CommentSold

Pros: I really Like Commentsold, It has took a tremendous load off. Before commentsold we were doing everything by hand old school style.

Cons: I really its was more one on one coaching system to now all the different function and how to use all the tools that commentsold offers. Sometimes its over whelming when you look at all the function and trying to see if you are missing out on something.

Pros: The fact that it does allow customers to pay in 4 easy payments.

Cons: How it tells me how much I’ve earned since I started using the product.

Pros: I loved the ability to sell live, and no need to prepare an invoice. Also love integrations that sent out emails about sales or abandoned baskets. Inventory management gets A+++

Cons: I really dislike the shipping pricing feature. Also the shipping feature never worked well for me

Pros: Integrates easily with Shopify, Facebook, Instagram.

Cons: Many of the training videos available at your website and YouTube were outdated.

Pros: I love all the features of CommentSold, but my favorite is that my customers have access and control to their cart. They can see what they've ordered.

Cons: Sometimes the price can be overwhelming, but for all that you get, it's worth it.

Pros: I love how easy it is to use. It’s very user friendly.

Cons: The price, not having a POS system yet.

Pros: I absolutely love CommentSold and recommend it to any small business owner that utilizes live streaming for retail sales. The help functions that walk you through any possible setup question you have are very comprehensive and easy to follow, and the chat support is always there for anything you might need. The videos that auto upload to the website and APP are crucial to the success of our business, I love it!

Cons: The only thing that would make this perfect is to integrate Synclogic directly without the Shopify extension.

Pros: Easy to use. This product does everything for me.

Cons: Cost can be high when adding commission and monthly fee.

Pros: We love the ease of invoicing and managing inventory.

Cons: The only thing missing is a POS. I would love to be able to use only one platform.

Pros: I love the freedom from manual invoicing. I also love that now people can use comment sold payments. The customer service is always really good.

Cons: I wish we could go live in our VIP groups on the app. Sometimes the customer service agent doesn’t come up with a solution. It would be nice if there was a second to your person that they could transfer you to.

Pros: Comment sold has completely changed the way I do business. It’s got everything feature plus some that you would ever need to be completely organized and it’s all very simple to use. The app feature has boosted my business drastically. Being able to up load products quickly, check customers purchase history, tracking my sales, inventory break down and so much more is my favorite parts! You would not regret purchasing!

Cons: Customer service is a down fall in my opinion when on a mobile device. Many times I’ve tried to contact them and if my phone screen closes it puts me back at the end of the line and starts the conversation completely over. The old chat system was so much better than the update and that needs fixed. Some of us chat with support while at work and can’t keep our phones open at all times. So that’s frustrating for me. Also, I wish the website set up was a lot easier. I sync Shopify just because their shipping is a lot better than comment sold shipping. It’s a bonus that you can sync the two because where one lacks the other picks up so it really works out in the end.

Pros: Inventory Control and overlay during facebook lives

Cons: Creating the website is difficult - don’t know if I can use overlay in Instagram or other social media

Pros: CommentSold has allowed us to grow our business. It frees up my time from doing manual invoices so I can focus on other things.

Cons: It is a cost that you need to figure into your pricing.

Pros: It saves me time by not having to invoice and it syncs with Shopify which saves me a lot of time.

Cons: It’s expensive for small shops like me and I could use synclogic without having to purchase a Shopify account. Also, I do have some customers that have a really hard time figuring it out. But overall, I’m happy with the product.

Pros: I love that I do not have to create manual invoices with Facebook anymore. This was my chief motivation to try CommentSold. I also needed inventory management and that is going very well too.

Cons: I wish it cost less. Would prefer not paying the base fee and only pay a percentage.

Pros: The largest benefit of Commentsold is that the company never sits still. Commentsold continues to move rapidly implement new features and improves structure that directly affects our bottom line. I like that this company is customer driven and offers solid solutions in a complex selling environment.

Cons: I can’t think of anything I like least about this software.

Pros: Inventory and no more invoicing! Bookkeeping and ease of figuring taxes also a huge help.

Cons: Can't think of any negatives. Maybe more options to pay, but there might be now and I'm just unaware.

Pros: Prior to CommentSold I would host online live shows, after each show would spend 3 to 5 hours billing my purchasing customers. This included reminding them with photos which items they had purchased. It was a HUGE time suck for me personally. I was drowning in my billing and unable to keep up with day to day tasks. I now have a GREAT customer base, the ability to appease their needs better and more efficiently, and have been able to dramatically increase my product selection. I wouldn't be this far in my business without CommentSold!

Cons: I hope that one day there are more tools for our online website editing. The release this year was amazing, I am sure the next will be better!

Pros: I really like the concept of social selling - I think users were excited to see it in action.

Cons: For whatever reason, it just never worked out for us. We tried all the suggestions on times, days, lengths, etc. - our customer base just never converted on the platform.

Pros: I love how easy it is to integrate this website and software with selling onto Facebook. Also they make it easy to set up an app for others to use and shop through.

Cons: There are a few features I wish could be included when setting up the website like adding a picture to the about us page. But it is things I can easily work around.

Pros: Love how you can post all your pictures in one place, break them down into albums, and price however you'd like!! The pictures are vibrant and everything is laid out wonderfully!!

Cons: The one thing I don't particularly like is that you can't always zoom in on a picture like you'd like too, especially if there is a certain print or color you'd like.

Pros: I like that this helped us sell product during the holidays and during the COVID shutdown. It also helped us showcase other items and interact with our customers and audience thru Facebook.

Cons: You have to be careful with your inventory numbers. Wish it was able to plug into a POS system.