EventsAir

Pros: The product is clearly designed with event planners front of mind, and the team at EventsAir is continually updating and elevating elements of the product. There is always quick assistance to hand, and the team is available to help to use different approaches within the elements of the product to achieve your event goals.

Cons: Some of the workflows could use improvement. We would love to see the session and presenter management piece improved next. We do not always work to the abstract workflow that eventsair is designed around.

Pros: The UI is very clean and its easy to find what your looking for once you figure out where to look for it. The chatbot and assistance team is very useful

Cons: Parts of it are a bit too simplistic. The filter settings need to add some logic layers(besides a flat out show this/dont show this) system so i can customize my filters. See the reporting system in salesforce. Also the Group system in the interactive sites needs improvement. I shouldnt have to include instructions with a registration form. Also the "add logic" system needs to be more fleshed out with more layers.

Pros: The fact that it covers all areas of (scientific) events; modules and sites can be adapted to one's liking; if there are questions or issues, Support is available and response promptly. I also like the modular setup, which helps the learning experience of new users.

Cons: Due to the fact it covers all grounds, it also takes some time to get to know all details and get to a workflow that is best suitable for your customers and the workflows in your company.

Pros: The flexibility of the system. Our events are international with various VAT scenarios, ticketing options and attendee types, each with different pathways. EventsAIR enables us to handle everything that is thrown at us. The new website editor is incredible, I love it, and we are now transitioning our websites back into EA after using a third party provider for the last 24 months.

Cons: The attendee app networking desperately needs a messaging inbox. We use third party apps for larger events and it creates me so much extra work. For smaller events we use the EventsAIR app, which is looking great, but management won't switch back to it for flagships until it has this feature.

Pros: I do love Events Air. I have worked in events for years but never used a platform which is tailored to events and it makes SUCH a difference. It makes event set up and comms so easy, especially being able to attach items to an automatic email which seems to be impossible with other programs! So simple but effective! I have not had to build websites before my current role and Events Air has made me feel like a tech wizard with what it can achieve. I am excited to use the latest edition of the website builder.

Cons: Having to update items in more than one place. e.g. you may have to update an email subject line in a few places before it updates on what is sent out. It would be great if updating it in one place updated it everywhere so that doesn't get missed.

Pros: EventsAir is user friendly. Generally you can set something up without having to go back and forth on white pages.

Cons: The frustration of information in the system but we can't pull it out. Example, we have a room block different rates per night, but yet when you pull a report it won't give you that information. There are other examples where we can't get out details in the system.

Pros: EventsAir make it easy to see event information in the way I need. As a data-driven individual, I find that I can utilize and view the attendee information in a variety of ways. The platform is easy to use, customer support is just a click away, and it's customizable for our events.

Cons: Some functions are limited, but EventsAir is open to hearing about how to make improvements to their platform. Support can be a bit delayed with time zone differences, but overall, not terribly behind.

Pros: All in one bundle, no a la carte. They do have the option to choose number of events but we did unlimited. Love that whether you do one or 100, you get all the services like agenda, website, apps, etc. Amazing way to tech stack for the money.

Cons: Wish there were more insights on messaging like opened email counts but overall still nice. Has option to see abandoned registrations still which is great.

Pros: It is a relatively intuitive program. I was able to pick things up reasonably quickly having never used it before I started working in conferencing. I like the AI assistant as it helps me to quickly work out how to do something when I am not sure about it (especially when we are busy). The reporting functions and the ability to create portals and reports that I can share with committees is great too.

Cons: I would really like to see a little more flexibility and customisation available. I also think some of the delegate facing interface (registration forms etc...) could do with a refresh to look a little more modern. I also think filtering could use some work. It seems to be a big area that we run into issues. Things such as not showing full text lines makes it hard to select the correct options.

Pros: I have been using EventsAir for 5 years now and absolutely love it. The interface is so easy to use, the support team are fast and so knowledgeable, our account manager is excellent, everything about it makes it easy to use. We push the limits and use the product in different ways and love that it's so customisable to our brand and needs.

Cons: Would love an easier way to do group bookings where we can have one person (a teacher), sign up for a number of spots then easily send the link to all their students at once to register and choose their sessions.

Pros: The ability to manage all event requirements within a single, well-integrated system is very valuable.

Cons: While updates are valuable, they are sometimes introduced too quickly, which can make it harder to adjust.

Pros: My team and I love EventsAir for it's ease of use, amazing customer support and how it makes our event management process so much more streamlined for both us and for our clients.

Cons: Wish there was more ability to customise certain things, but we do discuss this with our EventsAir contact.

Pros: The event management platform is very useful for team collaboration as we can all work on the same event together. As we can customise the support the attendee experience, it makes them extremely easy to use. I also feel that the platform is great value for money as we get around the clock, customer support.

Cons: Sometimes we cannot customise things the way we would like to, to suit specific events and their requirements. This can be very frustrating but Events Air support are always there for us to help us with an alternative way.

Pros: EventsAIR is very easy to use and functions as a one-stop shop. Most features are convenient and straightforward to explain to colleagues who would like to use them. Additionally, the support desk is usually available when questions or issues arise.

Cons: The only feature that is not very comprehensive is the exhibition and sponsorship tool. I understand that within EA it is not a priority given the availability of many other tools, but it does need some improvement.

Pros: we work with Participant Management, exhibition, speakers, abstracts, accommodation, participant apps, websites, online events. EventsAir is the only software that covers all moduls in one system. Their customer support is one of the best that we have worked with in many years. The guys in the support will go the extra mile to help and find solutions for our at times crazy ideas. EventsAir is very easy to use and the training program is one of the best I have seen. We are able to customize reports and setup so they suit us as users and as company. We also love the oppotunity to collaborate with other EventsAir users around the world and it is so great to meet up at the yearly Airtime event for EventsAir users. We are getting a great value for money. BIG thank you to all of the support guys, they are allways ready to support no matter what.

Cons: There are some things that are locked so we can't customize them and only way to customize is to pay get a report build or changes made. The process from asking for a quote till job done is taking too long

Pros: It's very easy to use when setting up the app for exhibitors and sponsors. Very simple and easy to communicate to customers as a customer support manager. It's helps us with the attendee experience and team collaboration as we use this mainly at our events. It's very affordable and you can customize the app to your wanting.

Cons: I have experienced some lagging and issues when clients want to log in to the app as they always need to refresh after adding their information and trying to log in.

Pros: The registration forms and event app make it easy to create and manage a seamless customer journey. The forms are straightforward to build and highly customisable, allowing for a smooth and efficient registration experience for attendees.

Pros: Ease of use and the fact its purpose built for event managers. I also like you can customise the reports and change columns in the Comprehensive Reports page.

Cons: Can be temperamental at times and sometimes Customer Service can be slow at responding which is frustrating.

Pros: Their customer support team is genuinely outstanding as they are responsive, knowledgeable, and always helpful. The platform itself keeps getting better, especially with the recent Web Builder and app updates. Having every tool you need in one place is a huge positive. From hotel portals and ticket booking sites to abstract submissions and onsite management, it’s all integrated into a single, intuitive system. Payments are simple and efficient, as is website creation and interactive site building, which maximises the attendee experience too.

Cons: Some of the more advanced features can feel a bit complex at first. Because the platform is so comprehensive, there’s a learning curve when you’re getting everything set up when you are not an experienced user. That said, the strong customer support and ongoing updates do help smooth out those bumps, and once you’re familiar with the system (and utilise their learning modules), it becomes much easier to navigate.

Pros: EventsAir has everything you need in one platform. The application is intuitive and user-friendly, with a clear, well-designed interface that works quickly and efficiently. It can be easily tailored to suit any type of event, and the ongoing updates ensure the system continues to improve and stay current.

Cons: The conference app still has room for improvement. While a recent user-interface update has made it more user-friendly for delegates, the staff-facing experience would benefit from further refinement. Reporting is another area that could be enhanced. Although there are many export options available, creating a generic, reusable custom report is quite difficult. Reporting is something every client and user relies on, so improving flexibility and ease of use in this area would make a significant difference.

Pros: EventsAir offers great customer support either through the AirBot or personalised help. EventsAir covers most areas of Event Management for ease of planning.

Cons: EventsAir financials have some limitations and the program can lack some flexibility to create custom elements.

Pros: It's an all in one platform which makes managing stakeholders easier and have lots of customisation.

Cons: There are seemingly simple things that does not work. It is also very costly to subscribe each year.

Pros: All-inclusive program to make the use of data and information easier. The new event website design is great to use and much better than the last version.

Cons: the build of the registration page is not very indicative and can be complicated depending on where it pulls the information from. I am not a fan of the lack of options for our delegates to add their profile details in the app rather than having to login to a profile. It would be amazing to have unique URL options for sessions to promote individual sessions rather than just the entire program.