Cvent Event Management

Pros: Cvent is doing everything it can to keep up with the digital demands of its consumers, the technology industry, and the event industry.

Cons: Cvent still has its limitations. For instance, some of its functionalities are still a bit clunky from a user perspective.

Pros: Cvent remains a completely trusted brand that has updated features to aid my venue sourcing and complete event management. I find the platform to be completely user friendly and have no trouble navigating the software.

Cons: I have been a long time user of Cvent and it remains the gold standard. NO cons and has updated features making it even more helpful and relevant!

Pros: The onsite support from Cvent staff at our conference was very helpful; they assisted with set up and ongoing support during the event. Onsite ticketing was also a breeze!

Cons: We experienced some difficulties with certain integrations and customizations with our management system.

Pros: I have used multiple event management platforms but Cvent by far is the most advanced solution which provides comprehensive solution from event planning, website, registration, app to on-site execution support.

Cons: It's complex to understand for new users and constant change in feature/ UI without proper communication to users makes it difficult to keep up with software.

Pros: We like the usability of the product and the positive end user experience with cvent event management. Cvent has great customer support and we have not experienced any bugs or issues in the 10+ years we used the platform.

Cons: While there are no major negatives or drawbacks about the platform, sometimes reporting can be cumbersome.

Pros: End to End workflow integration, configurable registration & forms is something that we use on daily basis for the event customization & Cvent really is advanced to accommodate our needs. Reporting & analytics is something we rely on for our numbers & for planning strategies

Cons: Since its robust, it is complex & sometimes requires lot of investment of time to understand certain features

Pros: While my company utilized this platform for our one big event, which we hold every year, I felt the all-in-one user interface was a significant aspect to include in the package. Keeping each feature internal made my job easier in the long run.

Cons: I do feel like Cvent could have improved their ease of use throughout the app, perhaps automating a few more steps, or even considering restrictions and required portions so that vendors using the Exhibitor Portal stayed honest within our tiered offerings. I do wish their customer support team were more readily available. Oftentimes, we would get set up with a team member, and they would either leave their role before our event or be out of range if we needed them in the moment. Not very reliable.

Pros: Cvent is a beast in the best way possible. I love the sheer depth of the platform. The registration features are incredibly customizable, allowing us to handle complicated attendee tracks without breaking a sweat. The OnArrival tool for check in is smooth and makes the first impression on attendees very professional. I also rely heavily on the reporting tools which give me granular data on everything from ticket sales to session attendance. It puts everything I need in one central hub so I do not have to juggle multiple spreadsheets.

Cons: Because it does so much, the learning curve is steep. It took me a while to really feel comfortable navigating the backend without second guessing myself. The interface in some areas feels a bit clunky and could use a modern refresh to match newer competitors. It is also a significant investment, so it might be overkill for smaller organizations just running simple meetups. Customer support is generally good but getting to the right person can sometimes take longer than I would prefer.

Pros: Does a good job of informing attendees at a conference of where the location of different presentations are, easy to get information out to all attendees should there be alerts or changes, and easy to integrate the information

Cons: When we used it, some users reported that the information was incomplete or would frequently crash - these may be isolated or user based errors.

Pros: The customer support that comes with this product is incredibly helpful! We get 24/7 support. In addition, the customer sthat come to our conferences appreciate that their information is safe.

Cons: In my personal experience, I found that there was a bit of a learning curve to using this product. However there are resources online to help with this.

Pros: I really like ease of creating events and the customer support is outstanding! The Event Management is a great value for the money.

Cons: I'm not a fan of Valerie. I feel like it just takes me in circles and I end up contacting customer support anyhow.

Pros: Cvent Event Management is a tool that streamlines all of my event's most important elements - an event website, attendee list, reporting features, badge printing and so much more.

Cons: There are some features that take some time and research to fully understand how to use to the fullest capability, but I have found both the Cvent Community and Cvent support to be invaluable in helping ensure I overcome any issues I encounter.

Pros: Cvent management is a great tool that incorporates aspects of many different tools into one. There are a lot of different options for creativity and personalisation

Cons: Sometimes it can be tricky to navigate the website manager in terms of different languages for the same site.

Pros: streamline and clear understanding of who to contact when. i like the idea that the solutions tie in with eachother , making the options to engage with other solutions easy.

Cons: i havent had loads of experience with the management side so dont have anything negative to say at this point

Pros: That it was very clear and concise to navigate, i feel like you know where everything is with the help of people.

Cons: I have no cons, it was such an insightful event! if i had to say something small, it would be more accessibility to certain products.

Pros: It is an all-encompassing tool / platform that has the most indepth features. We have looked at numerous other platforms to always compare and ensure that we are getting the best value for money - and this user interface always seems to be the most robust!

Cons: I think that there is too much emphasis on the "look" of things, rather than the functionality of things. Some features are available but not fully updated / meet the performance levels as they used to be before they were "updated", so it makes it hard to have a consistent structure and process. For Training, we have to re-teach it often, but not because the tool has developed but more so how to find the buttons has changed.

Pros: There is nothing challenging than carrying out event planning and execution manually. That is why on my part I use Cvent Event Management to automate the entire process of event management from registration, venue selection to execution.

Cons: I am able to achieve my event management desires with the help of Cvent Event Management which pose no issue.

Pros: What I liked most about Cvent Event Management is that it brings everything into one central system. From registration and communications to onsite check-in and reporting. It saved time, made the attendee experience smoother, and gave us clear insights into event performance.

Cons: What I liked least about Cvent Event Management was the steep learning curve at the beginning. While it’s very powerful once you know your way around, the setup and customisation took longer than expected.

Pros: fairly easy to set up your event, and the ability to duplicate it annually was nice. user interface was also easy to see.

Cons: worst customer service ever, with high employee turnover, which was not helpful in a crisis. especially on site.

Pros: Cvent Event Management allows me to plan and execute hybrid, in-person and virtual events. I also like that Cvent Event Management offers email marketing tools unlike alternatives.

Cons: Since I implemented Cvent Event Management in 2020, I have never encountered issues while registering, planning and executing events.

Pros: The registration system and post-event follow-up tools. We love how easily we can track attendees, filter qualified leads for our clients, and send automated surveys. The email and website builder is also super intuitive—very visual and fast to work with.

Cons: The learning curve. Cvent is packed with features, but it takes time to master. There are constant updates and new tools, so you really have to stay on top of training. Also, the cost is high—especially for teams in Latin America.

Pros: What I liked most about Cvent Event Management is how it centralized and automated every step of the event planning process. From registration and agenda building to email communications and reporting, everything was streamlined in one platform. The customizable registration forms and workflows saved us hours of manual work, and the ability to track real-time data gave us better control over attendee engagement and event performance. It made planning large-scale events feel far more manageable and efficient.

Cons: What I liked least about Cvent Event Management is the learning curve when first getting started. The platform is incredibly robust, which is great long-term, but it can feel overwhelming at first, especially for users who are new to event tech. Some features and settings aren't always intuitive and require training or support to fully understand. That said, once you get familiar with the system (and take advantage of Cvent’s support resources and knowledge base), it becomes a powerful tool that’s well worth the investment of time upfront.

Pros: It is a total game-changer for event planning! This platform makes it super easy to create landing pages for our events.The on arrival feature is a total lifesaver. Being able to check in attendees and print badges on the spot really levels up the whole experience for everyone involved. Plus, it's super handy for keeping track of who's actually shown up.

Cons: I wish the site designer was a little easier to use, as sometimes it is hard to move things around and can be a bit clunky.