dualmon

Pros: Ease of use and cost of the product compared to similar offerings. Secure access also. Not as many hoops to jump through for the same results.

Cons: There is nothing that I can think of. I do not have one hundred charactors to write about the program. It is all good with me.

Pros: Dual Mon is easy to use. There is two level authentication but it is not too fussy. There are no ads. It just seems to work!!

Cons: Sometimes, when setting us new machines, I have a hard time making sure the new User doe snot fall under my profile. It has happened in the past and I am sure it is user error but that sometimes is a pain.

Pros: Dualmon has always been easy to use, it's also easy to install and it has helped out with efficiency

Cons: Very difficult to say what I like least. I use it occasionally to access a computer that must remain on site. I think the only issue is when I logged into the on-site computer and used full screen I couldn't navigate away from it easily.

Pros: easy of set up and use and distribute.

Cons: I have no complaints!

Pros: I love Dualmon's pricing and affordability, and how easy it is to use their software.

Cons: It could offer more diagnostic information and bulk installation. I use it in conjunction with Atera.

Pros: easy to use and very reliable and much more affordable than most competitors. I cant recall ever having a problem with it, just login and connect to your system. has just about every feature you would need, i highly recommend dualmon

Cons: I really cant think of any negatives for the product as i already said it just works as expected, and i cant think af any downtime ever, so its also very reliable

Pros: This tool has been a great advantage to my company since the day we registered. It has helped in reducing our operational costs and has all the functionalities that the larger companies provide. I will continue to utilize this service for as long as possible.

Cons: Occasionally, the Android app might seem a little bit sluggish and difficult to utilize.

Pros: The Dualmon product provides a great value for your money for all of what it allows you to be able to do.

Cons: At the present time l haven't had any issues with the Dualmon service, so there is nothing l can say.

Pros: We’ve been using Dualmon for over a year now, and it has consistently impressed. The platform is noticeably easier to use than other remote‑access solutions we’ve worked with in the past, with a clean interface and straightforward setup that makes daily use effortless. On top of that, Dualmon is very competitive in pricing, offering strong value without sacrificing reliability or features. It’s been a solid, dependable tool for workflows, and we're glad we made the switch

Cons: One area that could be improved is the clarity of the toggles at the top of the viewer. They work well once you understand them, but clearer labeling or more intuitive icons would make the interface even easier for new users.

Pros: dualmon offered a cost effective way to interact with a customers system to assist with troubleshooting their industrial processes.

Cons: The dualmon software seems to be as thorough as I need. I have not found any deficiencies using it.

Pros: Dualmon is very easy to implement and also it has been easy to use with my team .

Cons: Improving the screens and also the ease to change between different screens when connected .

Pros: Simple to use and good value for money. We have been using this software for many years without any issues.

Cons: Sometimes the executable file takes a long time to download and then run even on faster connections.

Pros: Dual mon is easy to use, any of my users can all use it without needing any training or supervision

Cons: There aren’t any cons for any of my users or me, Dual mon does what we need to do. .

Pros: Dualmon is simple to set up and easy to use. Users don't need to download any software on their remote computer to access their work computer.

Cons: Aspects of Dualmon are challenging to use on a phone, mostly because of the screen size. I often have to reveal and hide the keyboard to move to where I need to type.

Pros: It has a management panel for the amin with plenty of features, easy access, and control. For technicians, it's also easy to use, which gives the team more independence in their activities.

Cons: Create alert/notification options for the administrator with access performed by the technical user.

Pros: It is easy to use, and it is ideal for small businesses. I use dualmon every day. Easy learning curve.

Cons: there is nothing I have found with dual mon that I have come across when using it that is a problem.

Pros: Flexibility of licensing. You are paying for what you use and not in bulk hence won't waste of licensing fee.

Cons: it is not a con more an inconvenience. In order to get to admin need to raise our level with user but most of our users are not savay enough to understand the meaning of it hence we have to be on the phone with them and walk them to do it. We try to do it remotely with the least user involve

Pros: The Ease of access for me and my team, the cost, and also security. .

Cons: I would like to be able to turn on a computer remotely, but I know that isn't possible in any situation--nor should it be.

Pros: Product is easy to use and I have had very little issues. .

Cons: There is nothing that I can think of that I dislike about this software. .

Pros: Deployment was easy, minimal impact on user experience; get's the job done.

Cons: It's unclear how to install the product as a service (I'd expect it to be installed as a service when the setup is initiated from an admin account, or at least get a warning that despite being installed from an admin account, being run by a regular user could cause permission elevation issues) and this has some caused some issues when the user is on a non-elevated account, but we could circumvent it so far in every case.

Pros: The cost, I like how easy it is to deploy on new computers, how easy it is to add/remove users, the reporting capabilities, the drama free updates, the reliable connectivity, and more.

Cons: Even though the connection bar at the top can be moved to the left or right, it can be a little bulky and in the way at times. If it can be made into something much much smaller when in full screen mode, that would be great! Also, it hasn't happened recently, but in the past, file transferring would fail at the point where it's supposed to allow me to select where to place the file on the remote computer.

Pros: I use this product to log into clients in my CPA practice. It is simple to use and not overly complicated with a ton of dashboard features that most people will never use like other software. It also allows a section to use by other staff so that we have dual access to the client. On occasion, clients I normally don't remote into on a routine basis ask me to fix something on their computer. Walking them through simple installation through the install process is very easy. Then I just delete their computer off my dashboard of clients. Easy peasy the way it should be. The cost is reasonable where I can easily absorb it onto my overhead as clients typically do not want to be charged for remote access.

Cons: I have not run into any problems with this. At one point I was having some difficulty setting up dual remote status for me and the bookkeeper to access the client computer, but tech walked me through it and we were able to do future setup easily once we understood it. I think we may have been overcomplicating it.