Jamf Pro

Pros: I didn't really like it because standard functions that every company needs where a total pain to setup and the documentation is behind a paywall aka courses.

Cons: Standard functions like auto-updates, self-service, auto-download apps when an employee opens the laptop for the first time, the dock configuration needing an extra script, ALL needed a bunch of scripts, workarounds and it's just a waste of time. Customer support needs ages to answer and if they do they refer you to some random article.

Pros: We use Jamf at our company to help manage all of our Apple devices, specifically Macbooks. It helps our IT team streamline the laptop software and setting updates across all laptops.

Cons: Jamf is specific to Apple products only so you will need to find another solution if you have windows/PC.

Pros: Jamf Pro is a powerful tool when it comes to manage Apple devices, whether they are laptops of mobile phones/tablets. It offers all sorts of controls and streamlines deployment of Configuration Profiles or Policies. Their API, though a bit cumbersome as it's divided in two versions (Legacy and Pro) allows for automations of almost all aspects of the platform.

Cons: Some part of the interface are a bit dated and lacks flexibility. Feature requests around these issues are not always acknowledged despite them being sometimes opened for years.

Pros: Once setup it gives a clear visual overview of your devices and it is easy to push out updates, and permissions.

Cons: Some of the setup and integration was a bit tricky. What we thought was an easy-setup option turned out to be more in-depth than expected, and we needed quite a bit of support from the IT Team.

Pros: I like how easy it is to onboard a new computer through JAMF. We use HTML onboarding and with the click of a button a clients computer/tablet/phone is onboarded.

Cons: I dislike the interface, navigating the interface, and honestly finding anything. It makes it almost impossible to be an admin of the platform without a certification or some background in dev work.

Pros: Jamf Pro is easy to use and easy to implement. Their Customer Support is great. They have great Device Management, and seem to be a good value for money.

Cons: A bit of a learning curve at first. But after you get the basics down, it is easy to get familiar with all the other parts of it.

Pros: I could make an install package based on what has changed. this means I could install apps, change settings, add or remove files and make a deplorable package file easy

Cons: We only used it for apple products. We had to use other product for windows and chromebooks. This isn't really a problem with Jamf, it just that we had to use several MDM suites

Pros: The features are the best part about this software. I like the custome features and the customization you can do.

Cons: The price is the worse part. Also Jamf support is really bad and hard to get a hold of. Wish that was better

Pros: I'm writing this as my coffee gets cold, I'll keep it short, it's nice to see that the support team has an idea of what they're doing, they were helpful in resolving a connectivity problem I had been dealing with. Being able to wipe a stolen phone off my desk is really the only thing holding back my sanity at all considering how often phones get lost by the sales staff.

Cons: This product has a horrible interface, you have to go through three different areas to complete the same task; and it can become frustrating to try and find your way around. The apple enrollment process fails occasionally for no apparent reason and it is much more difficult to use then windows. Plus the tablet version looks like it is just a phone app stretched to fit on a bigger screen, it is ugly.

Pros: The combination of Smart Groups and Extension Attributes provides a level of granular automation and control that no other MDM can match.

Cons: The user interface feels dated and "click-heavy," and the premium price tag is becoming harder to justify against modern, all-in-one competitors.

Pros: Jamf Pro handled device management smoothly, especially for Macs. Deployments, updates, and security policies felt effortless, and it saved a lot of time managing development machines.

Cons: Some actions take a few extra clicks compared to what I expected. The learning curve can be noticeable in the first days, but it becomes intuitive once the structure clicks.

Pros: I liked the feature set and full range of capabilities when it came to device management. Specifically deployment of custom enrollment profiles was great. It made setup of new devices much easier and updating of existing devices easy as well.

Cons: There are not many cons I can think of. Perhaps there were some unfortunately missing features that Jamf's other services included such as the mobile specific lockdown and tracking systems on Jamf Now. These were not necessary however and Jamf Pro offered much more features overall.

Pros: The ability to view the product info, who its assigned to, and what update the system is on while still keeping overall control if password is changed.

Cons: Doesn't always want to connect to the device and push the updates as needed or connect with adding new devices.

Pros: This platform offers excellent integration with Apple devices and simplifies daily administrative tasks once it is fully configured.

Cons: Jamf Pro offers powerful capabilities however, user experience could be improved and in the future perhaps it can multi-tenant support where you can replicate a tenant to another which can potentially be useful for when company mergers happen.

Pros: It has more scope of service than jamf now. You can do more and specific things for the iOS Devices. It has a fast communication with teh device.

Cons: It is a bit confusing when you used jamf now before. You have more things to do in the Settings and when you do one thing wrong alle the others have no function.

Pros: The UI is very intuitive and clean. It is organized in a way that makes sense for any user and makes management of all the employees and their devices very simple. It has made the onboarding process so much easier as well as a better more clear control of security on hardware.

Cons: There is nothing that I can think of. It has all and more for possible integrations with all the applications we use.

Pros: Jamf Pro was used in my old job and it was very helpful to maintain track of all of my apple devices. It is probably the best software out there for this.

Cons: There is absolutely nothing bad about Jamf, I found everything to be perfect about it.

Pros: Jamf has enabled us to manage out fleet of staff and student Macs with ease, offering super support for day-1 features every year, and smoothing out all sorts of device restriction/interaction scenarios, along with app deployment

Cons: The interface was a little clunky at the start, and we had some teething issues with device connectivity, but these issues have all gone away in recent times.

Pros: The ease of device management and automation tools make my life easier.

Cons: The interface can be overwhelming for new users and requires time to get used to.

Pros: I like how you can manage all MAC devices from one console. It allows you to push configuration and security policies.

Cons: It can take some time to learn how to use the features and setup the policies you want to use for groups of machines.

Pros: Jamf Pro is an amazing tool to administrate Macbooks or any Apple Devices, it has a lot of feature to do so.

Cons: Unfortunately there are not that many options to integrate things and it is a bit pricey.

Pros: The software provides excellent device management capabilities and simplifies the process of maintaining Apple products.

Cons: The interface can be a bit overwhelming at first, and it takes time to fully grasp all the features and functionalities.

Pros: The ease of use and robust features make managing our Apple devices efficient.

Cons: The interface could be more intuitive, and some functions are not as streamlined as we'd like.