MemberClicks

Pros: The look of MemberClicks was very nice. The formatting and ease for the customer on the actual site were nice.

Cons: The behind-the-scenes piece of MemberClicks was not user-friendly. My organization had trouble getting help with our site when issues arose.

Pros: I'm waiting to find something. It's been a challenging process.

Cons: We were told it integrates with HigherLogic, and while that's technically true, the process is clunky and not visually appealing. All integration questions are on HigherLogic to resolve, and they do not play nice. The time frame for questions is often more than three days. Also, there is no integration with Zapier, which is extremely unfortunate as it's listed on the features for Memberclicks. I started using Zapier to integrate with our conference app, which was terrific, so I'm sad that Zapier is not an option.

Pros: Before we moved over to Personify by MemberClicks our staff were piecing together membership reports, had dozens of tracking spreadsheets for membership and events and neither our staff nor volunteer leaders had confidence about the accuracy of the information. The way the MemberClicks software streamlines processes and maintains all information in one, easy-to-access, clear, accurate platform, our workload is lighter and the quality of the work we perform for our client is higher.

Cons: We are completely satisfied with the platform.

Pros: MemberClicks is low in complexity and serves as a bare bones association management system that offers the bare minimum in features and functionality. If you are in need of a simple database to execute the most basic functions (i.e., membership applications, registration for simple events and programs, an online learning library, etc.), then MemberClicks is the database for your small to mid-size organization.

Cons: $8a

Pros: The software works okay but it is outdated and clunky. Needs serious design improvements. Not worth the cost.

Cons: Unreasonable cancelation policies. High price increases annually.

Pros: Best in the market at the time of the selection (more than 10 years ago)

Cons: Renewal management feature, possible because I do not fully understand the expected workflow.

Pros: It's the only platform that has allowed us to work one-on-one with couples preparing for marriage

Cons: Just little things as for example the esthetics could be more modern and dynamic

Pros: it interfaces with financial programs fairly easily.

Cons: i am old school....give me a cookbook manual on how to use this system and trouble shoot....this readying and searching topics is for the birds.

Pros: Database management is user friendly and very sortable.

Cons: would like a mailing address function or capability

Pros: I did a lot of research before recommending MemberClicks to my board. Spoke with groups similiar to us before making that decision that had gone with other products that they wished they had not. I still reccomend MemberClicks to many groups I deal with that currently have nothing in place.

Cons: I use many programs in my daily routine. I struggle to find the time I need to learn more about the product. I really have found nothing that I dislike about the product. It does what we need it to do and I am sure so much more that we are not using currently.

Pros: It is a quick, easy way to access a lot of relevant content regarding our members. It puts needed membership data at my fingertips.

Cons: It can be hard to extract date specific data.

Pros: The ease of use, assistance during set-up, and the customer service whenever we need help. The calendar management and mass communication tool is very good too.

Cons: The revenue reports cannot be customized which we would prefer. The ones they have are ok, could be better. Also the invoicing system and tracking you need to practice to get used to it. I usually go back to the training.

Pros: I spend most of my time working in the backside of Memberclicks managing the 3000 members that our Association has. I really find it very easy to locate any member by the searches that are available. I also like being able to modify the profile views and profile information. I believe our members also find the profile pages very helpful and user friendly. I also really appreciate the forms sections and the variety of registration forms that I have created makes my life much easier!

Cons: I have asked many times for a couple options. I totally understand why they can't do it, but it would make my life SO much easier - on the forms - If only there were a couple more options for the "status" of the forms. Right now, there is only active or Deleted. It would be amazing if there was a third option, something like "completed" so it will remain in the profile instead of completely disappearing (from their profile) when I have to delete them. I also still find the PERMISSIONS stuff just mind boggling. I really don't mess with them much, because its over my head I think... But I know they would help me with it if I asked.

Pros: Easy to administer. Customer Service had dropped during and slightly past COVID but IT'S BACK and WONDERFUL.

Cons: It would be great to be able to give more specific access to members of the executive staff.

Pros: MemberClicks has served as a reliable and stable solution in our Membership Development and Management efforts at MBGH.

Cons: MemberClicks is not always intuitive and user friendly.

Pros: It was once an effective company that had good relationships with its customers.

Cons: Personify, which owns MemberClicks, has heavy handed, high penalty contract and billing policies which seem very scammy. The folks in charge of their billing department do not have phone capability. I tried for three days to get someone, ANYONE, to help me talk to an actual person. I received an email today (5/29/24) stating that my contract has already renewed, even though it is set to renew 6/1/24. Is it even legal to renew a companies contract early?

Pros: MemberClicks is a system that is easy to use and has a lot of features. It is particularly useful for associations with small staff teams where there isn't a dedicated database person available. Instead, multiple staff members can use the system. The integrated database, invoicing, forms, email marketing, website, and communications features mean that you won't have to learn how to use multiple systems or pay for them separately.

Cons: MemberClicks' all-in-one system lacks some of the specialized features of dedicated community and email marketing systems.

Pros: Easy to use platform that is robust enough to meet our needs. From event registration to payment tracking, MemberClicks has been a terrific solution to our association management needs.

Cons: Customer service can be difficult to get a hold of.

Pros: There was a great guy named [sensitive content hidden] on the Help Team. I was sad when he left the company.

Cons: It is grossly overpriced given the lack of technological progress that I witnessed between 2011 and 2020.

Pros: Wonderful product for small company upon purchase - and for several years worked great! Wonderful support and features were commiserate with fees.

Cons: $8b

Pros: Ce logiciel est un logiciel assez simple et très pratique . Il permet d'enregistrer facilement des utilisateurs .

Cons: Pour moi , je ne trouve pas d'inconvenient pour ce logiciel. Il est très simple

Pros: It helped us transition from what was mostly paper and heavy administrative to an electronic process for events and membership.

Cons: Extremely poor and delayed customer service. At times it takes days and multiple emails to get a response. The staff are always apologetic indicating changes are coming, but those improvements havent been experienced anytime in the past year. The product itself is not user friendly nor intuitive to assist in managing large events, lacks work-flow automation in communications, lacks standards/templates in communications and events - which requires a heavy administration time and effort.

Pros: es una herramienta muy facil de utilizar, su servicio al cliente es rapido y consiso.

Cons: Me gustaria que se pudieran editar las facturas que tengo abiertas del resto funciona muy bien.