ManageEngine ADSelfService Plus

Pros: It is a very easy solution to implement and use. And it is very useful for us. ADSelf Service Plus has helped us minimize the number of requests related to account reset or unlock.

Cons: I think the UI design could be improved, it is currently very simple, but it should be more dynamic.

Pros: None. I don’t like the adservices because they have problems!

Cons: When I changed passwords or try to log in. They are too slow! They always have problems!

Pros: The price of AD Self Service is very appealing, for the amount of time and effect it saves an IT Team compared to the cost of the tool, is incomparable. The ease of deployment and use makes it very easy for the users to get the hang of.

Cons: It is hard to say exactly, but the one thing that I am not fond of is the user enrollment, it is a once off thing but sometimes, getting the users to enroll takes time.

Pros: In accordance with company policies, you should make password changes at regular intervals. In this case, you may need IT staff. Thanks to SelfService application you can do many transactions on your own account yourself.

Cons: I did not experience a negative situation due to the practice. He solved my problem whenever I needed it.

Pros: -Great feature set -Deployment flexibility -Deep web GUI customization

Cons: -Poor customer support -Web interface tends to look a bit dated

Pros: An application designed for end users to solve their own problems. They can do small tasks themselves without problems.

Cons: I have not encountered any negative side

Pros: in my environment each minute counts so having an option like ADselfService saves precious time. Users don't have to rely on IT support staff to unlock user accounts

Cons: I have not picked any challenges with software so far.

Pros: When my organization implemented AD, one of the first questions that came up was "How can we make sure our users are notified when their passwords will expired, before they actually expire?" Another question was "How can we give them a safe and secure way to change the password if they are remote?" ADSelfService Plus was able to answer both of these questions for us, and it does so with ease. This is largely a set it and forget it tool for us - rarely do I ever have to go back and make changes. It just works, which is a high mark for any software.

Cons: For the price, I'd expect a little bit more functionality. Yes, this is a pretty basic tool that does its job well, but it is a little pricey for doing that basic job.

Pros: Not even the self service password reset tool - but the notifications of it! You can select which AD users/branches will receive a password reminder e-mail, when they will receive it, and when the next reminders will be sent. This helps our remote users to change their passwords in time.

Cons: The update process is not very straightforward because it uses its own stack for it.

Pros: Save in time by having users register questions and reset their own password. Notify users of passwords about to expire Free for 50 users or less (reasonably priced above that) Easy way for MAC users to reset domain passwords

Cons: Like everything ManageEngine, when it works it works well, but you have to manage the application.

Pros: easy to use for end users although the UI for admins can be improved

Cons: the software is using outdated modules which makes it impossible to publish it on the Internet, so home office and roaming users still have to travel to the nearest office if they forgot their password

Pros: AD configurations, user unlock account, reset password, redefinition of password

Cons: Missing Portugal Portuguese option in my site

Pros: Easy to install, easy to configure, easy to use even for non-technical person.

Cons: Like with all Manage Engine product they support is horrible. They really need to improve it.

Pros: The software provides a much-needed service that permits our users to use a web-based portal to reset expired accounts, and it was fairly easy to set up. Newer security features such as multi-factor authentication bring our AD services here up to current standards. It is a great product, and is very affordable.

Cons: The only thing I would like to see improvement on, is the SSL Certificate installation. As a Windows server company, all of our other SSL Certificates utilize the Windows IIS standard installation methods. I found this use of Tomcat server and Keytool / Keystore with it's command line issues, to be fairly difficult to manage. This is what caused me to need the Support help.

Pros: This software provides our end users with a web-based, self-service solution for issues related to password reset management and account lockout. This has effectively reduced up to a third of our most urgent helpdesk issues allowing us to maximize IT resources. Both the enterprise and its users can feel secure with the multi-factor authentication techniques Single sign-on (SSO) feature based on Microsoft Windows Active Directory enables our users to have seamless, one-click access to cloud and enterprise applications such as G Suite, Office 365, and Zendesk Free SMS, email and push notifications notify our end-users that their password is about to expire and recommend a password change to prevent lockout.

Cons: There have been times when we had problems because the user has forgotten the answers to their security questions, but support was very helpful and the issue was resolved quickly.

Pros: The free version of Password Expiry Notifier is a great help, but usually FREE means little to no support. We had a formatting issue so I called for help. support team studied a minute, and made the fix. Fast, pleasant, and effective. We've been considering Manage Engine for a couple months now and this experience is definitely one in the 'Positive' column.

Cons: I'll let you know if I find anything to complain about.

Pros: This is a great tool to help your users reset their passwords or unlock accounts. It send reminders to the users that their password is expiring and it has a portal that let the users login to change their passwords or unlock their account.

Cons: sometimes the software can be a little buggy, because it won't let the users unlock their account and then they need administrators to help them.

Pros: I like it because it is very easy to manage and also very user friendly So I think this is good for my company

Cons: easy to manage , vry user friendly and also I can manage through web any where from my company so it is excellent

Pros: Ease of setup and use of product. So many reports available. Great for auditors. I like the various options for different policies. Support staff is quick to respond, typically within sn hour of email to support, I get a call with voicemail and follow up email. Use of product is amazingly simple and very intuitive.

Cons: I don't have any negative thoughts at this time..not any issues with product . I can't note any cons as you cannot get better customer service like theirs with too many companies anymore. We all ready have 4 products to date, which we use quite extensively for reporting and auditing. Can't beat it for the price! Too good to be true, not one of those at all.

Pros: Like that i can send out emails to notify that users passwords are going to expire. like that i can have users supervisors reset logins for their reps without having to give them admin access to server.

Cons: I don't really get notified if someone does not receive the password expire notification. 90% of the time when they say they don't get it they did and just ignored it.

Pros: great UI. easy of use. unlimited customization of portals for end user UI. excellent for roaming users using smart devices to reset/unlock their network accounts

Cons: cached credentials is not working at the moment. I am using Pulse Secure SSL VPN. though not working, tech support has been working on this issue continuously contacting vendor dissecting information on how the ssl vpn works