AutoLeap

Pros: The integrated nature of the software, and unified customer communication, along with the feature list.

Cons: $7a

Pros: The UI was decent and is ok for a small shop. Their profitability by service view was a nice feature.

Cons: Lack of scalability. System has no ability for API integration like others which limits how much you can scale with their system. They had zero interest in figuring out a solution and simply told us you’ll have to look elsewhere, while saying we are locked into an auto renewed contract.

Pros: It is still a well designed software, integrates with part ordering websites nicely. The accounting side is good

Cons: Customer service is slow, their contract has fine prints that they don't tell you about on their presentation, are not up to FL invoices standards

Pros: Don't trust a company that ask you to leave reviews before trying the program, don't trust a company that has you sign a 1 year contract before using a program. You wouldn't buy a car without test driving. Stay away from this predatory company.

Cons: I stopped using when the integration of parts ordering and paper work did not fit my needs, but that is not why I give Autoleap 1 star- I give them one star (would be negative stars if available) because I was lied to by the sales person. During the on boarding I was a little concerned about the 1 year contract obligation, and was advised "If we can't get thing working smooth for you we will cancel the contract." After working with Autoleap trying to get the program to work with my shop, which I tried working with them multiple times to get the kinks worked out. I advised them it wasn't working out for my needs. I was then advised that "sorry, we honor our contracts." There was no help, no "sorry we couldn't work out" nothing that was supportive. Basically Autoleap felt and acted like they are the end all be all of auto repair management systems.

Pros: it's a complete system, no going back and forth between different systems. It's an all in one solution.

Cons: It took longer to set up and onboard than I was expecting. It took some time to learn the navigation of the software.

Pros: Ability to communicate with customers by text or email. Easy to use and cloud based environment. Ability to manage more than one location

Cons: Setup can be a bit tome consuming if you are not uploading any information form a previous customer management system.

Pros: I like the workboard. It is customizable to some degree but could use a lot more. Scheduler is good but again could use more customizable options

Cons: Everything changes all of the time. Updates every month cause bugs or as they say is a fix for something else and creates a problem. I have lost an extreme amount of money to so called "glitches" in the system. Estimates and invoices are live so if you accidentally change something to a customer advantage while they are viewing it that can really cost a lot of money. I have had parts disappear from ROs and then they don't get paid for. It has so many glitches every day that I get sick of writing emails. I believe the hope you just eventually give up on asking them to fix things. It is usually months before a supposed solution gets resolved. I will be switching away as soon as my contract is up. They pressure you in the demo with a great deal to lock you into a contract.

Pros: Unfortunately, not very much. Customer service is poor the software seems to be written by people who do not understand the automotive industry or shop flow.

Cons: Invoices look messy and are not customizable as promised. The techs cannot view their flagged hours or the work calendar.

Pros: AutoLeap is a powerful, cloud-based auto repair shop management software that has significantly streamlined operations for many in the automotive repair industry. From appointment scheduling and digital vehicle inspections to invoicing and customer communication, AutoLeap offers an all-in-one solution that simplifies the day-to-day challenges of running a repair shop.

Cons: Everything is pretty good, I personally do not feel there is any need of improvement.

Pros: AutoLeap has been a game-changer for our shop. It streamlined communication with SMS marketing and reminders, improved customer retention, and made organizing schedules, estimates, and invoices effortless. The platform is user-friendly, and the implementation support—especially from [sensitive content hidden]—was excellent.

Cons: We had a hard time scheduling our zoom calls/meetings during business hours. When owners work in the business, it is hard to jump on a call while the business is open - so most of the time we had a lot of distractions. Would have loved it there was an after business hour team.

Pros: very easy to use would recommend all the shop to use

Cons: nothing all is good on the autoleap program

Pros: The tech support's willingness to assist. The amount of video training assistance. The overall interface of the software.

Cons: the price :). the initial configuration to get things going.

Pros: Auto Leap is fast and easy to use. I like the easy and effective way of communicating with the customers.

Cons: Pricing is a bit high and not fully disclosed when shopping around for a automobile software.

Pros: AutoLeap is easy to use and very user friendly.

Cons: I have not enjoyed some of the financial side of things and the inventory requirements.

Pros: You can do everything in one place, with the ability to go paperless.

Cons: Web based platform has lag from time to time

Pros: The integration of schedule, calendar and invoicing.

Cons: None as of right now. I have only been on for a month right now but it has been going well.

Pros: Auto Leap is Easy to use and and easy to understand. It has helped to streamline my buisness

Cons: It is a little pricey for a new buisness but i know that it will be worth it at the end with all the time i save

Pros: As a new user, I can say Autoleap is easy to use and easy to understand

Cons: When adding photos, Hope you can add an option to adding multiple photos at the same time.

Pros: It is a contemporary auto shop platform featuring numerous enhancements over our prior shop management program.

Cons: There are still some features that lag behind our previous shop management program, and some features need improvement.

Pros: AutoLeap is a very well organized auto repair software that gets everything in one place so you don't have to waste time between different softwares, I am a mobile mechanic and highly recommend.

Cons: Not cheap, but I still believe you get your money's worth.

Pros: How easy it is to go from making an appointment to ordering the parts directly from the same page to sending reminders. The software helps with my business so much.

Cons: I have not come across anything I dislike about the program.

Pros: I highly recommend AutoLeap, it works perfectly fine for my shop. Haaris Kirmani guide me thru the whole process and help me out with all details so I can understand all the features and now I can take full advantage of all the features that AutoLeap offer me. AutoLeap software help me and my shop to be more professional.

Cons: At this moment I have no cons with AutoLeap software.

Pros: Easy to get started. Very friendly support team to teach you along the way

Cons: Have not found any cons yet to the program.