ArtCloud

Pros: The support we get from [sensitive content hidden] is great. They take the time to research issues and provide excellent responses that are easy to understand.

Cons: Integration into Quickbooks is difficult for QuickBooks to read. The knowledge base is not that extensive. The website set up areas look difficult to learn.

Pros: It is comprehensive, easy to use and support is alway there and responce is quick.

Cons: i cannot think of any that is not resolved yet.

Pros: The cost/benefit analysis is on point and the customer service is on point. I really appreciate ArtCloud's value and service. Thank you.

Cons: Sometimes features are not built out intuitively and ArtCloud occasionally lacks features, like the inability to schedule a mass email. ArtCloud is responsive to concerns, however.

Pros: It makes business, design and marketing easier. It is fast and user friendly. Saves time as it generates its own certificates and invoices. Really good customer service. Help is always there when needed.

Cons: Unfortunately, some much desired features require an upgrade of membership.

Pros: Very organized and sufficient for my needs without resorting to another product

Cons: The product has no defects On the contrary

Pros: I use ArtCloud and I adore the company. Their support is top notch and very accessible. Their website builder is drag and drop and easy to use and, again, if I have any questions, they're answered quickly and thoroughly. They also have an inventory manager complete with payment/social media integration, email campaigns, analytics, invoice creation and much more. As a singular artist, we pay $48 per month (no startup fee) - which is the basic package for both services. $29 for the inventory manager (up to 500 works) and $19 for website. They top out at $149 & $99 per month which provides more features that we don't require right now (though some features I would LOVE to use...it's not in the budget yet). They often host meetings for artists about business and software use which are live but can be viewed later. They don't take a commission on any sale.

Cons: There isn't much. Recently I discovered that I would like to edit my website's mobile pages separate from the web version which is not possible. Yet. I trust, however, that ArtCloud dev team will come up with this feature in the future. Future feature!

Pros: Our website is stunning! People are blown away by how beautiful and easy to navigate it is. We love the ease with which we can enter and manage the information that previously took multiple spreadsheets, documents and applications to achieve. We feel like we've been given the gift of extra hours in our days!

Cons: We regularly produce events such as small concerts, workshops, retreats etc. We sell tickets or seats to these, and currently have to classify and treat them the same as selling artwork. This is confusing for customers, and it would be nice to have an additional category or product type that would accommodate things like this.

Pros: It is very intuitive.

Cons: It sometimes creates unnecessary duplicates because of the auto-save feature

Pros: Having several software packages under one roof--e-commerce, e-mail contacts, inventory management, business forms, etc.

Cons: I find it difficult to manipulate some of the software, but the support team is very helpful.

Pros: The product, overall customer service and support.

Cons: Lack of automated integration with Artsy.

Pros: I like that ArtCloud allows me to consolidate the most complicated parts of my business: inventory management, client relationship management, and website management in a single spot.

Cons: I wish ArtCloud would auto convert dimensions from inches to cm. I understand why it cannot convert currencies, but the conversion from inches to cm is a stable conversion. In so many ways, it helps to reduce redundancies and it would be great if it could perform this conversion!

Pros: The inventory management is excellent and easy to use.

Cons: Customer service does not exist in this company, although they offer customer service. They have two levels of service Pro and regular. Ours is a regular account that only receives support by email. The people in that position about a year ago were excellent. This team is going down the hill now. The person in customer service is very rude. You get answers that bottom line only to prove how not smart you are; you end with more questions than answers. I exchanged eleven emails but never got a straight answer. This has happened two times already. My third experience was before Christmas when I needed to add pages to my website. I was told there was a "system bug," I cannot add new pages. All the plans that were made for the season had to be canceled them.

Pros: I had fast a professional website and got really good help to get it going. Support appreciated.

Cons: It took a while before I was found online. (And of course maybe my own fault).

Pros: We started using ArtCloud in 2020 and couldn't imagine doing business without it! It's increased our business and productivity and the features are so easy to use. If we have any issues or questions, their team has always responded quickly and is extremely helpful. We worked closely with their website developer, [sensitive content hidden], and she was dream to work with! She designed a beautiful website and was receptive to our vision while recommending key features that made the site even better than we could have imagined. We're so excited to launch it! Thanks to all at ArtCloud, especially [sensitive content hidden] :) !

Cons: Overall it's been a great experience, but their website builder doesn't allow items to be ordered easily, so that's been a little cumbersome to navigate.

Pros: Ease of sending emails with the photo and information

Cons: Too Expensive for everything. It is very hard to search certain things.

Pros: I opened my gallery in April 2022. I was not sure what website/POS platform to use. I asked a colleague what site she used with her gallery and she recommended ArtCloud. I am tech challenged! ArtCloud was our best decision in opening this gallery. Everything a gallery needs is in this platform. And I mean everything! Including wall tags, Mailchimp capabilities, POS, inventory…everything one needs for a gallery. The staff helped me set up our site on 2 occasions. Recently I wanted to enhance our home page. Like I said I am tech challenged and couldn’t make the changes I wanted. This was my issue not ArtCloud. However the staff was more than gracious and accommodating to my needs and helped me with this page at no cost. The staff is there for you when you need help! The features of this platform go beyond art galleries. Any business with inventory and POS can succeed with this platform. I want to thank the staff of ArtCloud for everything! I highly recommend them.

Cons: I am tech challenged so my opinion on this isn’t good.

Pros: I really like the aesthetic and the costumer service is outstanding. I work with [sensitive content hidden] and she is amazing at resolving my issues.

Cons: It is sometimes complicated to figure out how to make things look the way I want to but I always get it resolved with your help.

Pros: I like that ArtCloud is intuitive and very user-friendly. I was out of the workforce for 20 years raising children. I was nervous about learning new technology but the ease of ArtCloud made the learning curve manageable and now it’s second nature.

Cons: My accountant believes that some of the bookkeeping functions that track artist payments could be simplified.

Pros: The product is easy to use, and the team is great

Cons: Put more currencies options, and more options on the tearsheets

Pros: For a very small studio with two "employees" (artist and representative) Artcloud offers an easy yet very comprehensive way to keep track of every piece, as well as important details about the piece and its history.

Cons: It would be wonderful to be able to create a customized Certificate of Authenticity to print directly from the website, but perhaps it is offered and I just haven't figured out how yet.

Pros: The customer service at ArtCloud is fantastic for many reasons - they are engaged and thoughtful about the use of the program and constantly updating it. The ease of use is fantastic and the website design is amazing.

Cons: There isn't anything I have issues with that they aren't actively working to solve/update

Pros: ArtCloud makes it easy to upload images and create inventory pieces that help us clearly show the aspects of paintings and sculptures when customers cannot be physically in our gallery. A lot of industries are moving towards internet and cloud based facilitation, but when it comes to the gallery experience nothing beats an in person visit. ArtCloud allows us recap and follow up on visits, promote new artwork and shows, while collecting information from our clients with ease.

Cons: Sometimes when new updates are implemented, it actually adds to the amount of clicks and extra pages to sort through. At times, this makes previously simple procedures more time consuming. What's good for one may not always be good for all.

Pros: Our gallery is the quintessential small business; there are two of us who do everything. I handle marketing (and everything else), the [sensitive content hidden] handles business and everything else. ArtCloud provides THE solution for inventory, artist, contact and WEBSITE design and updates in one place for a very friendly price point.

Cons: The things I don't like are so nit-picky I cannot think of them easily.