ThankView

Pros: It's a thoughtful way to connect with donors without having the standard email sent out. Donors love to receive videos of students that were impacted by their support and their success.

Cons: Not much! If I have issues, their customer support team is on it,.

Pros: I like the ease of use. Very easy to figure out functionality, add contacts, create videos, etc.

Cons: It is really expensive for a small non-profit. Definitely have to make lots of use of it to make up for the cost.

Pros: Our students and coaches love making videos to show their impact of donations made to their programs. We have great open rates and get exceptional feedback from our donors!

Cons: Honestly, not much. It is easy to use and we get great feedback from our donors. The worst thing is the increasing costs of all of technology platforms and ThankView is also in that boat.

Pros: I love how easy it is to use and that it is quick to deploy. Our donors enjoy receiving ThankViews for stewardship. Everyone in our office was able to learn the program quickly! The support for ThankView is excellent too. It makes connecting to uninvolved alumni so much easier and puts the human aspect back into supporting a tangible experience like education.

Cons: I wish that the email testing feature was a little better. The content you type and what you see in preview on the message page are out of sync.

Pros: Ease of Use Options for design Reporting and Tools are very easy and helpful

Cons: Nothing - I have found that ThankView is very easy to use and the support is great!

Pros: How simple the platform is at large. So many systems and products are outdated or still work like dinosaurs. ThankView beats them all. Their retargeting and metrics are very helpful and easy to use.

Cons: I'd like more custom fields. I really don't have very many grievances. I wish I didn't have to email someone to delete my contacts when I'm done using them, but I understand why it's like that.

Pros: I love to see the features before and after emails are sent. I enjoy learning about individual campaigns and all campaigns. Thankview allows you to see everything about the contacts you sent an email to and it's great data.

Cons: All videos are saved in Thankview once someone records it and that creates a large library. Also, it can be hard to search the library because videos aren't saved with a specific title.

Pros: ThankView allows me to make stewardship more personal and meaningful, and to connect donors with the impact of their support- students! Although we still stack our stewardship options so that most donors receive a personal touch as well as a letter in the mail, many parent donors do not pick up the phone or panic when they see the school phone number calling, assuming that there is an emergency with their child/student. Thankviews retain the personal touch while removing the risk of a rushed phone call or one that comes at an inopportune time for the donor.

Cons: There is nothing I dislike about it. I wish I could use it even more than I already do, or that I had a team of volunteers that could use it on my behalf.

Pros: Thankview is super user-friendly, both as a professional and an end-user. And it looks great!

Cons: If there is something to dislike about ThankView, I haven't found it yet!

Pros: Storing our educational content, and the ease to launch a video campaign are key. We also rely on the statistics to see if we are making an impact.

Cons: I'd like the ability to share a document (PDF) not be an upcharge.

Pros: ThankView is easy to use and perfect for personalizing all your emails to your prospective clients.

Cons: I like everything about ThankView! I enjoy looking at the outcomes of my emails.

Pros: ThankView's features and step-by-step processes to create and send a campaign make it easy to send thoughtful messages to donors and advocates.

Cons: I wish I had more accessibility for updating my envelope background at no additional charges or fees.

Pros: We use ThankView video emails as part of our recruitment program. We send emails to our database alerting them to Open Houses. We also send Thank You for attending open house videos. We also use ThankView to send invitations to our fundraising gala, and we use it for for Giving Tuesday. Giving Tuesday we send out grade-specific emails encouraging donations. We also send out personalized thank you videos with students recording a video especially for their parents. We have received great feedback on the videos.

Cons: It is hard to come up with a con. I've been pleased with customer service. When I have had a question in the past, the response has been quick.

Pros: The ease of using it and the customer service.

Cons: Trying to figure out how to use things by using the resource center. I usually end up asking our rep and she sends me the link to what I am looking for.

Pros: It is such an easy and meaningful way to connect with donors and supporters. And people love it--we get so many positive comments. I highly recommend!

Cons: I haven't found any downsides or cons to using ThankView

Pros: The ease with which we could send a high quality video quickly to our donors.

Cons: I wish there were a greater range of editing options for videos.

Pros: It's a great tool to thank our donors on a mass scale and reach those checkpoint goals for our donors. I can easily make videos from students or other university community members to share with others. It's a really simple platform that has great impact.

Cons: I don't have any issues with ThankView. There could be more themes and music for users to add into their videos for some variety.

Pros: We have really enjoyed the personal touch with our alumni and sharing the faces of our student org!

Cons: We love the recent addition of the start over button. Before we would make a mistake and rerecord, but a reviewer might not have the same timing as us and erase the good version! Hope that makes sense but the start over has been a blessing this year with 3K videos!

Pros: How easy it is to use and how I can see what impact I had with a campaign. Being able to ask someone outside my organization to record a message and then easily use that vid in a campaign that I sent out is a great feature and option. Like that is branded and that I can add links and a message under that vid that either restates that vid and/or give even more info. This year we used Thankview to communicate with 100 stores during a fundraising campaign and that personal connection helped us increase our fundraising by 38%.

Cons: The only feature I think I missed is being able to add photos and create a slide show with those videos are sometimes I only get photos to share and I would love a way to share those photos.

Pros: ThankView is a user-friendly platform I employed to record student messages for our annual solicitations and send donor thank-you videos. It's s fun and personal way to thank donors and engage them with their scholarship recipients. ThankView has a selection of tutorials for each user group and their academy courses. Learning to create and personalize landing pages and record, upload, and edit videos is easy. And, if someone is stuck, there is a handy chat box to reach for help! I've been using ThankView for three years and loving it! Thank the ThankView team for their fun, interactive platform, and excellent customer service.

Cons: It takes a while to send test videos during work hours. It could be due to many logging in at the same time.

Pros: The impact that Thankview has made on our donor base is incredible. We get to show them updates, thank them, and show how their money is helping University of the Cumberland's students!

Cons: I would like to have more customizable features. Especially on the "watch your video" bar on the thumbnail feature.

Pros: User-friendly tools to make basic edits to video. Tools for requesting videos from recorders is amazing -- includes panel for them to see script you've written while they record. Built it into standardized stewardship practices for groups like first-time donors and event-acquired donors, and it's been very successful to put a face to the name and deepen new relationships prior to an in-person visit.

Cons: The gif feature needs to be improved so that you can pick from more than just the first few seconds of the video. The auto-captioning feature is very glitchy.