Rating
4.8
135 reviews
Starting price
$99
Per User
Categories
5
Employees
4
Deal Pack is a comprehensive, real-time accounting and dealer management software designed specifically for used car dealerships and subprime finance companies. Our solution streamlines critical operations across your dealership, related finance company, and service or parts departments. Deal Pack supports a wide range of deal types—including Buy Here Pay Here, Lease Here Pay Here, retail, internal and external leasing, floor planning and wholesale transactions. With fully integrated multi-branch accounting and consolidated financial reporting, Deal Pack ensures accuracy and efficiency at every level. Additional features include credit reporting, online payment processing, automated collection tools such as an Auto Dialer and AI-powered Collector, and much more—all in one powerful platform.
Ad spend / mo
$0
0 paid keywords
Paid visits / mo
0
Organic keywords
793
Organic visits / mo
1,444
SEMrush reports no paid spend for this domain, but Google confirms 2 ad creatives- a paid channel SEMrush's panel misses.
Creatives run
2
as Jonathan Hedy
Active now
1
last 14 days
Advertising since
Oct 2024
1.5+ yrs running
Last seen
yesterday
still active
The shared messaging across Automotive Dealer CRM & DMS advertisers - the validated angles to copy. See the niche →
(135 reviews)
Frustrating. We made the change to deal pack over a decade ago and have lived with the clunky and slow software because it does work. With things changing so quick , that they don't listen or take any input from their clients has become a major problem.
Pros: Software works for leases and collections. Clunky and cumbersome, but works. They have options for lots of things, each one clunky and costly.
Cons: Cost. Unresponsive to any suggestions or input. Slow software. Slow customer service. Been waiting nearly a year for "upgrade" web based version.
Michael C. · President · Automotive · January 13, 2026
Unfortunately, the bad out weight the good
Pros: At first Pro's .. Started in 2007 with Deal Pack: was not conversion friendly from most systems. But made it work with [sensitive content hidden]. Customer service was at one point the highlight of this company. Ease of customizing and ideas were accepted with ease. We used in an accounting and loan servicing only.
Cons: Before, you could add and or remove with ease and without penalty. Now you are forced to carry unused licenses till term to avoid penalties and when you finally get to you renewal and want to remove two (2) licenses that have remained unused for two (2) plus years you are charged a $250 per license removal fee .. so $500 for them to remove two licenses that were not utilized for two years but were paid .. You are better off signing a month to month then a three year term. Because regardless of which contract you sign, you will be charged a $250 fee to reduce licenses
| Category | Page | Rank | Placement |
|---|---|---|---|
| Loan Servicing | 1 | 5 | - |
| Lease Accounting | 1 | 7 |
Domain confidence 98%
Robin F. · OM · Consumer Services · October 29, 2024
I would like to have access to website instead of a program been installed in the computer it will make access and set up easier when onboarding a new team mate or having to switch equipment as well. The time it takes to get an approval from one of the executive to get it installed in the computer could be time consuming
Pros: the support team is great! they know exactly what they are talking about and can help you figured out nay issues you might be having.
Cons: integrations can take a long time and cost a lot of money.
Jose C. · Finance Manager · Automotive · March 20, 2024
Requires minimal user IT intervention. Deal Pack technical and customer phone support is on massive scale better then the most, if not best.
Pros: consistent stability, versatility, ease of use.
Cons: as none a direct user, but an IT support it is N/A.
michael g. · IT · Automotive · March 15, 2024
We have had a great relationship with Deal Pack. Great company and product.
Pros: Fast , accurate and full featured. Highly recommend the product.
Cons: Sometimes the software can be slow and time out.
Anthony S. · Director · Financial Services · March 15, 2024
Very Positive, anytime we have had an issue it is resolved quickly
Pros: Collection and integrated accounting are very important to our business and Deal Pack does a good job in those areas
Cons: The initial price and monthly are higher than other options
Jay S. · dealer · Automotive · March 15, 2024
Pros: Excellent customer support. Modules are generally user friendly.
Cons: Some reporting is very time sensitive, which poses issues with weekend holiday month end closings. The "Help" function is weak.
Gerald P. · Treasurer GM · Automotive · March 15, 2024
I have been very happy we have used Deal Pack for many years, only regret is I have not had the chance to convert car dealership to Deal Pack.
Pros: The customer service is the best I have EVER Received !
Cons: I have no complaints with Deal Pack we are very happy.
John B. · President · Banking · March 15, 2024
Pros: THE CUSTOMER SERVICE IS ALWAYS TOP NOTCH, AND VERY EASY TO USE
Cons: WE HONESTLY DO NOT DISLIKE ANYTHING WITH DEAL PACK
TONYA B. · ADMIN SALES · Automotive · March 14, 2024
One word really! AWESOME and i would do it all over again.
Pros: The support is amazing, with the other software programs we have been with we have never had this kind of support before.
Cons: Overall, there really is nothing at this time i really don't like.
Brent W. · GM Owner · Automotive · March 14, 2024
Generally pleased with DealPack. It is very strong in loan servicing and collections.
Pros: Utility reporting capability; tagging capability; customer service is off-the-charts good.
Cons: There isn't anything that I really don't like.
Robert F. · Vice President of Finance · Financial Services · October 27, 2022
Pros: Auto ACH & CC Payments and on line payment options for customers
Cons: Sometimes too rigid in payment applications and fees collected
Wayne K. · VP · Financial Services · April 24, 2022
Great customer service and Flawless operation of software. After 17 years of using, Ive had no issues with software and accuracy.
Pros: User Friendly and educated Customer Support.
Cons: Would like a few more options with recurring payment module
Dale M. · owner · Automotive · April 22, 2022
I have been in the auto industry for over 20 years. I have used several different accounting systems and deal pack is one of the best.
Pros: I like that o am able to navigate easily and produce quick results.
Cons: I have no complaints about the software.
Sandra S. · Controller · Automotive · April 22, 2022
We love DealPack. Excellent software, excellent people.
Pros: Customer support. Their entire support team is amazing and super responsive. A true business partner.
Cons: The CC processing cost. This is the most expensive CC processing system when compared to others.
Allen L. · President of Operations · Automotive · April 22, 2022
Great product with many wonderful integrations, but it needs to be brought forward another decade.
Pros: Customer Support is excellent. Willing to go above and beyond.
Cons: Not able to open multiple screens/tabs containing different customer data when needed.
John J. · COO · Financial Services · April 21, 2022
I am very happy. Customer service regarding signing up new dealers and getting them on the system is very quick.
Pros: Deal Pack created our software program for floor planning
Cons: It takes a long time to make changes to the product and there are bugs in the programs when you correct a program another is affected.
Richard G. · Vice President · Financial Services · April 21, 2022
The support is amazing!!! Again, things could be so much better
Pros: Ease of use in servicing loans. Accounting integration.
Cons: Too many weird things that are not easy to use. DP has a total lack of willingness to move or change the things that do not make sense or that make is time consuming to us
Lisa D. · CEO · Automotive · April 21, 2022
They’ve been great overall. There have been some pricing issues but overall, great experience.
Pros: It has solutions for every aspect of our business. It’s highly customizable. We have built countless custom reports. Staff is always willing to help with notifications.
Cons: It’s very antiquated. You have to download software onto your computer to log in. You have to go through too many screens to pull reports.
Nick M. · President · Automotive · April 21, 2022
Great support staff and simple to use. A lot of features
Pros: Have used for 20 years. Very pleased with service and how it integrates with our business model
Cons: There is no perfect software program. The accountants complain at times, but it works great on sales and finance side
Joe H. · Owner · Automotive · April 21, 2022
great customer service, all the tech have been very helpful
Pros: fairly easy daily use functions for our people
Cons: integration with other software is usually hard and expensive
billy c. · genereal manager · Automotive · April 20, 2022
Pros: It will do most anything you want to do.
Cons: It is mostly designed for auto financing but it does work well for a consumer finance company.
Wayne P. · President · Financial Services · April 20, 2022
We have been using Deal Pack for almost a year now and we got familiar with it pretty quick. I think having all modules, even though they are not in the same screen, facilities the operation. We will like to be on the web base interface since that's the one we were demo and sold on, I hope soon. We like to do a lot of reports and analysis of the operation so that can end up being very pricy.
Pros: I like the CRM product. I like the integrations with some vendors, somehow easy to use. Good accounting module which is hard to find on DMSs. They have a lot of reports already in their vault. They have good customer service and a good support team.
Cons: RDP connection. We are still waiting on the web based product. Too many clicks for some things. I will like for them to integrate with more vendors. It can be pricy if you like reports and streamline processes.
Marcela R. · CEO · Automotive · April 20, 2022
It's a stable platform. It's expensive if you want to customize. Signed up for web-based and still not able to switch for 11 months.
Pros: Accounting integration, good reputation in the industry.
Cons: Service Module, RDP Connection is outdated would prefer web-based product, Collection module not friendly if you have multiple companies. Very expensive if you want to customize the experience.
Edgar R. · Chief Operating Officer · Retail · April 20, 2022
They have been a gret partner for over 15 years.
Pros: I like real time collections . I like real time balance sheet and income statements.
Cons: I do not like that I have seperate moduals for sales and service.
Jeffrey A. · gm · Automotive · April 20, 2022
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| Auto Dealer | 1 | 13 | Shortlist |
| Auto Dealer Accounting | 1 | 13 | - |
| General Ledger | 2 | 12 | - |
