Rating
3.3
10 reviews
Categories
10
Founded
2003
Employees
1300
Funding
203.2M
Venture (Round not Specified)
AMCS is the global leader of integrated software and vehicle technology for environmental, waste management, recycling and resources industries. We help over 4000 customers to reduce their operating costs, increase asset utilization, optimize margins and improve customer service. Our ERP software platform is designed to help waste and recycling companies increase efficiency, reduce costs, and embrace greater automation.
Ad spend / mo
$19K
33 paid keywords
Paid visits / mo
462
Organic keywords
4,224
Organic visits / mo
5,542
Authority
39
3,461 ref domains
Creatives run
100
as AMCS Group Inc
Active now
100
last 14 days
Advertising since
Jul 2023
2.5+ yrs running
Last seen
today
still active
The shared messaging across Waste Hauler & Recycling Fleet Management Software advertisers - the validated angles to copy. See the niche →
(10 reviews)
Pros: There wasn't anything good about the software or the company
Cons: Cost, Flexibly, Ease of communication with staff
Brad J. · Dirrector · Renewables & Environment · September 12, 2024
The software is very buggy. AMCS will fix the bugs but the process is slow and the fixes are short term. You'll be back for the same issue. All extra reports cost $. They don't have original literature/white paper that would help you understand how the software is intended to work.
Pros: It's a very simple interface. Basic setup is easy to understand. Reporting is crystal dynamics so easy to edit.
Cons: Very buggy and poor service. Some features do not meet required accounting standards. For example, any cash receipts logged as a "deposit" do not generate a ledger history.
Michael H. · Credit Manager · Renewables & Environment · April 18, 2022
In March 2018 I paid Desert Micro $395 for a custom report that was never correctly completed. Then AMCS purchased Desert Micro around June 2019 and told me that they assumed their assets but none of their customer liabilities. They will not correct the custom report work without charging me more money. The same tech is still with this company but in a different position, but they will not get him on the phone to show me that it works like they state that it works. So I am out $395 and a report that does not work. They do not stand behind their product. I was told by AMCS that they are not responsible for the company, Desert Micro, that they purchased last summer. However, whenever I register a service issue with them, their auto-response email still states Desert Micro.
| Category | Page | Rank | Placement |
|---|---|---|---|
| Recycling | 1 | 1 | Ad |
Domain confidence 99%
| Keyword they bid on | CPC | Pos | % budget | Landing page |
|---|
Fleet Management Software
Everything Your Fleet Needs — Fleet management program as heavy-duty as your operations. Request a free demo! Gain real-time visibility into your fleet operations with AMCS Fleet Maintenance! Intuitive Dashboards.
https://www.amcsgroup.com
Preventive Maintenance Program | Preventive Maintenance App
Easily plan and execute preventive maintenance work in a timely fashion. Request a demo! Improve productivity and compliance while cutting fleet maintenance...
https://www.amcsgroup.com
Fleet Asset Management System
AMCS Fleet Maintenance — Easily set up and implement fleet asset management. Request a customized demo! Analyze your true fleet spend. Understand your assets. Unlock hidden savings. Safe & Compliant. Cost-Effective.
https://www.amcsgroup.com
Dossier Systems is now AMCS
Dossier/AMCS Fleet Maintenance — Same great product. New name. Dossier Systems is now AMCS Fleet Maintenance! Fleet maintenance software as heavy-duty as your operations. Request a demo! Fleet Asset Management.
https://www.amcsgroup.com
Fleet Management Software - AMCS Fleet Maintenance
Fleet management program as heavy-duty as your operations. Request a free demo! Gain real-time visibility into your fleet operations with AMCS Fleet Maintenance! Safe & Compliant. Cost-Effective.
https://www.amcsgroup.com
Pros: I have been a customer of Desert Mirco/AMCS for over 20 years and have never lost customer data while using their system.
Cons: I cannot edit crystal reports and have to do a work around or pay AMCS to do it for me because of their outdated system. Note that I have paid every year for their customer support and data upgrade maintenance agreement. The below text was copied from an AMCS' support email: "In order to edit a text field, you will need to follow the following guide: https://desertmicro.zendesk.com/hc/en-us/articles/360005018852-Crystal-Reports-workaround-inserting-text-box. If you would like us to put a quote together for a custom report, please feel free to respond to this ticket and we will get your request over to our Report Writer."
sheryl C. · Business Owner · Transportation/Trucking/Railroad · March 3, 2020
I am the owner of a waste hauling company. AMCS/Desert Micro during the demo with [SENSITIVE CONTENT HIDDEN] promised us many features that would be applicable to our billing/dispatching needs. We then went with the software implementation which took 3 months. During that time many of those features were not actually in the software and was shown and what was delivered to us was different. When we decided to then go live with the software the credit card processing did not work for 72 hours. Also customer support took on average 48-72 hours to fix anything. If you need any more proof of how this company handles their customers we have email correspondence and recorded phone calls to back up my claims please contact me. Please look elsewhere for a more dependable and honest company and save yourself the stress that I am dealing with because of this companies actions.
Pros: Routing software options and website intergration
Cons: Customer service and support. Need one type of software to run reports and another for billing.
Jason S. · Business Owner · Utilities · February 6, 2020
Through the entire Implementation and the following 2 years, all our users always say.. "Power or Tower" With all the hauling software out there, PC Scale Tower has all the right pieces.
Pros: Lots of features Always improving Awesome Tech Support One Stop Shop for all your Hauling Needs
Cons: Would be nice to have some more accounting features
Derick C. · IT Administrator · January 5, 2012
I like using Tower. very powerful program
Pros: Tower is a very powerful program. I challenge our staff to continue to use it more, in attempt to be a paperless office.
Cons: our custom needs sometimes make using Tower a challenge. Waiting for issues to be resolved are often only addressed with an update which takes time to be implemented
Philip v. · Trucking Op's Mgr · December 13, 2011
Rarely do you see companies with so much domain experience in a single industry that can turn that knowledge into a system which addresses the challenges of its clients as well as our Tower support team. If you are in the market for waste management software, you should consider this product.
Pros: This product has all the features that a waste management company would need to run and integrated transfer station with hauling operations. The fact that they combine it with great customer support and always try to make enhancements to improve the product without causing upgrade hassles for the end-user is very positive.
Cons: Currently the hauling and transfer agent scale operations user interfaces use different sql databases connected with a common web service. However, this limitation to require two sql databases should be removed with the much awaited version 7.0 upgrade.
Peter L. · CIO · December 13, 2011
Great software !
Pros: Good Cutomer Service
Cons: Reporting and Re-Routing could be more user friendly
Bobby B. · Vice President · December 13, 2011
I would recommend to 90% of comapnies in this business, only not to those who couldn't afford it.
Pros: Tower and PC Scale both extremely feature rich with endless modification end enhancement possibilities. Tower-PC Scale interface works well
Cons: Support structure Upgrade process Not software related, but some members of the support staff could use a lesson in customer service skills.
Greg O. · Director of Information Technology · December 13, 2011
Excellent product. Could use some improvement on the support, problem resolution end.
Pros: Very easy to use. Love the color-coded dispatch screens. Consistant updates bring new features. Excellent features for dispatch, collections, billing, reporting, etc. There is nothing that is not covered by a portion of the Tower software.
Cons: Slow to assist when there are issues. Have 2 open issues for over 10 days now.
Corin C. · Office Manager · December 13, 2011
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| 1 |
Ad |
| Transportation Dispatch | 1 | 2 | Ad |
| Advanced Planning and Scheduling (APS) | 2 | 6 | - |
| Fuel Management | 2 | 11 | - |
| Delivery Management | 3 | 5 | - |
| Distribution | 3 | 42 | - |
| Route Planning | 3 | 42 | - |
| Transportation Management | 4 | 36 | - |
| Service Dispatch | 4 | 47 | - |
