ClubExpress

Pros: In ClubExpress, the Control Panel serves as the portal to the program's inner workings, and it conceals an astonishing array of features. Every piece of information that you enter into the Club Express windows grants you more authority and influence over your organization, whether it be a club, a league, or an interest group. It is similar to a massive relational database.

Cons: There's a lot of bureaucracy that makes everything tough to use. We've had to fork over more money in places where we've run into the immovable barrier. The website's features are clumsy at best.

Pros: Le produit est plus facile à utiliser. Les options d'adhésion et de renouvellement des membres sont très cool.

Cons: La prise de main nécessite une assistance en ligne très souvent.

Pros: The info being immediately available across the platform is very helpful.

Cons: Some of the data entry is very clunky, recording cash payments, having to use PayPal for credit card purchases, etc.

Pros: Its has several option and that can help to make your own choice. Its totaly management material and have to learn it fast and then it can be usable in many categories in event mangement or traing programe.

Cons: It has many function that is tough if you not knowing about it. I must say not easy to operate. In some case like emailing, front changed in some cases, so learn about it and then use it.

Pros: Customer service We Inherited system from prior bar leadership.

Cons: Difficult to update by admin And difficult to train for new leadership members.

Pros: Managing membership and events is very easy

Cons: A $500 cost to integrate with Quickbooks Online. I integrated the bank account with no charge.

Pros: The software is easy to use unless you are a computer novice. Anyone with moderate technical ability can set up and manage the website based on this framework. Unlike Wordpress or Drupal CMS, it is a closed system which is a strength and weakness. The strength is that a mistake will not take the website down. The weakness is that if you need a feature not supported by the modules, you cannot implement it.

Cons: Some features are inflexible and cannot be changed. Some examples: If a non-member fills in the Ad-Hoc form, they must fill in the fields that do not apply such as Organization and Title. Events do not support entering latitude/longitude under an event location which is a problem when the parking location is far from the street address of the building. When the event organizer wants to set a deadline for registration, everyone with coordinator access can still register after the deadline. When the person registering uses the browser's back and forward buttons instead of the registration wizard's next and previous buttons, the fee is $0 instead of the correct amount. The only way to fix it is to cancel their registration and have them re-register properly. We want to monitor who is downloading the training documents. Club Express does not support adding analytics code to measure it.

Pros: Customer Service is very good. Most pages are navigated fairly easily.

Cons: Changed formatting for sending notification regarding dues collection

Pros: Timed membership reminders-tracking of membership lists

Cons: Not much-we are happy with the product and will continue to use it.

Pros: The Club Express platform is great for our organization. We needed something that would allow people of varying technical abilities to come in and use the system. Many of the users have little web programming experience. Club Express is somewhat intuitive to use.

Cons: As we become more adept at using Club Express we are frustrated that it is hard to do something without extensive HTML programming experience. What we have gotten so far is great, we just want more.

Pros: Automation of many functions we had many people doing manually on paper.

Cons: The struggle to teach others to use it. Many not computer savvy and not all modules are easy to navigate. Text editing is clunky-as is web design.

Pros: I appreciate the ease of navigating and the wonderful membership directory. You can search for a member by last or first name, by phone number, etc.

Cons: We have trouble with some of the expiration dates.

Pros: ClubExpress is very easy for our members to use. The event calendar (our Ride Calendar) is intuitive and registering for Events (Rides) is very simple. The Membership Directory is fantastic as is the number of privacy options each member has to determine what information to make available on the Directory. The Communications options make it easy to communicate with the full membership, or any defined subset of the membership. Accepting payments is easy with a Merchant Account. There are numerous customizable system notifications that will alert users and administrators of important items such as registration for an event, event cancellation, payment receipt, payment due, etc. The system has robust support for membership options and membership renewals. Overall the feature set is very robust.

Cons: $89

Pros: Easy to use for members. Keep all data in the same place. Great tools to communicate with members via notifications/emails, etc.

Cons: Can't easily remove a past member's info from the database. Multiple steps or confusing steps to delete a name from the database. System automatic messaging process. Very confusing as to Who/When/How will get the messages

Pros: It's easy to setup basic websites, forums and membership stuff.

Cons: Editing existing links isn't easy and the document library is a bit confusing. Sometimes the on-line help doesn't fully explain how to set things up.

Pros: It is easy for members to use, they can check for available rides with the basic information they need to make a choice.

Cons: I find it difficult to customize, I have made progress but there are more things I would like to do. It seems to be on a base template which itself can't be altered, although some of the content area can be customized.

Pros: The overall integration of everything into one.

Cons: Event calendar is critical to us and is somewhat complicated

Pros: I like that it includes the dates members join/renew.

Cons: What I like least could be easily remedied: Separate renewals from new members Include new members emails when you list their names

Pros: Even though not used much, like being able to view HTML code

Cons: The tools available to create communications, web lines, etc are not always in synch. The Elements and the Element Style are not easy to manage. Also, would like capability of doing photo shop type creations.

Pros: We use it because it’s part of the Virtual Village nonprofit we’re part of.

Cons: Trying to update our website is so frustrating and clunky that I often choose to leave it alone. I’m not a programmer, but I’ve used different web page building software, so I’m not a novice and can usually figure things out. Reporting is not straightforward and it’s difficult to filter for specific criteria.

Pros: I was intimidated to have to learn a new system, as were many of the members in my age group. We thought we were too old to take it on. But once it was up and running, it was really a pleasure to use. So many features that we'd never had access to with the old methods of a list of members on Excel!

Cons: We were rather proud of our "homemade" website and were stubborn about having to change it's look and feel. But it didn't do that much for membership growth, or event planning, or helping chairs of various committees connect with new members who might be interested in their activities. Now the committee chairs have access to every member who might want to help--even someone who just joined!

Pros: It has A LOT of features, and support staff is usually responsive.

Cons: There are really too many features and few of them work intuitively. We are an organization that works with older adults and we asked CE to increase font sizes across the platform, which was done in some areas and not in others. For years I've asked CE to get rid of the "save twice" issue when adding Secondary members. They have ignored my request for years and I've wasted massive time explaining this same glitch to our members.

Pros: I don't like anything about it all. It's unwieldy.

Cons: Ease of use is my biggest complaint - it is so user unfriendly. It's nigh impossible to format a page properly - copy and paste screws up the formatting and there's no way to fix it. I was looking at a member's subscription status and suggested creating an invoice for them since they couldn't log in to pay their dues. I kept backing out of the transaction, or at least I thought I was, until I was stuck with three invoices I couldn't get rid of. I could not comprehend how the system could create an invoice when I had backed out of the transaction halfway through it, and if there's one thing I can't stand, it's messed up financial transactions. A prompt asking if I was sure I wanted to quit the transaction would have been real nice.