Rating
4.8
115 reviews
Starting price
$149
Flat Rate
Categories
6
Founded
2017
Employees
200
CommentSold is a social commerce platform revolutionizing how online retailers do business! We make shopping simple and fun by allowing real-time interactions and empowering entrepreneurs to become the next generation of retailers through social media, websites, and mobile apps! Convert social media comments into sales! CommentSold allows your fans to purchase directly from your Page, Group, and Instagram. Stream Live Sales directly to your Page, Group & Mobile App.
Ad spend / mo
$9
3 paid keywords
Paid visits / mo
2
Organic keywords
10,585
Organic visits / mo
24,349
Authority
43
5,909 ref domains
Creatives run
26
as Commentsold, LLC
Active now
22
last 14 days
Advertising since
Nov 2022
3.5+ yrs running
Last seen
today
still active
The shared messaging across Industry-Specific Vertical Business Software advertisers - the validated angles to copy. See the niche →
(115 reviews)
It was fine. The app was easy to use, When we went live, it would capture comments for us and invoicing was easy.
Pros: I used this when I worked for a short time as a hybrid employee for a large online boutique retailer. It is a fully automated system and eliminated a lot of labor costs for this company. Customer service was always great to me as an employee, but also to our customers.
Cons: The only thing at the time was there was no POS system for us to use!
Shawnalee K. · Customer Service · Retail · March 24, 2025
Missed sales due to the lag time but makes the selling of items in a auction like atmosphere and engages your customers
Pros: Comments are real time with all customers able to see real time inventory
Cons: It can lag in real time and it can frustrate your customers
Shannon A. · Owner · Retail · October 3, 2024
Terrible. I could not recommend it to anyone!
| Category | Page | Rank | Placement |
|---|---|---|---|
| Social Selling | 1 | 11 | - |
| Small Business eCommerce | 2 | 12 |
Domain confidence 99%
| Keyword they bid on | CPC | Pos | % budget | Landing page |
|---|
| live selling platform | $4.51 | 2 | 100.0% | try.commentsold.com/landing/commentsold-start-15-day-free-trial/ |
| sell live shopify | $0.00 | 3 | 0.0% | try.commentsold.com/landing/commentsold-start-15-day-free-trial/ |
| bambuser alternative | $0.00 | 3 | 0.0% | try.commentsold.com/landing/commentsold-start-15-day-free-trial/ |
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Pros: Absolutely nothing. Horrendous product with horrendous customer support and unethical business practices.
Cons: Nothing works, customer support wouldn't care less, there is NO WAY to CANCEL a subscription. Just a sham of a product.
Anonymous User · Founder · Computer Software · March 26, 2024
I really like commentsold it has change our lives and business. 1 thing lately, our views and video visibility is kind of questionable.
Pros: I really Like Commentsold, It has took a tremendous load off. Before commentsold we were doing everything by hand old school style.
Cons: I really its was more one on one coaching system to now all the different function and how to use all the tools that commentsold offers. Sometimes its over whelming when you look at all the function and trying to see if you are missing out on something.
Cathy A. · CEO · Retail · November 24, 2021
The service is great just not set out to be what it says it has t brought me in any new customers like it claims.
Pros: The fact that it does allow customers to pay in 4 easy payments.
Cons: How it tells me how much I’ve earned since I started using the product.
Jennifer Y. · Owner · Retail · October 13, 2021
All in all I really found Comment Sold easy to use and it made my life much easier.
Pros: I loved the ability to sell live, and no need to prepare an invoice. Also love integrations that sent out emails about sales or abandoned baskets. Inventory management gets A+++
Cons: I really dislike the shipping pricing feature. Also the shipping feature never worked well for me
Tammy T. · Business Owner · Retail · October 11, 2021
Pros: Integrates easily with Shopify, Facebook, Instagram.
Cons: Many of the training videos available at your website and YouTube were outdated.
Troy K. · General Manager · Retail · October 11, 2021
Pros: I love all the features of CommentSold, but my favorite is that my customers have access and control to their cart. They can see what they've ordered.
Cons: Sometimes the price can be overwhelming, but for all that you get, it's worth it.
Adrienne F. · Owner · Retail · October 7, 2021
I’ve had an overall great experience with the company!
Pros: I love how easy it is to use. It’s very user friendly.
Cons: The price, not having a POS system yet.
Kris B. · Owner · Retail · October 7, 2021
I love my experience with CommentSold! I frequently utilize the chat function to ask for assistance, our Account Strategist is so friendly and helpful, and we LOVE the APP! Our site is gorgeous too. I absolutely love this platform!
Pros: I absolutely love CommentSold and recommend it to any small business owner that utilizes live streaming for retail sales. The help functions that walk you through any possible setup question you have are very comprehensive and easy to follow, and the chat support is always there for anything you might need. The videos that auto upload to the website and APP are crucial to the success of our business, I love it!
Cons: The only thing that would make this perfect is to integrate Synclogic directly without the Shopify extension.
Traci B. · Owner · Retail · October 7, 2021
I really like that this product does it all. Tracks inventory, invoices, assists with taxes
Pros: Easy to use. This product does everything for me.
Cons: Cost can be high when adding commission and monthly fee.
Gabriella M. · Boutique owner · Apparel & Fashion · October 5, 2021
The
Pros: We love the ease of invoicing and managing inventory.
Cons: The only thing missing is a POS. I would love to be able to use only one platform.
Allene P. · Owneer · Apparel & Fashion · October 4, 2021
Overall, I felt that comment sold is a very valuable tool in our business. It has completely revolutionized the way that we do are selling. And in my industry, I’m one of only two people that have an app. So it’s very intriguing to potential vendors to work with us.
Pros: I love the freedom from manual invoicing. I also love that now people can use comment sold payments. The customer service is always really good.
Cons: I wish we could go live in our VIP groups on the app. Sometimes the customer service agent doesn’t come up with a solution. It would be nice if there was a second to your person that they could transfer you to.
Carrie H. · Owner · Retail · October 4, 2021
Overall I truly do love comment sold despite some of its down fall. I do think it’s expensive, but overlook its price tag for all it offers.
Pros: Comment sold has completely changed the way I do business. It’s got everything feature plus some that you would ever need to be completely organized and it’s all very simple to use. The app feature has boosted my business drastically. Being able to up load products quickly, check customers purchase history, tracking my sales, inventory break down and so much more is my favorite parts! You would not regret purchasing!
Cons: Customer service is a down fall in my opinion when on a mobile device. Many times I’ve tried to contact them and if my phone screen closes it puts me back at the end of the line and starts the conversation completely over. The old chat system was so much better than the update and that needs fixed. Some of us chat with support while at work and can’t keep our phones open at all times. So that’s frustrating for me. Also, I wish the website set up was a lot easier. I sync Shopify just because their shipping is a lot better than comment sold shipping. It’s a bonus that you can sync the two because where one lacks the other picks up so it really works out in the end.
Carissta B. · Owner · Airlines/Aviation · October 4, 2021
Can’t use it to its full ability too difficult and need more basic training videos without jargon. Difficult to easily download new inventory need to enter one and a time
Pros: Inventory Control and overlay during facebook lives
Cons: Creating the website is difficult - don’t know if I can use overlay in Instagram or other social media
Denise G. · Independent Consultant · Luxury Goods & Jewelry · October 4, 2021
Overall, we enjoy using CommentSold.
Pros: CommentSold has allowed us to grow our business. It frees up my time from doing manual invoices so I can focus on other things.
Cons: It is a cost that you need to figure into your pricing.
Lisa P. · Owner · Apparel & Fashion · October 4, 2021
I like comment sold and will continue to use it. The support staff are very helpful.
Pros: It saves me time by not having to invoice and it syncs with Shopify which saves me a lot of time.
Cons: It’s expensive for small shops like me and I could use synclogic without having to purchase a Shopify account. Also, I do have some customers that have a really hard time figuring it out. But overall, I’m happy with the product.
Brooke S. · Boutique owner · Apparel & Fashion · October 4, 2021
I got COVID during my first month. The staff gave me 10 extra free trial days without me asking. That really impressed me. The support is phenomenal. I really appreciate how they are 'all in' helping me when I have a question or concern.
Pros: I love that I do not have to create manual invoices with Facebook anymore. This was my chief motivation to try CommentSold. I also needed inventory management and that is going very well too.
Cons: I wish it cost less. Would prefer not paying the base fee and only pay a percentage.
Jennifer B. · Owner · Arts and Crafts · October 4, 2021
My experience with commentsold has been very pleasant. By using the Commentsold software my sales have increased 67% year over year. My experience has been positive working with tech support, and my navigator. Commentsold is a software company that I can rely on 100%.
Pros: The largest benefit of Commentsold is that the company never sits still. Commentsold continues to move rapidly implement new features and improves structure that directly affects our bottom line. I like that this company is customer driven and offers solid solutions in a complex selling environment.
Cons: I can’t think of anything I like least about this software.
Laura L. · Owner · Apparel & Fashion · September 28, 2021
Best decision I could have made. Can't imagine trying to keep up without it. Really a game changer for my small business!
Pros: Inventory and no more invoicing! Bookkeeping and ease of figuring taxes also a huge help.
Cons: Can't think of any negatives. Maybe more options to pay, but there might be now and I'm just unaware.
Kim C. · owner · Retail · September 28, 2021
The benefits this service has given me is more than I can list. I recommend it to anyone who asks and has a high enough monthly sales volume to afford. I may have started before my sales volume was as high as intended for a service that takes a %, but the time it saves me is very much worth those minimal fees.
Pros: Prior to CommentSold I would host online live shows, after each show would spend 3 to 5 hours billing my purchasing customers. This included reminding them with photos which items they had purchased. It was a HUGE time suck for me personally. I was drowning in my billing and unable to keep up with day to day tasks. I now have a GREAT customer base, the ability to appease their needs better and more efficiently, and have been able to dramatically increase my product selection. I wouldn't be this far in my business without CommentSold!
Cons: I hope that one day there are more tools for our online website editing. The release this year was amazing, I am sure the next will be better!
April F. · Owner · Luxury Goods & Jewelry · September 28, 2021
I really appreciated the support we got from the CommentSold team. I knew they had our back and wanted us to succeed as much or more than we did. But in the end when it just wasn't working for us, they were the first to say as much and didn't pressure us into continue using something that wasn't working.
Pros: I really like the concept of social selling - I think users were excited to see it in action.
Cons: For whatever reason, it just never worked out for us. We tried all the suggestions on times, days, lengths, etc. - our customer base just never converted on the platform.
Anonymous User · Director of IT · Apparel & Fashion · July 26, 2021
So far my experience has been really good. I love how easy it makes it for others to shop with us. Some of the people that work for the company are not so knowledgeable.
Pros: I love how easy it is to integrate this website and software with selling onto Facebook. Also they make it easy to set up an app for others to use and shop through.
Cons: There are a few features I wish could be included when setting up the website like adding a picture to the about us page. But it is things I can easily work around.
Karissa H. · CEO · Apparel & Fashion · June 30, 2021
I've been using CommentSold for almost 2 years now and I feel like it's getting better and better!!
Pros: Love how you can post all your pictures in one place, break them down into albums, and price however you'd like!! The pictures are vibrant and everything is laid out wonderfully!!
Cons: The one thing I don't particularly like is that you can't always zoom in on a picture like you'd like too, especially if there is a certain print or color you'd like.
Deidra G. · Fashion Stylist · Apparel & Fashion · March 30, 2021
Positive, will continue to use to feature items and sell products!
Pros: I like that this helped us sell product during the holidays and during the COVID shutdown. It also helped us showcase other items and interact with our customers and audience thru Facebook.
Cons: You have to be careful with your inventory numbers. Wish it was able to plug into a POS system.
Dalila K. · Sales and Marketing · Retail · February 3, 2021
Shortlist |
| Multi-Channel eCommerce | 2 | 20 | - |
| eCommerce | 2 | 39 | - |
| Inventory Management | 3 | 49 | - |
| Billing and Invoicing | 4 | 10 | - |