FreeAgent

Pros: What I like most about FreeAgent is that it is a good way to invoice clients and track payments as well as manage expenses. It is a great product for small businesses. I also like that is uses the cloud.

Cons: The negative about FreeAgent is that ist is based in the UK and only offers free access if you have a bank in the UK. It also does not have tiered pricing like Quickbooks offers.

Pros: The clean interface, helpful guidance and once you do know how to use it, the ease of use. It made accounting easier and came free with Mettle.

Cons: It is a learning curve and a bit fiddly, but all these softwears are. I did find that if you didn't dial in the account perfectly it did get messy at times.

Pros: Easy to use and the constant reminders allow me to update my business records through my NatWest account.

Cons: Was difficult to get my accountant to connect but once this was resolved it was plain sailing.

Pros: I like the UI the most, it's clean and simple. Easy to create company profiles and set up quotes and invoices. Great for when multiple people need invoice the same account.

Cons: There could have been a few more reminders internally when invoices go unpaid. Rather than clicking through the list of accounts.

Pros: With FreeAgent I was able to view the inflow and outflow of monies and the amounts throughout the year without having to generate more detailed sundry reports. Also, it was also helpful that the system would match payments to invoices, therefore the monthly reconciliations only took me a few minutes.

Cons: There is no option for creating the what if scenarios forecasting type of model. At times I would like to forecast future taxes or predict higher expenses as the business grows but FreeAgent does not offer this type of data analysis within the software.

Pros: With FreeAgent I am notified on the next vat filing that need to be carried out which helps me track all my daily obligations well. It has eliminated data entry errors and allows me to ensure that my books are in compliance instead of spending time importing transactions.

Cons: I observed difficulties in managing invoices when the currency used is foreign currency. I could not alter the exchange rates whenever they had disparities I noticed.

Pros: FreeAgent is super easy to use and manages my entire business finances from invoices, bills, VAT and personal finance. I like that it also syncs with my banking accounts.

Cons: I do not feel like there are any real negatives with FreeAgent.

Pros: I love this tool because it is easier to create and invoice and manage invoices

Cons: Cost of free agent tool is higher compared to it's competitors

Pros: I really found this software useful when setting up my first business

Cons: It was limited with regard managing jobs and scheduling

Pros: The best thing about FreeAgent is the dashboard view. From here I can see at a glance how my business is running, with clear visuals giving trends over time for cashflow, invoicing timeline, bank balances, expenses, bills, profit and loss and tax.

Cons: When entering an expense (not using smart capture) it is really easy to put the wrong date in.

Pros: FreeAgent is so easy to use. The customer support is fantastic. FreeAgent integrates with your bank accounts (bank feed), so you always have an accurate picture of your finances. NatWest Bank owns FreeAgent, so you know there is a good name behind it.

Cons: In the cash flow projection, one field resets itself, but they have taken that onboard and will tweak the code.

Pros: Free Agent came bundled with my NatWest account. It is easy to use with a clear interface and integrates well with my bank accounts. The mobile app is excellent and the support (both technically and professionally) is clear and of good standard. I find their email updates helpful.

Cons: I would like them to be able to import transactions directly from Stripe as a ‘bank account’ as currently you have to manage this manually.

Pros: Ease of use. It is a user friendly software.

Cons: The report quality could have been better. The format used in reports could be improved.

Pros: Really great for small business, simple accounting across the board. I really like the dashboard feature.

Cons: I wish the dashboard could be a bit more customisable with options to show reports or category spending as a tile / more configurable layout

Pros: Easy to learn: I could start from recording basic expenses to manage my bills and invoices.

Cons: Not sure. I found harder to understand reports and some initial set-ups because I don't have a background in accounting, but it all made sense whith the help of customer support and later my accountant.

Pros: I enjoy the simplicity in creating new invoices and the VAT breakdown being provided so it is clear to the client. It is easy to either download the invoice as a PDF and email it manually or do so via FreeAgent itself.

Cons: As a new user I have found it difficult to change the status of an invoice ('paid' status in particular).

Pros: I have been using FreeAgent since I registered my company. It handles all my accounting needs. Saves me so much time.

Cons: Categorisation of expenses can be improved. It works so far but wish they had simpler naming.

Pros: Easy to manage. links with my bank account.

Cons: Nothing really. All pretty easy to use.

Pros: Saves loads of time and is easy to use for a business owner without the need for a book keeper or accounting person. Love the bank imports and ease of reconciliations. RTI and VAT submissions submit to HMRC straight from the software. I could go on and on here, but having had business since 1999, the importance of having great finance management as a small business can't be understated!

Cons: At the moment you can scan/photograph expenses and it can complete the data entry using AI. I can't wait until this can happen for bills too!

Pros: I think FreeAgent does its job well. I've never run into technical faults or found anything I needed to do that it couldn't do. My favorite thing about FreeAgent is that my accountant can access the platform and see everything I can. That makes getting information to my accountants or asking questions incredibly slick.

Cons: I moved to FreeAgent from Xero because it's what my accountant knew how to use. I think Xero has slightly better tech and integrations so I would say I don't find FreeAgent as engaging to use. It's hard to criticize for that though because although it's nice to integrate with other systems, I haven't had any major issues getting information into FreeAgent as required.

Pros: The best thing about FreeAgent is that you can get it for free if you use their offer to set up and use "Mettle" bank account. Also, their menu is perfectly minimalistic to make it fully functioning for our purposes and not making it overwhelming to use.

Cons: Bank reconciliation lacks automation. There is "guess" rules function but you can't modify how it works and it often makes mistakes.

Pros: I've used FreeAgent for years and always found it to be a solid and reliable accounting product. It handles everything, from sending invoices to clients, to reconciling payments, to helping with taxes.

Cons: It could be better at reconciling bank transactions and uploading the same receipts every month could be easier. It's a lot of manual labour.