eviivo

Pros: The system is easy to operate in the back office. We can customise the interface which is also quite good.

Cons: The booking calendar has very basic limitations and won't show minimum of stays for bookings. Their customer service is catastrophic and incredibly slowly or unable to solve problems in their system.

Pros: Excellent Customer Service [sensitive content hidden]

Cons: Hard to get a phone Number. Not a whole lot to complain about. It Just works.

Pros: Disponibilité du service client par téléphone.

Cons: Manque de compétence et de réactivité des téléconseillers

Pros: Eviivo has saved my life! It is user friendly. Love the ability to connect to OTAs. Makes updating images, descriptions & pricing easy. I don't have to stress about admin tasks!

Cons: Eviivo is so good that I don't have any complaints!

Pros: their support is second to none

Cons: no sand box environment to see what the client experiences when making changes to temple emails timing etc

Pros: Training videos were effective. Product is web based so can be accessed on the go. Product enables hosting of our hotels rooms on multiple websites without having to enter information individually for each vendor. Can view and manage bookings across multiple booking platforms in one place.

Cons: I haven't had any issues really so far and I hope this continues

Pros: I like everything about Eviivo especially the monthly rate, very much afordable.

Cons: to many pop up messages and changes in the system

Pros: User friendly, support in chat is handy.

Cons: Love everything the daily planner is super helpful and the calendar view.

Pros: channel integration within Google, Hotels.Com, Expedia, VRBO, etc.

Cons: software glitches in rate plan management and screens. Would also be great to activate and deactivate a plan (vs delete and recreate only)

Pros: The live support and the quick help with every question I have.

Cons: No complaints. Some limitations in reporting but support helped us find a different way.

Pros: Eviivo has made our lives much easier. We manage over 90 properties in Hocking Hills, Ohio. We have 40+ employees and several of them are managers working in Eviivo everyday. The platform works perfectly for monthly reporting & integrating with all the channels that we need. We couldn't be happier.

Cons: Integration with Airbnb can be challenging some times. Data isn't pulled through correctly after reservations are made and you are unable to modify these reservations.

Pros: I like the cost-effectiveness, the ease of use, the many various changes I can make to my system, including pricing, notes to myself in the calendar, and the financial reports which help me keep my accounting books and also greatly helps when I have to pay montly sales tax and lodging tax to authorities.

Cons: I had some trouble with my mobile app at first, but I think the kinks are worked out now.

Pros: Works ok when yo can get on the software or get some support.

Cons: Force you to change password. Then won't accept a new password! This constant need to change passwords. The inability to get support at 10pm! Now I'm locked out of the poorly designed software, unable to get info on MY bookings! Tried resetting password a dozen times! NO ACCESS!

Pros: [sensitive content hidden] saved the day for me and our couple today.

Cons: Maybe allow simple editing capabilities when doing room "Block" bookings, especially for our type of venue that has two lodging properties

Pros: People professional, helpful. Channel master does it's job. They are small and we are small, Gives a personal touch. Most of our guests from Europe, think a UK company works well.

Cons: Small, computer can sometimes lag real time, We are across many time zones so it's important to respond to guests , quickly. Small , not many people , no gaint resource think tank to draw upon. Small works both ways. Hours of operation can be hard since we are in middle of Pacific ocean, We are 5 or 6 hours off Austin. Things get pushed to tomorrow,

Pros: Combining all the other platforms and ease of use on mobile

Cons: Customer service when having an issue - left waiting in chat room for long periods of time.

Pros: Nothing - I didn't request it, but received a receipt for a bill which was more than $20 more than the same billing I got directly from Hotels.com

Cons: Extremely RUDE "customer service." Actually no customer service at all only, just someone who yelled at me, refused to listen to my problem & basically talked to me as though she thought she was my superior.

Pros: We have used many channels managers, we have been most satisfied with Eviivo. Friendly team always willing to help. We love how easy Eviivo is to use and the many upgrades over the years. If I had to pick one thing I like the most besides the team, it is the depndable and easy to use calendar.

Cons: I wish I could think of something to be critical of but there is nothing.

Pros: le service client actiivation est bien avec [contenu sensible caché]

Cons: logiciel onéreux avec un paiement d'une formation de 45€ alors que ceux sont deux webinaires qui parlent de boutons qui n'existent pas lorsque je veux mettre en place Eviivo. prestations en adéquation avec le prix? a voir sur un test d'un an. manque une certaine ergonomie comme des copier coller de l'action précédente, la sélection de plusieurs dates de fermeture dans le calendrier et surtout le blocage des chambres lorsqu'on privatise la maison. Je teste durant un an, après je verrai alors que je paie la création d'un site internet Eviivo que je n'utiliserai pas puisque je garde le mien pour ne pas perdre le référencement. Il manque la souplesse de prix lors de la proposition commerciale.

Pros: la diffusion est satisfaisant mais pas meilleure que les concurrents

Cons: peu de réactivité en cas de problème suite à no show.

Pros: presque 1 an sur le même problème ! cela a tendance à me faire oublier le bien que je pensais d'eux

Cons: Aucun responsable joignable quand la Hotline n'a pas de solution !

Pros: Collects CC charges without much of a hitch.

Cons: Horrible user interface for guests European lodging paradigm is difficult for most to understand Editing/updating a reservation is a chore and sometimes impossible Clunky, old software - get used to calling customer support Will charge you through the nose if you decide to switch