface and helpful reminders made it easy to stay on top of deadlines, even without deep payroll expertise.

Cons: The main drawback was limited flexibility for more complex payroll needs and increasing costs as features are added.

Pros: Super easy to use. I think they were very clear about what services would be beneficial vs not for my company.

Cons: You can not use employees that are on production base pay. All employees have to be hourly or daily pay.

Pros: The ability to easily upload documents for employees to sign. The ability to easily approve and deny paid time off requests. To ability to manage employee hours & pay, has helped streamline and manage many aspects for our small business.

Cons: I am not a fan of the inability to submit time off requests if hours are not in the bank. At my business we utilize time off accrual and if the hours are not there even if they will be at the time for the request it will not allow you to request that time.

Pros: I appreciate that all of the information that I need is included in this application and provides a menu where I can access my personal information and easily transition to what I need as a leader.

Cons: The enhanced authentication features. There are times when it requires a code that is sent to me via text or my personal email. I cannot always access my personal email while working.

Pros: Gusto is an extremely user-friendly platform. As a young adult at my first job as a full-time employee, I can use the site with confidence.

Cons: I wish that for the upcoming paychecks, they could give an estimated amount of money, but this may just be a decision made by my company in particular.

Pros: What I liked most about Gusto was how user-friendly and intuitive the platform is. Everything from running payroll to managing employee information is clearly organized, which makes it easy to navigate even without much prior experience. I also appreciated how automated many processes are, like tax calculations and filings, which saves a lot of time and reduces the risk of errors. Overall, it simplifies complex HR and payroll tasks in a way that feels efficient and stress-free.

Cons: What I liked least about Gusto is that some of its features can feel limited, especially for more complex business needs. While it works well for basic payroll and HR tasks, customization options aren’t as flexible as they could be.

Pros: What I like most about Gusto is how easy and simple it is to use! I actually have not had a bad experience with Gusto while using their platform. I like that it has it's own money account and it is separated from the rest of the other features. The app is very accessible and you do not get lost navigating it. Tax information and employment information can easily be found as well.

Cons: There are constant times where the app is down and it states that gusto is working to fix it. There has been times where it has been hours for you to be able to access your money and you cannot call to unlock your card with the customer service number. They direct you to use the site. Even when you want to dispute charges. When it comes to disputes, Gusto is the least helpful in that department. It doesn't seem like they actually investigate when your card is stolen.

Pros: Everything. Gusto has made life as a small nonprofit manageable in so many ways. From onboarding contractors and staff to seamless time-tracking, it has turned what used to be a massive administrative burden into a simple, automated process.

Cons: Honestly, I can’t think of a single thing I dislike about Gusto. It has met every need our nonprofit has without any of the typical software headaches.

Pros: Gusto is very easy to use, it makes payroll and onboarding a breeze. They also keep up to date and offer new products regularly.

Cons: What is there not to like? I guess once in a great while there is a glitch, but they are always quick to fix any issues

Pros: Gusto has been a great platform for payroll. They manage submitting all tax payments. They have great reminders for your tasks by email and on the dashboard.

Cons: I really have nothing bad to say about it. The prices seem high but they are similar to other platforms.

Pros: The set up seemed easy, emails went to contractors and they were able to fill out all needed. I was able to review with ease.

Cons: The cost, it is very expensive for small business. We ended up leaving due to the cost of it. Having to do repeated searches to find things.

Pros: Gusto excels at automated payroll, tax filing, employee self-service, benefits administration, and smooth onboarding, ideal for small businesses.

Cons: Slow support, rising per-employee costs, limited customization, weaker mobile app, and advanced features locked behind higher-tier plans.

Pros: Gusto has wonderful ease of use for everyone. It's easy to enroll, navigate, and see everything you need all in one spot.

Cons: The only downside, which is very minor, is you cannot see your upcoming pay. It will show you that it's on its way with a deposit date, but no paystub until it has been deposited.

Pros: The ability to see your information quickly as well as at a glance. Notifications and alerts at your finger tips.

Cons: Contractors aren't able to see any of their information, you must be an employee of the company your working for.

Pros: Wide range of selection. And how easy it is to add it to amazon account. Just a click and its add. Or you can copy and past

Cons: So many steps to get in. Seems like every time i need to change my password or do this or that. If i have my face Id should not need to

Pros: For freelancers working across different locations and getting payments from International clients, Gusto is one of the best choice due to lower costs and easy money transfers.

Cons: Resolving payment issues and communication with Customer Service executives. Everything good but sometimes it takes time to resolve issues.

Pros: Fast and precise payroll. Direct deposit is great. Taxes are paid on time with no missed deadlines or penalties.

Cons: Inability to customize withholding taxes while running payroll. You do have to go to the individual employee and change their withholdings.